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泰森麥克萊恩萬怡酒店的評價

3 out of 5
泰森麥克萊恩萬怡酒店
1960a Chain Bridge Rd, McLean, VA

評價

8.6

優異

10 分評分，優異；1002 則評價中有 528 則" "
8 分評分，不錯；1002 則評價中有 298 則" "
6 分評分，一般；1002 則評價中有 100 則" "
4 分評分，欠佳；1002 則評價中有 36 則" "
2 分評分，很差；1002 則評價中有 40 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

Benjamin

讚好：職員與服務
不滿：住宿狀況
The hotel is very dated and is in need of modernisation. The breakfast was lovely, and the staff were friendly too. In a good location near Tyson’s corner, which is great for shopping or getting the metro in to central DC.
於 2024 年 4 月住了 3 晚
Management 於 2024年4月29日的回應
Thank you for staying at Courtyard Tysons McLean!

8/10 不錯

Ali

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was there in business and have been in the area at other properties and feel like this is the place I will continue to go back to. Staff were cordial and professional, room was clean and comfortable. Only thing is that I was in the top floor and rooftop units were too loud during the night. The in too fridge was also noisy. All minor issues and will not keep me from going back.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月29日的回應
Thank you for staying at Courtyard Tysons McLean!

10/10 優異

Annette

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 4 月住了 1 晚
Management 於 2024年4月29日的回應
Thank you for staying at Courtyard Tysons McLean!

10/10 優異

Lonkhululeko (Herndon)

商務旅客
I like the place and it’s proximity to shopping places.
於 2024 年 4 月住了 9 晚
Management 於 2024年4月29日的回應
Thank you for staying at Courtyard Tysons McLean!

10/10 優異

Mayra Alejandra

讚好：整潔度、職員與服務和住宿狀況
I like me stay here I recommend
於 2024 年 4 月住了 1 晚
Marc M 於 2024年4月21日的回應
We are glad you enjoyed your stay with us, and look forward to seeing you again!

10/10 優異

Bill

讚好：整潔度、職員與服務和住宿狀況
The check in/ check out persons were very polite, quick and courteous.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月15日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Please let us know how we can assist you with your future reservations.

10/10 優異

Mary

親子同遊
讚好：設施服務
Love ! Clean! Welcoming!
於 2024 年 4 月住了 1 晚
Management 於 2024年4月15日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Please let us know how we can assist you with your future reservations.

10/10 優異

Junmin (Jupiter)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front office staff is very helpful and accommodating my parents handicap needs. Very good experience in this hotel. Room is clean and comfortable. We will be back again for sure.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月8日的回應
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

8/10 不錯

Jason

讚好：整潔度、職員與服務和住宿狀況
Clean, parking garage attached, minutes walk to Galleria and metro station. Breakfast was buffet, but first greeted by staff asking what we wanted to drink, then brought us the drinks, at the end they gave us a slip to sign with room number on it and gratuity.
於 2024 年 3 月住了 2 晚
Management 於 2024年4月8日的回應
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 優異

Jaison

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務
Don’t like the food
Management 於 2024年4月8日的回應
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 一般

Joshua Joseph (Rayne)

讚好：整潔度、職員與服務和住宿狀況
I don’t really have any complaints besides the hotel didn’t really have any food. I called for room service and was told they didn’t have anyone to work the “restaurant”. Everything else was pretty great. Man working the morning I left was REALLY nice.
於 2024 年 3 月住了 2 晚
Management 於 2024年4月8日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

10/10 優異

Pedro (woodbridge)

於 2024 年 3 月住了 1 晚
Management 於 2024年4月15日的回應
Thank you for staying at Courtyard Tysons McLean!

10/10 優異

Gloria (Lynchburg)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Management 於 2024年4月8日的回應
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 一般

Byung-il

不滿：設施服務
Near subway station
於 2024 年 3 月住了 2 晚
Management 於 2024年3月25日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 優異

Carlos

讚好：整潔度、職員與服務和住宿狀況
Location - staff
於 2024 年 3 月住了 1 晚
Management 於 2024年3月25日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

8/10 不錯

Tatsuki

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Management 於 2024年3月25日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

8/10 不錯

Kevin

於 2024 年 3 月住了 2 晚
Management 於 2024年4月8日的回應
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 優異

Annette

伴侶同遊
讚好：整潔度和設施服務
Atmosphere was very friendly and very clean
於 2024 年 3 月住了 1 晚
Management 於 2024年3月25日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 優異

Salvador

於 2024 年 2 月住了 1 晚
Management 於 2024年3月25日的回應
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 優異

Houcine

讚好：整潔度、職員與服務和住宿狀況
It was really nice to stay at Courtyard by Marriott, the staff was very friendly and there is plenty of parking space in the basement.
於 2024 年 3 月住了 2 晚
Management 於 2024年3月11日的回應
Thank you for staying at Courtyard Tysons McLean!

