Thank you for taking the time to leave us a review. We are sorry your stay with us was not enjoyable. We hope you will give us another chance in the future to provide you a memorable stay.
8/10 还可以
Shuzhen
2021年07月27日
Shuzhen
2021 年 7 月入住 1 晚
Ernesto 于 2021年08月10日 的回复
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guest!
10/10 超赞
dayris
2024年05月23日
满意:住宿条件和设施,清洁度
nice
dayris
2024 年 5 月入住 1 晚
10/10 超赞
Chandra Sekhar
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and efficient front desk staff.
Chandra Sekhar
2024 年 5 月入住 3 晚
Queena B. Front Desk La Quinta Suites 于 2024年05月20日 的回复
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We hope to see you soon at La Quinta by Wyndham Miami Cutler Bay!
10/10 超赞
Margarita A.
与配偶出行
2024年05月19日
满意:清洁度、服务设施、住宿条件和设施
Volveria a reservar...
Margarita A.
2024 年 5 月入住 1 晚
Queena B. Front Desk La Quinta Suites 于 2024年05月20日 的回复
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We hope to see you soon at La Quinta by Wyndham Miami Cutler Bay!
10/10 超赞
Yvonne
与配偶出行
2024年05月19日
满意:清洁度
There was a big dog that was jumping out trying to bite guest and it even try to bite me
, it was in the room across the hall from me. That was terrible 😣
Yvonne
2024 年 5 月入住 2 晚
10/10 超赞
Tiffany
2024年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every time I come to this Location I’m greeted positively. All of my needs are met. Most importantly, it’s clean!! I’ll be heading down again in two weeks from Pensacola.
Tiffany
2024 年 5 月入住 2 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review. We are very glad we have been able to provide you with a pleasant and comfortable stay. We look forward to your next visit :)
4/10 很差
Gavin
2024年05月12日
不满意:住宿条件和设施
Large bugs in our room. Reported to reception on departure
Gavin
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review. We are very sorry for the pest issue in your room. We have pest control come by twice a month. But we have obviously made an oversight and will correct it. Thank you for bringing it to our attention.
6/10 一般
Joseph
2024年05月12日
Joseph
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review, we greatly appreciate it. We are sorry your stay was not pleasant. We hope you will give us another chance in the future, to provide a better experience.
8/10 还可以
Shaista
2024年05月7日
满意:清洁度、员工和服务、住宿条件和设施
Location is good near shopping mall
Shaista
2024 年 4 月入住 3 晚
Samantha 于 2024年05月8日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.
10/10 超赞
Rodobaldo
与家人出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very Nice
Rodobaldo
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月6日 的回复
Thank you for taking the time to leave us a review. We are so glad to see you had a pleasant stay with us :) We hope to see you again the next time you are in the Cutler Bay area.
10/10 超赞
bernard
2024年05月5日
满意:清洁度、员工和服务、住宿条件和设施
My grandmother had fallen during check-in out in the parking lot. The staff was amazing and immediately ran out to check on her. They were so kind without us knowing they ran back inside and checked their cameras to see how she fell. They immediately ran back outside and informed us that she hit her head very hard. it was so kind of them to care and take the time to do that to make sure my grandmother was taken care of appropriately. We are very grateful.
bernard
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
We are glad to be of service in anyway we can. We hope all is well with you and your grandmother. 3
6/10 一般
Marcus
2024年05月2日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Marcus
2024 年 4 月入住 2 晚
Front Desk 于 2024年05月6日 的回复
Thank you for taking the time to leave us a review. We greatly appreciate the feedback. We hope you will stay with us again the next time you are in the Cutler Bay area.
2/10 糟糕
Marina
与家人出行
2024年04月29日
不满意:住宿条件和设施,员工和服务
Ac unit smelled like urine once turned on. Noisy, dirty
Marina
2024 年 4 月入住 1 晚
Samantha 于 2024年04月29日 的回复
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your review with our maintenance staff to ensure improvements are made. Thank you very much for bringing your concerns to our attention. Please come back and visit us when you are in the area and give us another chance to "WOW' you.
10/10 超赞
humberto
与配偶出行, 商务旅客
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fgccr
humberto
2024 年 4 月入住 1 晚
Samantha 于 2024年04月29日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.
6/10 一般
Damaris
与家人及幼儿出行, 与家人出行
2024年04月28日
Good location and price
Damaris
2024 年 4 月入住 1 晚
Samantha 于 2024年04月29日 的回复
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. It is our goal to make sure all of our guests have an enjoyable stay. At La Quinta Inn & Suites Miami Cutler Bay, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.
4/10 很差
Tara
2024年04月25日
Tara
2024 年 4 月入住 1 晚
Front Desk 于 2024年05月17日 的回复
Thank you for taking the time to leave us a review. We are sorry you had an unpleasant stay with us. We will strive harder to provide a better experience for our guests going forward.
10/10 超赞
Omar
团体旅客
2024年04月23日
满意:住宿条件和设施,服务设施
A little older, but it was a short and comfortable stay!
