Amazing hotel, great view, comfortable room. Waited over 40 minutes to check in- issues with other guests and seemed like not enough staff working front desk. Went to check out and and heard the employee tell the person next to me “you didn’t use your 30 dollar food credit. Go use it and then check out.” I thought this was great service but the lady I had was quite different. As she was checking me out on the computer, I politely asked where in the hotel I could use the 30 dollar credit. She immediately looked at me and said “I just checked you out, you can’t use it now.” She then made a big sigh and said “I’ll open your account up and then come back.” She was extremely rude about this. When I came back after I thanked her for allowing me to do that and she didn’t say a word to me. Lol okay.
Zachary
於 2024 年 3 月住了 1 晚
8/10 不錯
GARY
家人同遊
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and friendly staff!
Only thing that lacked there are no ice machines.