10/10 優異

Raul

於 2024 年 2 月住了 1 晚
Mark 於 2024年2月20日的回應
Good afternoon we are so glad you had a 5/5 stay with us!! We appreciate your feedback and will pass it along to our staff. We thank you for your business of staying with us and hope to see you again soon.

6/10 一般

saudatu

多人同遊
讚好：整潔度、設施服務和住宿狀況
The room was not ready. Staff was not informed of the room being ready. On the website it says free breakfast. That’s not the case .
於 2024 年 2 月住了 1 晚
Mark 於 2024年2月19日的回應
Good afternoon, we are disappointed to hear that your stay with us was not up to our expectations. We will definitely share this with our staff to make sure this was an isolated incident and that it will not happen again. We hope to see you again soon and thank you for staying with us.

10/10 優異

Ji Hyun

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms, staffs and everything was the way it described. It was the most pleasant stay.
於 2024 年 2 月住了 1 晚
Mark 於 2024年2月13日的回應
Good evening, we are so glad you had a 5/5 stay with us! We appreciate your feedback and will tell our staff about your review. We hope to see you again soon and thank you for your business and staying with us.

8/10 不錯

Lamont

於 2023 年 12 月住了 1 晚
Mark 於 2024年2月8日的回應
Good evening, we are glad to hear that you had a good experience of stay with us. We do appreciate you taking the time do let us know of your feedback. We will share your feedback with our staff and hope to see you again soon.

10/10 優異

Aida (Cincinnati)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Amazing staf
於 2024 年 1 月住了 1 晚
Mark 於 2024年2月2日的回應
Good morning,We are so excited to hear about your 5/5 stay with us ! We will share your feedback with our staff. We hope to see you again soon and thank you for staying with us.

10/10 優異

Rosa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Mark 於 2024年2月2日的回應
Good evening we are so glad to hear that you had a 5/5 stay with us!! We appreciate your feedback. We hope to see you soon and thank you for staying with us.

10/10 優異

Deanna

讚好：整潔度、職員與服務和住宿狀況
The night staff was welcoming and accommodating room was clean hotel was quiet would stay again
於 2024 年 1 月住了 1 晚
Mark 於 2024年1月27日的回應
Good morning,We are so happy to hear you had a 5/5 stay with us. We appreciate your feedback and will share it with our staff members. We appreciate you staying with us and hope to see you again soon.

10/10 優異

Vania

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Every time I stay at the Courtyard by Marriott Tysons McLean the staff provide such a great service that I feel at home!
於 2024 年 1 月住了 12 晚
Mark 於 2024年1月27日的回應
Good morning,We are so glad to hear you had a 5/5 experience with us. We will share your feedback with our staff. We hope to see you again soon and thank you for staying with us.

8/10 不錯

Kate

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love Courtyard, small details were disappointing
The hotel itself was very comfortable. I was looking forward to sitting in front of the fireplace in the lobby, as it was freezing outside. But the fireplace wasn’t lit! Also, on Hotels.com it said parking was free, but that’s only for the 30-minute above-ground spots. The charge for parking in the overnight garage is $10 per night.
於 2024 年 1 月住了 1 晚
Mark 於 2024年1月21日的回應
Good afternoon, we appreciate your feedback staying with us. We do apologize for the inconvenience of the fireplace not being lit but we will pass along the feedback to the engineering leadership. Yes, you are correct the parking fee here is 10 a night. However, we did not charge you a parking fee as a courtesy.

10/10 優異

Fer

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Mark 於 2024年1月16日的回應
Good evening,We are so glad you had a 5/5 stay! We appreciate your business and hope to see you again soon. We will share your feedback with our staff as well.

10/10 優異

Ji

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Mark 於 2024年1月16日的回應
Good evening,We are so glad that you had a 5/5 stay with us!! We will pass along your feedback to the staff members of our hotel. We hope to see you again and thank you for staying with us.

6/10 一般

jocelyn

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
於 2024 年 1 月住了 1 晚
Mark 於 2024年1月3日的回應
Good evening, we do appreciate your feedback of staying with us. We are disappointed we did not exceed your expectations. We will share it with our leadership team to make improvements. Thank you for staying with us.

10/10 優異

KEMESHIA

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Mark 於 2024年1月3日的回應
Good afternoon we are so glad to hear that you had a 10/10 experience with us!!! We appreciate your feedback and will share amongst our staff members. We hope to see you again soon and thank you for your staying with us.