Omar
2024 年 4 月入住 1 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.
6/10 一般
Donna
2024年04月21日
不满意:清洁度、员工和服务、住宿条件和设施
Donna
2024 年 4 月入住 1 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.
2/10 糟糕
Yenireé
与配偶出行
2024年04月21日
满意:员工和服务
不满意:清洁度
Las camas rechinan, las almohadas llenas de sangre, las alfombras húmedas y sucias, no gracias
Yenireé
2024 年 4 月入住 1 晚
Frontdesk 于 2024年04月26日 的回复
Thank you for taking the time to leave us a review. Your feedback is very important to us. We are sorry that the room was dirty. We have brought this to the attention of housekeeping and maintenance.
10/10 超赞
Galina
2024年04月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very pacefull
Galina
2024 年 4 月入住 1 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
Thank you very much for your comments regarding our staff at La Quinta Inn & Suites Miami Cutler Bay. We strive daily to ensure all of our guests are well taken care of. We hope to see you back real soon!
6/10 一般
tesfa
2024年04月19日
满意:员工和服务
不满意:住宿条件和设施,清洁度
tesfa
2024 年 4 月入住 5 晚
Queena B. Front Desk La Quinta Inn & Suites 于 2024年04月25日 的回复
I am glad to hear that you liked your stay with us at La Quinta Inns & Suites Miami Cutler Bay. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.
4/10 很差
Kenneth
2024年04月15日
不满意:住宿条件和设施,员工和服务
Very old property, weird smell in rooms and hall. Furniture in room is too old and looks bad. Bed was confortable.
Kenneth
2024 年 4 月入住 1 晚
JAIE 于 2024年04月15日 的回复
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
8/10 还可以
Brett
2024年04月13日
满意:员工和服务,清洁度
Brett
2024 年 4 月入住 2 晚
JAIE 于 2024年04月15日 的回复
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
4/10 很差
Michelle
2024年04月12日
不满意:住宿条件和设施,清洁度
The tub literally had a dirt ring around it. It was blood on the walls and bed.
Michelle
2024 年 3 月入住 4 晚
Samantha 于 2024年04月12日 的回复
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.
10/10 超赞
alexeis
2024年04月12日
满意:清洁度、员工和服务、住宿条件和设施
alexeis
2024 年 4 月入住 1 晚
JAIE 于 2024年04月15日 的回复
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
6/10 一般
Katherin
与家人出行, 商务旅客
2024年04月12日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
No me dieron acceso ala picina y eso que me salia en la reservación que si la tenía y no la tuve , por la mañana llamé por mi desayuno y no me lo dieron mal servicio en ese aspecto 😒
Katherin
2024 年 4 月入住 1 晚
Samantha 于 2024年04月12日 的回复
Thank you for sharing your feedback regarding your recent stay. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our staff to ensure improvements are made. Please accept our apology for not adequately stocking our breakfast bar. I know how frustrating that must have been. Since your visit we have re-evaluated our inventory levels to ensure guests arrive to a fully stocked breakfast bar.
10/10 超赞
Yunet,miami
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Yunet
2024 年 4 月入住 1 晚
Samantha 于 2024年04月12日 的回复
We are happy to hear that you enjoyed your stay with us at La Quinta by Wyndham. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami area you will stay with us again.
8/10 还可以
Ivy,Nokomis
2024年04月9日
满意:清洁度、员工和服务、住宿条件和设施
Clean but older hotel
Ivy
2024 年 4 月入住 1 晚
Samantha 于 2024年04月12日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.
10/10 超赞
Christena
与家人出行
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean property. Always greeted with a smile at the front desk! We stayed just for one night and they had a few availabilities and ask us which floor would we prefer. Which I thought was nice.
Christena
2024 年 4 月入住 1 晚
Fr 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are so happy to have been able to provide you with good service. We strive to give our guests the best experience possible. We are glad you enjoyed your stay :)We hope you will stay with us again!
10/10 超赞
Carmen D
2024年04月3日
满意:住宿条件和设施
Excellent
Carmen D
2024 年 3 月入住 1 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay! We hope you will stay with us again, the next time you are in Cutler Bay :)
8/10 还可以
Suman
与家人及幼儿出行, 与家人出行
2024年04月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place to stay. Clean and comfortable. The bed sheet was stained and they changed it on request. The carpet seemed dirty could have maintained better. only thing that we disliked was - We used to come back late and everyday there were workers/or may be outsider drinking and smoking weed. that was bit uncomfortable for a family. Nothing worrisome.
Suman
2024 年 3 月入住 3 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are glad you had an over all pleasant stay. We are sorry for the state of our carpets. We will be changing them out soon, along with other remodeling projects. Also we have security on property every night. If anyone is not guest they will not be allowed on property and security makes sure of this. We hope you will stay with us again the next time you are in Cutler Bay.
6/10 一般
Kim-Marie
与家人出行
2024年03月31日
不满意:服务设施
Breakfast could do with a little more children friendly snacks.
Overall my family and I had a great time.
