Middletown Springs hotels from HK$686

"The room was clean and the staff was very helpful and friendly."

"We did not use these"

"Lake was beautiful. Room right on lake "

"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."

"Great staff and customer service. Welcoming "

"Staying here was an unexpected delight. It far exceeded my expectations. One of the owners (husband Brian and wife Gaby) were there at all times. Excellent breakfast and a charming bar area with ample selections to accommodate all tastes. It was my first stay and I was here for work, but I will definitely be returning with my wife."

"Everything was good. We enjoyed our stay."

"I have stayed here before but this time we got upgraded due to the lift being out of order and my hubby is disabled so we got a suite on floor 3 the entrance floor. It was stunning either way a massive jacuzzi bath in the bedroom and a great sized bathroom with large shower. Also had a kitchen and living room with views over Killington. Lovely hotel would recommend."

"Quick check in clean room good for a one night need easy breakfast options . Ice machine did not work. "