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Reviews of Clinton Hotel South Beach

4 out of 5
Clinton Hotel South Beach
825 Washington Ave, Miami Beach, FL

Reviews

7.2

Good

Rating 10 - Excellent. 658 out of 1517 reviews" "
Rating 8 - Good. 219 out of 1517 reviews" "
Rating 6 - Okay. 209 out of 1517 reviews" "
Rating 4 - Poor. 157 out of 1517 reviews" "
Rating 2 - Terrible. 274 out of 1517 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Briauna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poor condition. Too many issues with room. They don’t provide wash clothes in the room you have to request them.
Stayed 3 nights in May 2024
Response from Guest Service Team on 24 May 2024
Dear Briauna, It saddens me that you were not satisfied with our hotel. We apologize for the inconveniences that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

2/10 Terrible

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Service Team on 24 May 2024
Dear Yvonne, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

10/10 Excellent

Ana, Pinole

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience at the Clinton Hotel. The customer service stood out the most for me - the staff were incredibly friendly, energetic, and communicative. The management is very guest-oriented, which I truly appreciated. The VIBES - Highly recommended.
Stayed 3 nights in May 2024
Response from Zamantha on 21 May 2024
Thank you for staying with us and share your feedback!

2/10 Terrible

Sumit

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only 1 night, worst experience, entire hotel had a fowl smell of POD, first night 1 room given was without terrace. Second day terrace room was given which had 20-25 mosquitoes easily visible, when asked front desk they simply suggested they cannot do anything and asked us to work with TP to seek refund. Checked out second day and requested for refund for remaining 2 nights.
Stayed 3 nights in May 2024
Response from Guest Service Team on 20 May 2024
Dear Sumit, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

4/10 Poor

Brianna

Disliked: Cleanliness, property conditions & facilities
Not very clean
Stayed 2 nights in May 2024
Response from Guest Service Team on 20 May 2024
Dear Brianna, It saddens us that you were not satisfied with our hotel. We apologize for the inconveniences that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

2/10 Terrible

Audrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DISGUSTING!!! ROACH INFESTED DO NOT BOOK !
Stayed 1 night in May 2024
Response from Guest Service Team on 19 May 2024
Dear Audrie, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 Okay

Ratnakara R

Travelled with family
The property is located near to the beach. This property doesn't have parking. The A/C machine was making lot of noice. Room door lock stopped working after first day stay. They could not fix it while we were on the property.
Stayed 3 nights in Apr 2024
Response from Guest Service Team on 17 May 2024
Dear Ratnakara, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 Okay

Shakesha

Disliked: Cleanliness, property conditions & facilities
It was ok wasn’t great needs some improvements
Stayed 3 nights in May 2024
Response from Guest Service Team on 20 May 2024
Dear Shakesha, Thank you for staying with us at The Clinton South Beach. We thank you for your feedback and your comments. We apologize for any inconvenience you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon. We hope to have the opportunity of welcoming you back to re- The Clinton South Beach in the near future.

2/10 Terrible

Ruby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property Was Terrible Literally Roaches Allll over the place the bathroom had roaches in the shower I have pictures and videos of everything ! Also during check out the lady that helped us said that they were going to wave the resort fees because of the roaches in our room and she did not do that I still was charged the resort fee we were not accommodated at all
Stayed 2 nights in May 2024
Response from Guest Service Team on 17 May 2024
Dear Ruby, Thank you for staying with us at The Clinton South Beach and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow us to express our sincerest apologies. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach.

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very good hotel to stay at
Stayed 4 nights in May 2024
Response from Guest Service Team on 22 May 2024
Dear Kristal, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments.We can't wait to welcome you back soon!

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the middle of everything. Wonderful saltwater rooftop pool. With a great sunrise view ,of the ocean.
Stayed 1 night in May 2024
Response from Dai on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Bichiko

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in May 2024
Response from Dai on 10 May 2024
Thank you for your feedback!

