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关于迈阿密卡特勒湾温德姆拉昆塔套房酒店的点评

2.5 out of 5
迈阿密卡特勒湾温德姆拉昆塔套房酒店
10821 Caribbean Blvd, Cutler Bay, FL

点评

7.6

还可以

10 分 - 超赞。374 条好评,共有 1003 条点评" "
8 分 - 还可以。283 条好评,共有 1003 条点评" "
6 分 - 一般。146 条好评,共有 1003 条点评" "
4 分 - 很差。99 条好评,共有 1003 条点评" "
2 分 - 糟糕。101 条好评,共有 1003 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

7.4/10

住宿条件和设施

7.2/10

环保

点评

4/10 很差

Miao

不满意:清洁度
2024 年 1 月入住 2 晚
Front Desk 于 2024年01月9日 的回复
Thank you for taking the time to leave us a review. We are sorry your stay with us was not enjoyable. We hope you will give us another chance in the future to provide you a memorable stay.

8/10 还可以

Shuzhen

2021 年 7 月入住 1 晚
Ernesto 于 2021年08月10日 的回复
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guest!

10/10 超赞

dayris

满意:住宿条件和设施,清洁度
nice
2024 年 5 月入住 1 晚

10/10 超赞

Chandra Sekhar

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and efficient front desk staff.
2024 年 5 月入住 3 晚
Queena B. Front Desk La Quinta Suites 于 2024年05月20日 的回复
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We hope to see you soon at La Quinta by Wyndham Miami Cutler Bay!

10/10 超赞

Margarita A.

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Volveria a reservar...
2024 年 5 月入住 1 晚
Queena B. Front Desk La Quinta Suites 于 2024年05月20日 的回复
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We hope to see you soon at La Quinta by Wyndham Miami Cutler Bay!

10/10 超赞

Yvonne

与配偶出行
满意:清洁度
There was a big dog that was jumping out trying to bite guest and it even try to bite me , it was in the room across the hall from me. That was terrible 😣
2024 年 5 月入住 2 晚

10/10 超赞

Tiffany

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every time I come to this Location I’m greeted positively. All of my needs are met. Most importantly, it’s clean!! I’ll be heading down again in two weeks from Pensacola.
2024 年 5 月入住 2 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review. We are very glad we have been able to provide you with a pleasant and comfortable stay. We look forward to your next visit :)

4/10 很差

Gavin

不满意:住宿条件和设施
Large bugs in our room. Reported to reception on departure
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review. We are very sorry for the pest issue in your room. We have pest control come by twice a month. But we have obviously made an oversight and will correct it. Thank you for bringing it to our attention.

6/10 一般

Joseph

2024 年 5 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review, we greatly appreciate it. We are sorry your stay was not pleasant. We hope you will give us another chance in the future, to provide a better experience.

8/10 还可以

Shaista

满意:清洁度、员工和服务、住宿条件和设施
Location is good near shopping mall
2024 年 4 月入住 3 晚
Samantha 于 2024年05月8日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

10/10 超赞

Rodobaldo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very Nice
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月6日 的回复
Thank you for taking the time to leave us a review. We are so glad to see you had a pleasant stay with us :) We hope to see you again the next time you are in the Cutler Bay area.

10/10 超赞

bernard

满意:清洁度、员工和服务、住宿条件和设施
My grandmother had fallen during check-in out in the parking lot. The staff was amazing and immediately ran out to check on her. They were so kind without us knowing they ran back inside and checked their cameras to see how she fell. They immediately ran back outside and informed us that she hit her head very hard. it was so kind of them to care and take the time to do that to make sure my grandmother was taken care of appropriately. We are very grateful.
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
We are glad to be of service in anyway we can. We hope all is well with you and your grandmother. 3

6/10 一般

Marcus

满意:员工和服务,清洁度
不满意:住宿条件和设施
2024 年 4 月入住 2 晚
Front Desk 于 2024年05月6日 的回复
Thank you for taking the time to leave us a review. We greatly appreciate the feedback. We hope you will stay with us again the next time you are in the Cutler Bay area.

