One of the worst hotels I've ever stayed in.
Why is this rated a 4 star hotel? There's a certain standard I expect from a 4 star hotel and this hotel is not it. It doesn't feel clean or safe at all. The building is lacking major security/cameras
The room booked was a basic, standard room - wasn't expecting it to be big, but at least clean and good working order.
Instead we got:
a sweltering, stuffy room with no a/c and a small, unsatisfactory fan unit
strands of hair in bathroom floor and sink
a smell which was so unpleasant: almost a mix of dampness and smoke
poor water pressure from the shower
I was so close to moving hotels but I didn't want to make a fuss and maybe thought it was just a room-issue so I asked if there were any better/bigger rooms available. The gent was kind and attentive. Showed me the suite which he offered at a discount which I was so happy with as it was spacious and sheltered from direct sun! So I decided to stay as an act of good faith but then he explained that A/C doesn't work anywhere in the building, but they have a fan and he'll open the window (using a drill) as they have screwed them shut?
The suite looked nice but looking closely, there was still so many issues such as wallpaper peeling, so many cracks on the wall, no smart tv capabilities, shower was rusty, hair in the sinks (again), and still HOT!
I wish I trusted my gut and just moved hotels, I was so uncomfortable and on edge staying there that I only managed to sleep for 2 hours.