2/10 Terrible

Tianna

Disliked: Cleanliness, staff & service, amenities
No working sink in rest room no linen no rollaway bed no iron no towel … security checked me in no staff at 11pm to pay or assist … full refund please
Stayed 1 night in May 2024
Response from Daniela on 10 May 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 Okay

Kaitlyn

Stayed 3 nights in May 2024
Response from Daniela on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Cesar May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Service Team on 8 May 2024
Dear Ceasar, Thank you so much for staying with us at The Clinton South Beach. We really appreciate you taking the time to share your rating with us. We hope to have the pleasure of welcoming you back soon!

6/10 Okay

Jessica

Travelled with family
Disliked: Amenities
The location is great. However, there were no washcloths in the room & we had to smash a roach. Needs updating. Elevator is a little questionable.
Stayed 1 night in May 2024
Response from Dai on 10 May 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

John

Travelled with family
Way too high priced for an average hotel. Would never stay there again
Stayed 1 night in Apr 2024
Response from Guest Service Team on 6 May 2024
Dear John, It saddens us that you were not satisfied with our hotel. We apologize for the inconveniences that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 Okay

Katrece, Bronx

Travelled with partner
The pool was nice
Stayed 3 nights in May 2024
Response from Guest Service Team on 5 May 2024
Dear Katrece, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

6/10 Okay

Said

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
is ok
Stayed 1 night in May 2024
Response from Guest Service Team on 5 May 2024
Dear Said, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Guest Service Team on 5 May 2024
Dear Matthew, Thank you so much for staying with us at The Clinton South Beach. We really appreciate you taking the time to share your rating with us. We hope to have the opportunity of welcoming you back to re- The Clinton South Beach in the near future.

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Team on 5 May 2024
Dear Kevin, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

6/10 Okay

Sibel

Liked: Staff & service, property conditions & facilities
Just ok!
Stayed 4 nights in Apr 2024
Response from Guest Service Team on 8 May 2024
Dear Sibel, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence. Thank you for taking the time to review our hotel and we truly hope that we will have another opportunity to welcome you back.

6/10 Okay

Rose marie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The ladies at the front desk was friendly. The cleaning staff didn’t do a good job cleaning they just made the beds with the same dirty sheets, same soiled towels and bathroom floors. We had to ask for fresh towels which was difficult because the staff didn’t speak a word in english. We had to pay for cleaning for everyday right?
Stayed 4 nights in Apr 2024
Response from Daniela on 1 May 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Daniela on 1 May 2024
Thank you for your feedback!

2/10 Terrible

Shanteal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeepers left super early in the day so they wouldn’t bring us towels or wash rags, but we found out that there was people there they were just being lazy! Also, they were up at like five in the morning right outside our bedroom window being noisy! I had my soda explode on the blanket and we asked for a need comforter and they made us sleep with no blankets!
Stayed 1 night in Jan 2024
Response from Guest Service Team on 30 Apr 2024
Dear Shanteal, Thank you for staying with us at The Clinton South Beach. We understand that your stay was negatively affected by the level of service you received. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 Okay

Alexis

Travelled with partner
Liked: Staff & service
I didn’t like how there was no hot water in shower. Parking was very limited. We had to walk 3 blocks with suitcases because no private parking. Not the hotel fault but I didn’t see listed “no private parking” My whole floor smelt of MJ. Service & workers was great and it was clean!
Stayed 1 night in Apr 2024
Response from Guest Service Team on 30 Apr 2024
Dear Alexis, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a pretty good property. Our room was large and quiet for the most part. The staff was friendly and every time we requested something they had it with no wait time. I love that it was in the middle of everything and the hotel was very well kept.
Stayed 3 nights in Apr 2024
Response from Guest Service Team on 26 Apr 2024
Dear Calvin, thank you for taking the time to share your recent experience with us. We appreciate your compliments regarding our friendly hotel staff. It was our pleasure to have hosted you and glad that we were able to make your stay enjoyable and comfortable. We can't wait to welcome you back soon!

