AKEN Mind Mérida Hotel sits just steps from the elegant Paseo de Montejo. Travelers start their day with a varied breakfast buffet, stay connected with in-room WiFi, and cool off in the outdoor pool between visits to cultural landmarks like the Great Museum of the Maya World.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
The current price is HK$980
HK$980
HK$1,180 total
includes taxes & fees
11 Apr - 12 Apr
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Located in Mérida, Crowne Plaza Merida by IHG is in the city centre and near a boardwalk. Travellers who have shopping on the agenda can visit Plaza Altabrisa and La Isla Mérida Cabo Norte. Paseo de Montejo and Great Museum of the Maya World are two other places to visit that come recommended. Visit our Mérida travel guide
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
27 min drive
Restaurants
Starbucks Campestre
3 min walk
Pastor Suizo
1 min walk
Sanbravo
3 min walk
La Gibba
4 min walk
La Tratto Península
2 min walk
About this property
Crowne Plaza Merida by IHG
Upscale hotel near Paseo de Montejo
Located close to Great Museum of the Maya World and Yucatan International Convention Center, Crowne Plaza Merida by IHG provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a conference centre.
You'll also enjoy perks such as:
An outdoor pool, along with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), wedding services and 6 meeting rooms
A TV in reception, coffee/tea in reception and a banquet hall
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
Free toiletries and hairdryers
55-inch Smart TVs with digital channels
Wardrobes/cupboards, coffee/tea makers and daily housekeeping
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 450 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Things to do
Gym
Outdoor pool
TV in common areas
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Wedding services
Business services
6 meeting rooms
Conference centre (3,789 square foot of space)
Coworking space
Outdoors
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 1000.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately MXN 450 per person
Pet fee: MXN 1000.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
We should mention
Pool access available from 9:00 AM to 8:00 PM
Frequently asked questions
Does Crowne Plaza Merida by IHG have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.
How much does it cost to stay at Crowne Plaza Merida by IHG?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Merida by IHG on 11 Apr 2026 start from HK$980, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Merida by IHG pet-friendly?
Yes, Crowne Plaza Merida by IHG allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 1000.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Crowne Plaza Merida by IHG?
Self-parking is free at this property.
What time is check-in at Crowne Plaza Merida by IHG?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Crowne Plaza Merida by IHG?
Checkout is at noon.
Where is Crowne Plaza Merida by IHG located?
Located in the heart of Mérida, this hotel is 0.1 mi (0.1 km) from Paseo de Montejo, and within 3 mi (5 km) of Great Museum of the Maya World and Yucatan International Convention Center.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Crowne Plaza Merida by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
It was good. Not excellent but we felt safe and we were comfortable. The hotel is hard to access, there is commercial offices on the first 2 floors. There isn’t signage telling you where the hotel parking is, or where the actual hotel entrance is. It’s weird.
The write up in Expedia said it was pet friendly we brought our small dog. The cost to keep our dog was more than paying for another adult. There are other hotel choices in Merida that don’t charge extra for your pet, or it’s a minimal charge.
Breakfast was excellent wait staff fantastic. Good business/Adult stay hotel.
The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Average corporate property great location and convenience for corporate travelers.
Not leisure or vacations
Felipe
Stayed 2 nights in Jun 2024
8/10 Good
Catherine Elizabeth
26 Feb 2025
Liked: Cleanliness, staff & service
Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!!
They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete.
Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.
Catherine Elizabeth
Stayed 5 nights in Feb 2025
4/10 Poor
Marco
5 Feb 2024
Disliked: Cleanliness, staff & service
A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back.
Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel.
We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL.
Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…