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盧西亞民宿精品酒店的評價

4 out of 5
盧西亞民宿精品酒店
Calle 60 No. 474A, Mérida, YUC

評價

8.8

優異

10 分評分，優異；610 則評價中有 342 則" "
8 分評分，不錯；610 則評價中有 175 則" "
6 分評分，一般；610 則評價中有 53 則" "
4 分評分，欠佳；610 則評價中有 24 則" "
2 分評分，很差；610 則評價中有 16 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 1 月住了 4 晚

8/10 不錯

Hing Leung Jeffrey (Hong Kong)

讚好：整潔度、職員與服務和客房舒適度
Acceptable hotel
The room we stayed is little bit old and no window as well. The air circulation was not so good. Nice and helpful front desk guy, so overall is acceptable.

10/10 優異

Maria de la Concepcion (Monterrey)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo bien
於 2024 年 4 月住了 3 晚
Bawa Hotels and Leisure 於 2024年5月15日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación

10/10 優異

Edner David

讚好：整潔度、職員與服務和住宿狀況
Great one night stay, we arrived during construction and had to park a block away but otherwise great. Lots of restaurants and shopping close by.
於 2024 年 3 月住了 1 晚
Bawa Hotels and Leisure 於 2024年5月15日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

jessica

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 3 晚
Bawa Hotels and Leisure 於 2024年5月15日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación

10/10 優異

Deborah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Casa Lucia Hotel is just as promised by the description, photos and prior reviews. Great walkable area, lots to see and do and the people that work in the hotel are very nice and helpful. There is construction on the streets nearby so if you have mobility challenges this may be a consideration until the city is done with the work. For us it was not a problem and our stay has been fantastic.
於 2024 年 4 月住了 2 晚
Bawa Hotels and Leisure 於 2024年5月15日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Rosa María

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación y un hotelito muy cálido.
於 2024 年 4 月住了 3 晚
Bawa Hotels and Leisure 於 2024年5月15日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación

10/10 優異

Christian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Dieses Hotel ist sehr city nah gelegen. Der Pool ist prima an heißen Tagen um Siesta zu machen. Das Frühstück ist nicht so üppig. Man bestellt etwas von der Karte. Uns wäre ein Buffet lieber gewesen. Ansonsten ein sehr sauberer Hotel und an der Rezeption kommt man ohne Probleme mit englisch weiter.
於 2024 年 3 月住了 2 晚
Bawa Hotels and Leisure 於 2024年5月15日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

6/10 一般

Erik (Hebron)

於 2024 年 3 月住了 1 晚
Bawa Hotels and Leisure 於 2024年5月15日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación

10/10 優異

Roger

家人同遊
讚好：整潔度、職員與服務和設施服務
Good in every way
於 2024 年 2 月住了 7 晚
Bawa Hotels and Leisure 於 2024年3月1日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Kat

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved our stay. Very clean, professional staff, And centrally located! There was road construction in front the hotel, so kinda dirty and loud. No fault of the management.
於 2024 年 2 月住了 1 晚
Bawa Hotels and Leisure 於 2024年3月1日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

8/10 不錯

Kat

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, clean, bouquet hotel in the middle of the city.
於 2024 年 2 月住了 2 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Linda

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A lovely hotel in a great location.
於 2024 年 2 月住了 7 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

8/10 不錯

Marisol

於 2024 年 1 月住了 1 晚
Bawa Hotels and Leisure 於 2024年3月25日的回應
Estimado huésped, sus opiniones son muy importantes para nosotros. Agradecemos su calificación

8/10 不錯

Rod

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
mat want to consider removing cats from the premises they are very noisy at night
於 2024 年 1 月住了 6 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Dear guest, comments give us the opportunity to identify strengths and areas of opportunity in our service. We hope to have a new opportunity to provide you with exceptional service.

10/10 優異

Ricardo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good hotel
於 2024 年 1 月住了 1 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Sharron

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación

10/10 優異

Cristin

於 2024 年 1 月住了 1 晚
Bawa Hotels and Leisure 於 2024年3月25日的回應
Estimado huésped, sus opiniones son muy importantes para nosotros. Agradecemos su calificación

4/10 欠佳

DAVID

於 2024 年 1 月住了 2 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Estimado huésped, su calificación nos brinda la oportunidad de identificar las fortalezas y áreas de oportunidad en nuestro servicio. Lamentamos no cubrir sus expectativas, esperamos tener una nueva oportunidad para brindarle un servicio excepcional.

