Marla Bay Hotels

"Everything was perfect "

"Great staff and location Spacious rooms"

"The room was a good size and having two bathrooms was very convenient. It is an old hotel so there are obvious wear and tear. However, I didn't understand why the sheets on the bottom where the mattress box is had rips and holes around it. And, the night stand was sticky as if it wasn't properly cleaned. The location was very convenient. The gondolas were less than a 5 minute walk away as well as the shops and restaurants. My biggest complaint is when I removed the privacy sign, housekeeping didn't come in to clean the room, take out the trash, or bring in new towel and toiletry. I was not feeling well that day and i had to go to the front desk 3 times before they sent clean towels. If housekeeping or front desk would pick up the phone, I wouldn't have to keep going downstairs. I called them more than ten times and no one picks up. "

"I have been staying at this hotel for 16 years now. They are improving the look with all the construction around but the customer service has become worse. Check in, my upgrade price was much lower at the kiosk than at the front desk. Cleaning? Not for me. I stayed for 5 nights and after 3 nights in a row of them telling me someone was coming to clean, no one ever came and it was time for me to leave. All I really wanted was towels and to take out the trash but that is too much to ask here. Bring back Harvey’s and the awesome staff that used to make this place great "

"Good location and great view! Great place to stay with good lake views and easy access to the private pier / beach. The condo is very modern for such an old building - very nicely renovated. Highly recommended!"

"Absolutely beautiful home with so many amenities, great communication with host and all questions answered before and throughout trip. Would book here again, it was an adventure being there durning the 117" snowfall."

"Great views, lovely neighborhood. Management team was easy to work with."

"Everything was great but we did not have hot water, well not enough for the people staying there. After the second shower, the hot water would run out. "

"Small but quaint. Comfortable stay "