2/10 糟糕

Marina

与家人出行
不满意:住宿条件和设施,员工和服务
Ac unit smelled like urine once turned on. Noisy, dirty
2024 年 4 月入住 1 晚
Samantha 于 2024年04月29日 的回复
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your review with our maintenance staff to ensure improvements are made. Thank you very much for bringing your concerns to our attention. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

10/10 超赞

humberto

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fgccr
2024 年 4 月入住 1 晚
Samantha 于 2024年04月29日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

6/10 一般

Damaris

与家人及幼儿出行, 与家人出行
Good location and price
2024 年 4 月入住 1 晚
Samantha 于 2024年04月29日 的回复
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. It is our goal to make sure all of our guests have an enjoyable stay. At La Quinta Inn & Suites Miami Cutler Bay, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.

4/10 很差

Tara

2024 年 4 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review. We are sorry you had an unpleasant stay with us. We will strive harder to provide a better experience for our guests going forward.

10/10 超赞

Omar

团体旅客
满意:住宿条件和设施,服务设施
A little older, but it was a short and comfortable stay!
2024 年 4 月入住 1 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.

6/10 一般

Donna

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.

2/10 糟糕

Yenireé

与配偶出行
满意:员工和服务
不满意:清洁度
Las camas rechinan, las almohadas llenas de sangre, las alfombras húmedas y sucias, no gracias
2024 年 4 月入住 1 晚
Frontdesk 于 2024年04月26日 的回复
Thank you for taking the time to leave us a review. Your feedback is very important to us. We are sorry that the room was dirty. We have brought this to the attention of housekeeping and maintenance.

10/10 超赞

Galina

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very pacefull
2024 年 4 月入住 1 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
Thank you very much for your comments regarding our staff at La Quinta Inn & Suites Miami Cutler Bay. We strive daily to ensure all of our guests are well taken care of. We hope to see you back real soon!

6/10 一般

tesfa

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 4 月入住 5 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
I am glad to hear that you liked your stay with us at La Quinta Inns & Suites Miami Cutler Bay. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

4/10 很差

Kenneth

不满意:住宿条件和设施,员工和服务
Very old property, weird smell in rooms and hall. Furniture in room is too old and looks bad. Bed was confortable.
2024 年 4 月入住 1 晚
JAIE 于 2024年04月15日 的回复
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 还可以

Brett

满意:员工和服务,清洁度
2024 年 4 月入住 2 晚
JAIE 于 2024年04月15日 的回复
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

4/10 很差

Michelle

不满意:住宿条件和设施,清洁度
The tub literally had a dirt ring around it. It was blood on the walls and bed.
2024 年 3 月入住 4 晚
Samantha 于 2024年04月12日 的回复
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

10/10 超赞

alexeis

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
JAIE 于 2024年04月15日 的回复
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

6/10 一般

Katherin

与家人出行, 商务旅客
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
No me dieron acceso ala picina y eso que me salia en la reservación que si la tenía y no la tuve , por la mañana llamé por mi desayuno y no me lo dieron mal servicio en ese aspecto 😒
2024 年 4 月入住 1 晚
Samantha 于 2024年04月12日 的回复
Thank you for sharing your feedback regarding your recent stay. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our staff to ensure improvements are made. Please accept our apology for not adequately stocking our breakfast bar. I know how frustrating that must have been. Since your visit we have re-evaluated our inventory levels to ensure guests arrive to a fully stocked breakfast bar.

10/10 超赞

Yunet,miami

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 1 晚
Samantha 于 2024年04月12日 的回复
We are happy to hear that you enjoyed your stay with us at La Quinta by Wyndham. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami area you will stay with us again.

8/10 还可以

Ivy,Nokomis

满意:清洁度、员工和服务、住宿条件和设施
Clean but older hotel
2024 年 4 月入住 1 晚
Samantha 于 2024年04月12日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

10/10 超赞

Christena

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean property. Always greeted with a smile at the front desk! We stayed just for one night and they had a few availabilities and ask us which floor would we prefer. Which I thought was nice.
2024 年 4 月入住 1 晚
Fr 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are so happy to have been able to provide you with good service. We strive to give our guests the best experience possible. We are glad you enjoyed your stay :)We hope you will stay with us again!

10/10 超赞

Carmen D

满意:住宿条件和设施
Excellent
2024 年 3 月入住 1 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay! We hope you will stay with us again, the next time you are in Cutler Bay :)

8/10 还可以

Suman

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place to stay. Clean and comfortable. The bed sheet was stained and they changed it on request. The carpet seemed dirty could have maintained better. only thing that we disliked was - We used to come back late and everyday there were workers/or may be outsider drinking and smoking weed. that was bit uncomfortable for a family. Nothing worrisome.
2024 年 3 月入住 3 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are glad you had an over all pleasant stay. We are sorry for the state of our carpets. We will be changing them out soon, along with other remodeling projects. Also we have security on property every night. If anyone is not guest they will not be allowed on property and security makes sure of this. We hope you will stay with us again the next time you are in Cutler Bay.