8/10 不錯

Nathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Estimado huésped, sus opiniones son muy importantes para nosotros. Agradecemos su calificación

10/10 優異

mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely relaxing hideaway
Super helpful hotel staff and front desk. Spacious and tastefully appointed sleeping room. Good reliable internet service. Wonderful pool and courtyard space. All in all an excellent choice and just across the street from Santa Lucia Plaza with a half dozen terrific restaurants.
於 2024 年 1 月住了 4 晚
Bawa Hotels and Leisure 於 2024年2月22日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Tasha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely gorgeous!!
This is one of the most gorgeous little boutique hotels I’ve stayed in. Absolutely loved the room, the garden view, the privacy, and the room layout.
於 2024 年 1 月住了 2 晚
Bawa Hotels and Leisure 於 2024年1月8日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Jacob

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Lovely pool. Spacious rooms. Helpful staff. We loved it.
於 2023 年 12 月住了 5 晚
Bawa Hotels and Leisure 於 2024年1月8日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Mark

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Bawa Hotels and Leisure 於 2024年1月8日的回應
Estimado huésped, nos alegra saber que disfrutó de su estancia y de las instalaciones. Agradecemos su calificación.

10/10 優異

KATIE

讚好：整潔度、職員與服務、設施服務和住宿狀況
If you get the chance to stay here you will absolutely love it. Beautiful property, excellent location, housekeeping excellent, very friendly and attentive staff. Have already been recommending it to friends!
於 2023 年 12 月住了 5 晚
Bawa Hotels and Leisure 於 2023年12月28日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Salvador

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación y el staff muy amable
於 2023 年 12 月住了 4 晚
Bawa Hotels and Leisure 於 2023年12月28日的回應
Estimado huésped, nos alegra saber que disfrutó de su estancia y de las instalaciones. Agradecemos sus comentarios.

10/10 優異

Douglas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great boutique hotel in Centro Merida
This was a fantastic stay and the hotel accommodations definitely helped. The room was very clean and the shower was huge with some of the strongest water pressure I've ever had. Super great friendly staff that made sure all of our needs were met.
於 2023 年 12 月住了 3 晚
Bawa Hotels and Leisure 於 2023年12月28日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

8/10 不錯

Tsering

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Bawa Hotels and Leisure 於 2023年12月28日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación.

10/10 優異

RUSSELL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Bawa Hotels and Leisure 於 2023年12月28日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación.

8/10 不錯

ana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location, location, location.
This hotel had a very cozy feel which I prefer over the large luxury hotels. When you leave your room to amble about for the day, you are a short distance from room to street. You have a lovely park lined with restaurants across the street. This historic downtown hotel gives you close access to affordable and fine dining.
於 2023 年 11 月住了 2 晚
Casa Lucia Hotel 於 2023年11月24日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

4/10 欠佳

Berenice

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 11 月住了 1 晚
Casa Lucia Hotel 於 2023年11月24日的回應
Estimada huésped, los comentarios nos brindan la oportunidad de identificar las fortalezas y áreas de oportunidad en nuestro servicio. Lamentamos no cubrir sus expectativas, esperamos tener una nueva oportunidad para brindarle un servicio excepcional.

6/10 一般

Alfonso

商務旅客
讚好：整潔度和職員與服務
不滿：客房舒適度
於 2023 年 11 月住了 1 晚
Casa Lucia Hotel 於 2023年11月9日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su calificación.

10/10 優異

Saul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful and peaceful hotel
於 2023 年 11 月住了 2 晚
Casa Lucia Hotel 於 2023年11月6日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

Leticia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay
I've traveled plenty of times and so far this stay has been the most amazing place. The 1st time was Alex the front desk personnel. He was always there for anything we needed or had questions about tours and places to eat. The 2nd thing thats amazing and was truly amazed about the breakfast. I never had hotel breakfast that taste so delicious. The restaurant member were super nice and friendly. They were able to have our complimentary breakfast ready before they open and delivered to our room. The 3rd the hotel in general very clean, pool side very relaxing and we didnt heard noises. Its on a busy area but it was so peaceful. I highly recommend it and ill stay here again.
於 2023 年 10 月住了 4 晚
Casa Lucia Hotel 於 2023年10月30日的回應
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. We appreciate your comments.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente opción de hospedaje en el centro
Excelente experiencia en este hotel, en el centro de Mérida con una excelente ubicación, cuarto muy limpio y muy cómodo.
於 2023 年 10 月住了 1 晚
Casa Lucia Hotel 於 2023年10月30日的回應
Estimado huésped, nos alegra saber que disfrutó de su estancia y de las instalaciones. Agradecemos sus comentarios.

8/10 不錯

Jesús (Zapopan)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La ubicación es muy buena para poder salir a caminar por el centro. El gran inconveniente es el estacionamiento. Hay uno público enfrente pero no cuentan con convenio por lo que habrá que considerar ese gasto adicional ($26 por hora). La habitación es espaciosa y muy limpia.
於 2023 年 10 月住了 1 晚
Casa Lucia Hotel 於 2023年10月30日的回應
Estimado huésped, nos alegra saber que disfrutó de su estancia, tomaremos en cuenta su retroalimentación para la mejora de la experiencia. Agradecemos sus comentarios.

10/10 優異

Eduardo

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Location, Beautiful pool area, The staff is excellent
於 2023 年 10 月住了 1 晚
Casa Lucia Hotel 於 2023年10月19日的回應
Dear guest, we are glad to hear that you enjoyed your stay. We appreciate your rating.