10/10 優異

Hamid (Liberty)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
mark 於 2023年12月30日的回應
Good evening, we are so glad you had a 5/5 stay with us!!! We will share your feedback with the staff regarding your stay. We do hope to see you again soon and Happy New Year!!

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Mark 於 2023年12月23日的回應
Good evening, we are disappointed that you did not enjoy your stay with us. We will share your feedback with our staff and hope to give us another chance if you choose to stay with us again.

10/10 優異

Jason

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2 night stay
Our stay was very pleasurable. Larry and Fatama at the front desk where extremely policte and friendly and made the process very smooth.
於 2023 年 12 月住了 2 晚
mark 於 2023年12月12日的回應
Good evening, we are so glad to hear that you had a 10/10!!! We do appreciate your feedback and will share amongst our staff. We do thank you again for staying with us.

10/10 優異

Marinus

多人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Mark 於 2023年12月10日的回應
Good afternoon I am so glad you had a 5/5 stay with us!! We will pass along your feedback to our staff. We do hope to see you again soon and thank you for staying with us.

8/10 不錯

Jamie

多人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Beds too small. When I booked it said free breakfast but when I got here that wasn’t the case.
於 2023 年 12 月住了 1 晚
Mark 於 2023年12月5日的回應
Good afternoon,I do appreciate your feedback about staying with us. We will share your feedback with our staff members regarding the beds size and the terms and conditions regarding free breakfast. We do thank you for staying with us and hope to see you again soon.

6/10 一般

Muhammad

Average
於 2023 年 11 月住了 2 晚
Mark 於 2023年12月5日的回應
Good afternoon,Thank you for sharing your feedback regarding your stay. We will pass along your feedback to our staff members to improve on our guest service. We do appreciate you staying with us and hope to see you again soon.

10/10 優異

Jose

於 2023 年 11 月住了 2 晚
Mark 於 2023年12月5日的回應
Good evening, We are so glad you had a 10/10 stay with us!! We appreciate your feedback and will share with our staff members. Thank you for staying with us and hope to see you again soon.

10/10 優異

David

於 2023 年 10 月住了 2 晚
Mark 於 2023年12月23日的回應
Good evening, we are so glad that your stay with us was a 5/5!!! We will share your feedback with our staff regarding your stay. Thank you for staying with us and see you again soon.

6/10 一般

james

商務旅客
不滿：整潔度
Breakfast was like eating rubber eggs and cardboard sausage
於 2023 年 11 月住了 1 晚
Mark 於 2023年11月26日的回應
Good morning, we do apologize for the disappointment of breakfast you had during your stay. We sincerely apologize and will share you feedback to the food and beverage leadership team. We do thank you for staying with us and hope to see you again soon.

10/10 優異

tracy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and good parking, close to shopping. Staff excellent
於 2023 年 11 月住了 1 晚
Mark 於 2023年11月23日的回應
Good morning, we are so glad to hear you had a 5/5 stay with us!! We will gladly share your feedback with our staff. We do thank you for staying with us and hope to see you again soon.

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Mark 於 2023年11月22日的回應
Good evening, we are so glad you had a 5/5 stay with us!!! We will share your feedback with our staff regarding your stay. We do hope to see you again soon and thank you for staying with us.

6/10 一般

Miguel A

家人同遊
不滿：設施服務和住宿狀況
Super small room, missing guess conveniences, i did not like it other than super location
於 2023 年 11 月住了 3 晚
Mark 於 2023年11月21日的回應
Good afternoon we do apologize for the small room, and missing amenities. I will pass your feedback to upper management and housekeeping leadership team to ensure this does not happen again. We do thank you for staying with us.

8/10 不錯

Gabriela

於 2023 年 11 月住了 9 晚
Mark 於 2023年11月21日的回應
Good afternoon,We are glad you had a good stay with us. We value your feedback and will share it with the staff members. We do thank you for staying with us and hope to see you again soon.

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Management 於 2023年11月15日的回應
Thank you for staying with us!

8/10 不錯

tom

讚好：整潔度和職員與服務
於 2023 年 10 月住了 1 晚
Mark 於 2023年11月11日的回應
Good evening thanks you for sharing your feedback regarding your stay with us. We will pass it along to our staff leaders to ensure we make improvements on your next stay with us. Thank you for staying with us and hope to see you again soon.

6/10 一般

Sean

商務旅客
room had very dated decor
於 2023 年 10 月住了 3 晚
Mark 於 2023年11月8日的回應
Good evening, I do apologize for your stay only being a 3/5. I will share your feedback with our staff to ensure you have a better experience the next time you stay with us. Once again thank you for staying with us.

10/10 優異

Diahelis

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Mark 於 2023年11月7日的回應
Good evening, we are so glad to hear about your 5/5 stay with us! We will share your feedback to our staff! We do appreciate you staying with us and hope to see you again.