Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The home was decorated well, matched the photos, and had comfortable, clean furniture and bedding. We felt safe during our stay. The view was lovely, the location was good, and there were games and books available. The kitchen was adequately stocked with dishes, pots, pans, utensils, and a few spices. Before check-in, we requested to drop off luggage since we were arriving early, and management agreed — very helpful.However, upon arrival, the home was extremely hot upstairs due to large windows facing the sun. There’s no central air (which we knew), but there were no screens on the windows with the best breeze, so opening them let in mosquitos. After texting, someone offered to bring box fans.We soon noticed ants in the kitchen (with bait already out, so clearly a known issue) and that the downstairs rug hadn’t been vacuumed well. That evening, the upstairs tub barely drained and was clogged with hair. All but one smoke alarm had been removed, and more ants appeared. I emailed and was told someone could come the next day.They provided temporary window screens, offered to vacuum (I had already done so), said they’d spray for ants, and reinstall smoke detectors. However, the ant problem worsened — showing up in the kitchen, laundry room, near the front door, in the primary bathroom, and eventually in my son’s bed. We were refunded the cleaning fee.Would we return or recommend? Probably not, though with improvements, it could be a much better rental.