Kanpur Massacre Ghat Hotels

"The toilets were stinking. "

"Room was very small , even after paying so much money, when my father asked to change the room manager denied it .."

"After getting confirmed booking mail, upon reaching the hotel, they denied receiving any mail and said property is sold out. After arguements with them, they arranged one room which was being used by staff. As it was around 1 AM, so managed somehow and left hotel next morning"

"Booked this hotel on Expedia as the pictures made it look promising, but do not be deceived! Were provided 2 rooms for 4 guests. First set of rooms had damaged walls, dirty sheets (which we requested to be changed), and odor. We then asked for new room options and the new rooms again, had dirty sheets, odor, and one room had a hole in the bathroom wall allowing mosquitoes into the room. When asking about the sheets, we were informed that the "housekeeper had not come that day" (it was evening...

"Staff is very polite and professional."

"Excellent professional staff,prompt service, good food and very friendly people "

"The hotel was unreachable on the number mentioned on the booking. There was a hotel with same name although they didn’t had my reservation. Had to struggle with different parties eventually cancelling the reservation and making an on spot reservation to a different hotel. "

"Very clean rooms, helpful staff, excellent breakfast spread. It's a well-maintained property. If I visit Kanpur again, I will definitely consider staying here."