中大西洋地区希尔顿酒店

"服务态度很差！！"

"Excellent "

"good"

"早機到。詢問能否提早入住時其中一位前台態度很差。 酒店那幾天有大型會議。非常擁擠。乘電梯要等10分鐘。 寄了快遞請酒店代收。包裹不知所終。員工也一直推卸責任。直到我退房那一天才找到但對我來說已經太晚了。"

"一切都很好，非常棒的体验."

" The hotel room was disappointing. The carpet was dirty and there was a strong smoke smell. The shower room had no proper barrier or shade, so water leaked all over the bathroom. This needs improvement."

"I can only say the location is ok. but the hotel 's facility is quite old, the door lock is not sensitive to the key card. And the bathroom hygiene situation is very bad, you can see the photos and judge by yourself. And sometime the neighbour might smoke, i call the reception few times and they said they can arrange the security to check, but waht i need is changing the room to real non smoking area, and they didn't follow up for this request. I think they have many things need to be revamped."

"the toilet and floor didn't clean. We booked four rooms and didn't sleep there , we booked another hotel instead of stay in Tropicana "