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would strongly advise not staying here. The room was sooo dirty. I told the front desk and they did offer to give me my money back or clean the room. I asked for a different room but they didnt have snything available and the hotels in the area were booked. Also what needed to be done was not just cleaning. The curtains had spots the walls had peeling paint. The room had holes in the walls the room had sand and dirt in the corners the beds were old and dusty. The bathroom was half decent. I just wished id read all of the reviews before booking because the complaints are the same. The balciny wouldve been awesome but there holes in the walls as well as dirt on the tables and the chairs were rusted. I wpuld never ever stay here ever again. Ive included pics so that you can see what i mean
Stayed 3 nights in Apr 2024
Response from Daniela on 25 Apr 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Kadi-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay yhe only part o didn't like is that it's my first time going to a hotel that doesn't put sml rags in the bathroom
Stayed 1 night in Apr 2024
Response from Guest Service Team on 24 Apr 2024
Dear Kadi-Ann, Thank you for staying with us at The Clinton South Beach. We thank you for your feedback and your comments. We apologize for any inconvenience you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Enkeleda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Team on 23 Apr 2024
Dear Enkeleda, Thank you so much for staying with us at The Clinton South Beach. We really appreciate you taking the time to share your rating with us. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Derek

Stayed 2 nights in Apr 2024
Response from Daniela on 12 May 2024
Thank you for your feedback!

6/10 Okay

Kaveh

Travelled with family
The smell of cleaning materials was pretty annoying, the rooms facilities are old, my fridge is watering all the time, limited towels, also tooth brush and everything in the room will be charge at the end
Stayed 4 nights in Apr 2024
Response from Guest Service Team on 22 Apr 2024
Dear Kaveh, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.

8/10 Good

dale

Travelled with family
Liked: Cleanliness
Room was nice & clean, safe and secure,only downfall in the room, both lamps were horrible condition I took pictures, overall great experience at Clinton and South Beach ⛱️🏖️
Stayed 4 nights in Apr 2024
Response from Guest Service Team on 19 Apr 2024
Dear Dale, Thank you for staying with us at The Clinton South Beach and for sharing your comments. We are thrilled to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. We understand that your stay was negatively affected by the condition of the rooms. We apologize for any inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience The Clinton South Beach!

6/10 Okay

Amanda, Port Orchard

Stayed 2 nights in Apr 2024
Response from Guest Service Team on 22 Apr 2024
Dear Amanda, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

10/10 Excellent

wilson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..close to beach..retail..drug store..restaurants.. bars etc.. If you want to sleep late make sure to get room not close to the pool area
Stayed 2 nights in Apr 2024
Response from Guest Service Team on 19 Apr 2024
Dear Wilson, Thank you for staying with us at The Clinton South Beach and for sharing your comments. We thrilled to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. We apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience The Clinton South Beach!

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel worked out great for us. Our room was large and it’s in a great location. Would happily stay there again
Stayed 4 nights in Apr 2024
Response from Guest Service Team on 18 Apr 2024
Dear Cameron, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments! We are delighted to hear that you were able to enjoy our wonderful hotel as well as take advantage of our convenient location, right in the heart of South Beach. We cannot wait to welcome you back again soon!

2/10 Terrible

Shaneequa, Brooklyn

This hotel room tv didn’t work bathroom didn’t close phone didn’t work and I called 3 days before my trip no one pick up !
Stayed 4 nights in Apr 2024
Response from Guest Service Team on 17 Apr 2024
Dear Shaneequa, Thank you for staying with us at The Plymouth South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.

10/10 Excellent

Eboney, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stay
Stayed 2 nights in Apr 2024
Response from Dai on 17 Apr 2024
Thank you for staying with us. We appreciate the feedback !

