「The staff was very helpful and the hotel was in a safe and quiet location. The pool was cold but nice and the pillows were some of the most comfortable I’ve ever slept on. 」
「The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic.
Service is top-notch and boutique-level, with attentive,...
「A great place to stay with lovely and helpful staff. During the time of the tsunami alert, the staff made time to ensure we were kept safe and provided ample fruits and drink at their ranch. It was the personal touch the hotel provided such as a complementary night as no ferries were running from Isabela and taxi service to reassure us that no ferries were running.
I had booked the sea view room with lovely views of the beach and various birds perching around. In addition, marine iguanas...
「Excellent location, clean, friendly, and great breakfast. Highly recommend. Only caveat- the outdoor area on the water shown in photos is actually a couple blocks from the rest of the hotel. Not a big deal, but I was surprised. 」
「The hotel is perfectly located in the center of town. The room had a balcony and hammock, overlooking the harbor and ocean. Daily housekeeping and fresh drinking water were provided. Breakfast was basic but adequate, as is typical of South American hotels. We had an afternoon ferry, so we had access to the pool, towels, and coffee and tea. There were two pools, and a pleasant garden.」
「The front desk (young men) are really professional helpful and nice, besides the property manager was very professional and helpful thanks Fernandina I highly recommend 」
「An excellent stay. Cattya, the manager of the hotel was superb. She gave us timely information and organised the transfer of my luggage to Baltra airport whilst I was stuck at Isabela (due to tsunami alert).
The food was lovely, both at breakfast and dinner.
I would highly recommend to stay here. The great thing is that we had giant tortoise in the back garden. No need to go El Chato Ranch. You have nature in your back yard.
Make sure you stay here if you make a trip out to Santa Cruz. It is...
「This was an oasis every day as we came back from our excursions. It is absolutely central and walkable within a 1 minute walk to restaurants, shops, and 3 min from the port, yet on a side street so peaceful. Capitan Max was accesible all the time providing info, making our breakfast, handing us towels and a backpack to the beach. The place is so beautifully decorated, the rooms even have a hammock, and the breakfasts are delicious and abundant. Also, there is always avail water, tea, hot cocoa,...
「Great location. Helpful owner and really friendly. Good breakfast and even did us a takeaway when we had to leave for an early ferry. Would stay again」
「We had a wonderful stay at this hotel. The location was perfect, making it easy to explore the area. The staff were exceptionally friendly and helpful, always ready to assist with any questions or requests. The service was top-notch, and they made us feel welcome throughout our stay.
For a fee, they conveniently arrange transportation to and from Baltar Airport, which made our trip even smoother. Additionally, they provide free clean cold/hot drinking water and coffee for guests downstairs,...
「This hotle is fantastic lovely people that work here
Very helpful with booking tours ect .
To rooms are so fantastic, comfortable bed can’t get any better and good breakfast.」