Manali Mall Road Hotels

"I booked this hotel through Expedia because it had a 4-star rating, excellent reviews, and showed a location just 0.44 km from Mall Road. Unfortunately, the experience was extremely disappointing and felt misleading. The overall cleanliness was unacceptable. Carpets in the room, reception, and hallways looked extremely dirty. The furniture fabric and cupboards were very dirty, baseboards were not clean, the floor had burn marks, and even the room phone had accumulated dust on it. The washroom had a strong drainage smell and the tiles were not properly cleaned. While the staff were friendly, the condition of the property is far from what anyone would expect from a 4-star hotel. The rating and reviews online do not reflect the actual condition of this place. "

"Staff was super friendly at front desk very helpful. "

"Room was clean. Staff was polite. They served us 'jain' breakfast on request."

"The rooms are not heated so dress warm. The blankets provided were very warm.That helped .Arrived late and the property was a little difficult to find. The walls are thin and can hear people in next room well. Besides these things we had a good overall visit."