2/10 Terrible

Emina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I HIGHLY recommend not staying at this hotel. Rating this a 4 star hotel is a joke. I know it’s a bargain for the area but I’ve stayed at highway motels in the middle of no where that were better. For starters, the staff are not welcoming. They do their jobs, but barley smile and talk (don’t even say hello as you walk by). The room itself was extremely old and frankly dirty. The lamps were rusted, lamp covers curtains and linens stained. The beach towels and bath towels were dirty more than half the time. We didn’t even get wash cloths, just 3 towels for a 4 person occupied room. Our room didn’t have an iron or hair dryer-we did receive it once we asked. We had our room cleaned and it was barley brushed over. We didn’t even get new towels. There’s no way to mark on the door do not disturb, so expect someone coming into your room. There’s bugs that look like roaches everywhere. We killed at least 5 in our 4 day stay. The room is muggy and smells of mold. The AC works well. The Wi-Fi in the room is very spotty, but works well in the lobby. The pool is not what it looks like in photos. There’s four lounge chairs in the middle of a restaurant by a pool that barley fits 4 people. It’s very awkward to use while people are eating around you at a sit down restaurant. The only positives are the area. It is very close to everything on south beach. There’s an amazing poke place next door and other dining options.
Stayed 4 nights in Apr 2024
Response from Dai on 17 Apr 2024
Dear Emina, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

2/10 Terrible

Fang

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Team on 18 Apr 2024
Dear Fang, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

8/10 Good

Emely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 1 night in Apr 2024
Response from Guest Service Team on 14 Apr 2024
Dear Emely, We are so pleased to know that you enjoyed your stay. It is always motivating on our end to receive commendable feedback from our valued guests like you. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Lesle

Stayed 1 night in Apr 2024
Response from Daniela on 2 May 2024
Thank you for your feedback!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff was wonderful and the restaurant connected to it was awesome
Stayed 1 night in Apr 2024
Response from Guest Service Team on 11 Apr 2024
Dear Patricia, thank you for taking the time to write a review about our hotel. We are pleased to hear that you found our staff friendly and that we were able to meet your expectations when it comes to providing good value accommodations. We can't wait to welcome you back soon!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would definitely come back
Stayed 2 nights in Apr 2024
Response from Danielao on 10 Apr 2024
Thank you for staying with us!We appreciate the feedback

6/10 Okay

Hilda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was near everything. I have nothing else to say other than that
Stayed 1 night in Jan 2024
Response from Guest Service Team on 9 Apr 2024
Dear Hilda, Thank you for taking the time to write a review about our hotel. We are so glad you enjoyed our location. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your stay as best as it can be. We would love for you to give us another try. Please contact us directly as we would like to know more about your concerns. Thank you again for taking the time to review our hotel and we truly hope that we will have another opportunity to welcome you back.

8/10 Good

Jeremy

Stayed 3 nights in Mar 2024
Response from Guest Service Team on 30 Apr 2024
Dear Jeremy,We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. We arrived well before check in, but they allowed us to drop our luggage and gave us beach towels. Room was clean, spacious, and very comfortable. The pool area was small but charming. We love South Beach and can't wait to come back!
Stayed 1 night in Mar 2024
Response from Guest Service Team on 8 Apr 2024
Dear Ann,Thank you for taking the time to share your recent experience with us. We are so pleased to know that you enjoyed your stay and that you found your room well to your liking. We will also be sure to share your kind comments to our staff, our team takes great pride in making each guest's stay an unforgettable one! It is always motivating on our end to receive commendable feedback from our valued guests like you. We can't wait to welcome you back soon!

2/10 Terrible

Jaqueline Quintero

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I got charge an extra fee per night I stay. The hotel conditions were terrible. I could not sleep well because I could here the neighbors yell all night fighting. It was not a pleasent time.
Stayed 3 nights in Apr 2024
Response from Guest Service Team on 5 Apr 2024
Dear Jaqueline, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

4/10 Poor

Shawn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was substandard. Rooms were old and walls and vents were unclean. Hallways noisy, and maid service non existent. Wont be back
Stayed 3 nights in Mar 2024
Response from Guest Service Team on 2 Apr 2024
Dear Shawn, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. We understand that your stay was negatively affected by the condition of the rooms and the level of service you received. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely pleasantly surprised! What a gem. I will be staying here again, friendly staff as well, thank you Clinton Hotel.
Stayed 2 nights in Mar 2024
Response from Guest Service Team on 2 Apr 2024
Dear Lauren, Thank you for taking the time to share your recent experience with us. We appreciate your compliments regarding our friendly hotel staff. It was our pleasure to have hosted you and glad that we were able to make your stay enjoyable and comfortable. We can't wait to welcome you back soon!