10/10 優異

Onofre

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bonito y super bien ubicado
Muy centrico y agradable.
於 2023 年 9 月住了 3 晚
Casa Lucia Hotel 於 2023年10月19日的回應
Estimado huésped, nos alegra saber que disfrutó de su estancia. Agradecemos su calificaciónl.

10/10 優異

Diana

於 2023 年 9 月住了 1 晚
Casa Lucia Hotel 於 2023年9月26日的回應
Estimada huésped, nos alegra saber que disfrutó de su estancia. Agradecemos su calificación.

10/10 優異

Bryan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I’ve written reviews for this property before (always fantastic) and this one is no different. Carlos was absolutely fantastic. Especially since we needed his assistance for an early pick up (4am). Had our taxi booked the night before and had it confirmed by the time we got to the desk in the morning. He was always so pleasant to deal with. He always makes our stay enjoyable.
Casa Lucia Hotel 於 2023年8月15日的回應
Dear guest, your comments are very important to us. We are glad to hear that you enjoyed your stay. We appreciate your feedback.

10/10 優異

Salvador

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, pleasant staff and perfect location! Would stay again with the family.
於 2023 年 7 月住了 4 晚
Casa Lucia Hotel 於 2023年8月3日的回應
Dear guest, your comments are very important to us. We are glad to hear that you enjoyed your stay. We appreciate the feedback.

8/10 不錯

daniel

於 2023 年 7 月住了 2 晚
Casa Lucia Hotel 於 2023年8月3日的回應
Dear guest, your comments are very important to us. We are glad to hear that you enjoyed your stay. We appreciate the feedback.

10/10 優異

ROBERTO ISAIAS

讚好：整潔度、職員與服務和住宿狀況
Excelente ubicación. Las habitaciones muy limpias y se ven como nuevas.
於 2023 年 6 月住了 3 晚
Casa Lucia Hotel 於 2023年6月26日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Agradecemos su retroalimentación.

4/10 欠佳

miguel

伴侶同遊, 商務旅客
不滿：住宿狀況
The property is well located with restaurants, shops and in the downtown area. The rooms are large and spacious but I had to ask twice for our room to be cleaned. The shower is awful with a trickle of water barely coming out. The swimming pool looked dirty. The staff member that checked us in when we arrived was great. He was the staff member doing the grave night shift.
於 2023 年 6 月住了 4 晚
Casa Lucia Hotel 於 2023年6月26日的回應
Dear guest, your comments are very important to us. We apologize for the inconveniences that arose during your stay, we will take into account your feedback for the corresponding improvements. Thank you.

4/10 欠佳

Oswaldo

伴侶同遊
讚好：職員與服務和住宿狀況
La piscina un poco sucia
於 2023 年 6 月住了 1 晚
Casa Lucia Hotel 於 2023年6月23日的回應
Estimado huésped, sus comentarios son muy importantes para nosotros. Tomaremos en cuenta su retroalimentación para las mejoras correspondientes.

10/10 優異

Violeta

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The staff is extremely friendly and helpful. The location is very convenient with walking distance and access to the city center. The hotel is small and cozy. The rooms comfortable and spacious. I stayed with my sister and my son in a double room. Merida is extremely hot, but that is not at the hotel fault. It has a nice small pool, where you can cool off the afternoon heat. The restaurant next door Soberana, had amazing breakfast. I would recommend anyone to stay here.
於 2023 年 6 月住了 4 晚
Casa Lucia Hotel 於 2023年6月23日的回應
Dear guest, your comments are very important to us. We are glad to hear that you enjoyed your stay. We appreciate your feedback.

10/10 優異

Barbara

於 2023 年 6 月住了 3 晚
Casa Lucia Hotel 於 2023年7月14日的回應
Estimada huésped, sus comentarios son muy importantes para nosotros. Agradecemos su retroalimentación.

10/10 優異

Behrooz

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Location
於 2023 年 5 月住了 3 晚
Casa Lucia Hotel 於 2023年6月8日的回應
Dear guest, your comments are very important to us. We are glad to hear that you enjoyed your stay. We appreciate your feedback.

10/10 優異

Wesleys

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location
This is are second time staying at this hotel. The only negative thing i would say is room 4 or any room with this shower / bath tub set up should not have guest over the age of 40. Dangerous set up for elderly people. The other rooms have be remodeled nicely with a great walk in shower.
於 2023 年 5 月住了 3 晚
Casa Lucía 於 2023年5月24日的回應
Dear guest, your comments are very important to us. We will take into account your feedback for the improvement of our experience. We appreciate your comments.

10/10 優異

CARMEN

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Excelente servicio, ubicación y muy buena comida en el restaurante
於 2023 年 5 月住了 4 晚
Casa Lucia 於 2023年5月9日的回應
Estimada huésped, sus comentarios son muy importantes para nosotros. Agradecemos su retroalimentación.