6/10 一般

Kim-Marie

与家人出行
不满意:服务设施
Breakfast could do with a little more children friendly snacks. Overall my family and I had a great time.
2024 年 3 月入住 4 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are very glad to know you had a pleasant stay :) Thank you for your feedback. We will look into some more options for children.

6/10 一般

Erika

带宠物出行, 与配偶出行
满意:员工和服务
Musty smell in the room
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are sorry for the issues you had with your stay. We will share your comments with our housekeeping and maintenance staff, to make sure we can prevent this from happening again.

6/10 一般

YASEL

与家人及幼儿出行
不满意:清洁度
ANYONE WOULD SAY THAT YOU GET WHAT YOU PAY FOR BUT 150 A NIGHT IS NOT CHEAP AT ALL. EVERYTHING IS OLD AND DIRTY, CARPETS, BATHROOM, WALLS. BREAKFAST WITH FEW OPTIONS.
2024 年 3 月入住 1 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay. We strive to give our guests a comfortable stay at an affordable price. We are sorry we were not able to provide you with that.

6/10 一般

Veronica

与家人出行
满意:员工和服务,清洁度
The walls were paper thin and we could hear the people nect door talking well past 2am.
2024 年 3 月入住 1 晚
Samantha 于 2024年03月30日 的回复
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 还可以

Angadpal Singh

与配偶出行
满意:清洁度、员工和服务、服务设施
Although renovated the property is average
2024 年 3 月入住 2 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are glad you had a pleasant stay. We apologize for our current appearance. We will be continuing our renovation project soon. We hope you will stay with us again in the future and have a chance to experience our fully remodeled hotel.

10/10 超赞

Natarsha

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will be back
2024 年 3 月入住 1 晚
Samantha 于 2024年03月30日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

10/10 超赞

roy

2024 年 3 月入住 1 晚
JAIE 于 2024年04月15日 的回复
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 还可以

Kim

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Front Desk 于 2024年03月30日 的回复
Thank you for taking the time to leave us a review. We are happy to see you had a pleasant stay. We hope you will stay with us in the future.

10/10 超赞

Christena

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is clean, easy check in service and the free breakfast keeps us coming back.
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月30日 的回复
Thank you for taking the time to leave us a review. We are very glad to hear you had a pleasant stay :) We are so happy that we were able to provide a good service. We look forward to your next visit :)

6/10 一般

Uwe

与家人出行
不满意:住宿条件和设施,员工和服务
Sehr einfaches Frühstück, Hotel abgewohnt
2024 年 3 月入住 5 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay with us. We had to pause our remodeling process last year. We will be restarting soon this year. We will be replacing our carpets and creating a larger breakfast area. We hope if you have the chance to visit the Miami area again that you will give us another chance.

10/10 超赞

Juliana

与家人及幼儿出行
不满意:住宿条件和设施,服务设施
A little unsafe ,police around the check in
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are sorry you felt unsafe at our property. Rest assured we have security personal at night as a precaution. And there is always some at the front desk who can help if ever you feel unsafe. Thank you again for staying with us.

10/10 超赞

Jasmine

2024 年 3 月入住 5 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)

10/10 超赞

Farid

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)

10/10 超赞

Benjamin

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月30日 的回复
Thank you for taking the time to leave us a review. We are glad to see you had a pleasant stay! We hope you will stay with us again the next time you are in the Cutler Bay area.

2/10 糟糕

katherine margisela

2024 年 3 月入住 3 晚
Samantha 于 2024年04月12日 的回复
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 还可以

douglas

满意:住宿条件和设施,员工和服务
2024 年 3 月入住 2 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are glad that you had a pleasant stay with us. We hope you will stay with us again, the next time you are in the Cutler Bay area.

6/10 一般

Hilda Ana

2024 年 3 月入住 2 晚
Samantha 于 2024年04月12日 的回复
Thank you for taking the time to let us know how we are doing. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

2/10 糟糕

Paola

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking time to leave us a review. We are sorry that your stay was unpleasant. We will strive to provide better service and more comfortable stay going forward. We hope you will give us another chance.