Martha Lake Holidays

Property was a little old but it was clean and

This hotel is amazing and worth every penny

I had a reservation for two rooms and I got the first room earlier than check in time which was nice but my second room wasn’t available until after 6pm. I called the staff numerous times to get an update and was told they were busy and I needed to wait. I expected better service and some time of compensation while we waited but nothing. They offered us water. I guess I just expected better service at a hotel of quality. On another note the suite was amazing, the food was delicious, gym was great but just disappointed with the service. They could have at least offered me a late check out for getting my room 2 hours later than usual. Great hotel but the service needs work. Also, I understand there was a concert both Friday and Saturday night but Managment should have had more staffed more employees to ensure rooms were cleaned before the next guest arrived

Air conditioning outdated

Building is beautiful but overpriced. At the rate I paid, I would have expected a food voucher for breakfast. When I asked questions/directions about sights and transportation, the staff could not answer them. When you work in a tourist area, you should have info available about your city. The reason I chose this hotel was because of its location to sights and easy access to public transportation. They did at least have a map so I could try to navigate my way to places.