Manado Mega Mall Hotels

"Although staff were friendly, we were disappointed by their claim that the only room non smoking room they had was on a low floor overlooking the a/c equipment. No hand towels in the bathroom."

"Our complete experience was terrific! All areas of the hotel were spotless. The rooms were very nice and comfortable with the TV which we didn’t watch much was very good and the wifi was stable. The breakfast was fantastic with a great assortment enough to please everyone no matter what they preferred for breakfast. The staff kept the serving plates full and were always there to help and even get for you anything you wanted. I can’t say enough about how well the staff at breakfast and as well anywhere else in the hotel were fantastic. The people cleaning the room was great and always checked with us to make sure everything is the room was ok and if we needed anything. All was fantastic. Thank you very much for a great visit. "

"The breakfast was just okay, not much variety, and only one protein choice, usually fried. The customer service wasn't great either, and I didn't feel like I got my money's worth. On my last day, they suddenly gave me a menu and said I could pick something if I didn't like what was available. I was there for four days and never got that option before. I guess it was their last attempt to fix things, but it was too little, too late."

"It felt more spacious then other equally priced hotels in the area. "