Kim-Marie
2024 年 3 月入住 4 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are very glad to know you had a pleasant stay :) Thank you for your feedback. We will look into some more options for children.
6/10 一般
Erika
带宠物出行, 与配偶出行
2024年03月30日
满意:员工和服务
Musty smell in the room
Erika
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are sorry for the issues you had with your stay. We will share your comments with our housekeeping and maintenance staff, to make sure we can prevent this from happening again.
6/10 一般
YASEL
与家人及幼儿出行
2024年03月30日
不满意:清洁度
ANYONE WOULD SAY THAT YOU GET WHAT YOU PAY FOR BUT 150 A NIGHT IS NOT CHEAP AT ALL.
EVERYTHING IS OLD AND DIRTY, CARPETS, BATHROOM, WALLS. BREAKFAST WITH FEW OPTIONS.
YASEL
2024 年 3 月入住 1 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay. We strive to give our guests a comfortable stay at an affordable price. We are sorry we were not able to provide you with that.
6/10 一般
Veronica
与家人出行
2024年03月29日
满意:员工和服务,清洁度
The walls were paper thin and we could hear the people nect door talking well past 2am.
Veronica
2024 年 3 月入住 1 晚
Samantha 于 2024年03月30日 的回复
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
8/10 还可以
Angadpal Singh
与配偶出行
2024年03月27日
满意:清洁度、员工和服务、服务设施
Although renovated the property is average
Angadpal Singh
2024 年 3 月入住 2 晚
Front Desk 于 2024年04月5日 的回复
Thank you for taking the time to leave us a review. We are glad you had a pleasant stay. We apologize for our current appearance. We will be continuing our renovation project soon. We hope you will stay with us again in the future and have a chance to experience our fully remodeled hotel.
10/10 超赞
Natarsha
2024年03月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will be back
Natarsha
2024 年 3 月入住 1 晚
Samantha 于 2024年03月30日 的回复
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.
10/10 超赞
roy
2024年03月25日
roy
2024 年 3 月入住 1 晚
JAIE 于 2024年04月15日 的回复
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
8/10 还可以
Kim
2024年03月24日
满意:清洁度、员工和服务、住宿条件和设施
Kim
2024 年 3 月入住 4 晚
Front Desk 于 2024年03月30日 的回复
Thank you for taking the time to leave us a review. We are happy to see you had a pleasant stay. We hope you will stay with us in the future.
10/10 超赞
Christena
与家人出行
2024年03月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is clean, easy check in service and the free breakfast keeps us coming back.
Christena
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月30日 的回复
Thank you for taking the time to leave us a review. We are very glad to hear you had a pleasant stay :) We are so happy that we were able to provide a good service. We look forward to your next visit :)
6/10 一般
Uwe
与家人出行
2024年03月22日
不满意:住宿条件和设施,员工和服务
Sehr einfaches Frühstück, Hotel abgewohnt
Uwe
2024 年 3 月入住 5 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay with us. We had to pause our remodeling process last year. We will be restarting soon this year. We will be replacing our carpets and creating a larger breakfast area. We hope if you have the chance to visit the Miami area again that you will give us another chance.
10/10 超赞
Juliana
与家人及幼儿出行
2024年03月22日
不满意:住宿条件和设施,服务设施
A little unsafe ,police around the check in
Juliana
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are sorry you felt unsafe at our property. Rest assured we have security personal at night as a precaution. And there is always some at the front desk who can help if ever you feel unsafe. Thank you again for staying with us.
10/10 超赞
Jasmine
2024年03月18日
Jasmine
2024 年 3 月入住 5 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)
10/10 超赞
Farid
商务旅客
2024年03月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room
Farid
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)
10/10 超赞
Benjamin
商务旅客
2024年03月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Benjamin
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月30日 的回复
Thank you for taking the time to leave us a review. We are glad to see you had a pleasant stay! We hope you will stay with us again the next time you are in the Cutler Bay area.
2/10 糟糕
katherine margisela
2024年03月16日
katherine margisela
2024 年 3 月入住 3 晚
Samantha 于 2024年04月12日 的回复
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
8/10 还可以
douglas
2024年03月13日
满意:住宿条件和设施,员工和服务
douglas
2024 年 3 月入住 2 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review. We are glad that you had a pleasant stay with us. We hope you will stay with us again, the next time you are in the Cutler Bay area.
6/10 一般
Hilda Ana
2024年03月13日
Hilda Ana
2024 年 3 月入住 2 晚
Samantha 于 2024年04月12日 的回复
Thank you for taking the time to let us know how we are doing. Please come back and visit us when you are in the area and give us another chance to "WOW' you.
2/10 糟糕
Paola
2024年03月12日
不满意:清洁度、员工和服务、住宿条件和设施
Paola
2024 年 3 月入住 3 晚
Front Desk 于 2024年03月25日 的回复
Thank you for taking time to leave us a review. We are sorry that your stay was unpleasant. We will strive to provide better service and more comfortable stay going forward. We hope you will give us another chance.