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"Reception staff helped us to book local dining cause we don’t have Japanese phone . One was not opened and tried another one , come and forth to our room and inform us how was the booking and finally booked one very decisions one . Thanks for the well job done . "

"飯店很大,要先熟悉shuttle bus的路線,房間偏舊, 但還算舒服"

"酒店位於JR佐久平站，由淺澗口出口，步行5分鐘便到，交通方便！酒店早餐飯團非常美味，性價比高！房價優惠！ 我們可以遊覽輕井澤的景點和行outlet！"

"Great service great view. "

"like this grand mercure very much. super spacious and new . kids facilities are awesome. and tatami is comfort. satisfying with alll, very recommended for family trip."

"很好，很舒服"

"Good! Close to outlet, and skiing."

"All good"

"雖然酒店位置有點偏遠，但這讓人有遠離煩囂的感覺。房間窗外有個美麗的小花園，有水池，也有個小園林，景色怡人，平静閒適。 晚餐精緻味美，早餐也很出色，服務員有禮。 如我再到青里高原旅遊，一定會再入住這酒店。"