The staff are helpful and friendly.They suggest place we should visit .When we have any requests, they response quickly.The room is clean and big.They also provide coffee machine .It also contain kitchen that can cook for anytime .We will live here again when we visit Milan again.
We chose our apartment online on Expedia.com, for two nights. We were informed by Milan Royal Suites, when we were waiting to board our flight to Milan, that we were being upgraded as our booked Suite was unavailable. We were ok with this. However, the new suite was dirty, the bathroom drains smelled so badly. We complained and were consequently moved to a more satisfactory apartment. We had to pay for the uber which we hope will be refunded by Expedia. Unfortunately we were unable to stay in that apartment for the second night, it was booked. So we were moved again. Consequently, we did not have the use of that apartment during day. Staff were helpful, but to suggest we were upgraded on the original booking was a lie, and I hope Expedia will compensate us for the inconvenience and for the Uber charge of 17,55 Eur
Frances
於 2025 年 6 月住了 2 晚
6/10 一般
kathryn
家人同遊
2025 年 6 月 19 日
讚好:整潔度、設施服務和住宿狀況
I liked that the property was back from the street so was fairly quiet. The shower and the kitchen were nice, with a dishwasher and stove and refrigerator.
I didn’t like the service at all. The address on the email was different than the address we actually had to go to for our room. This meant we had to walk a few blocks with all of our luggage to the apartment. Also, they only communicated through WhatsApp which I don’t use too much, instead of communicating through email. If I asked for more coffee in the morning, I would get it at 10:00 at night. Very unreliable service.
kathryn
於 2025 年 6 月住了 4 晚
10/10 優異
Nadim (VEINNA)
親子同遊
2025 年 4 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing location! Quiet and very safe! Walkable to all attractions and shopping streets. Great choice of restaurants around. The suite is very spacious and spectacular loaded with everything you need to enjoy a great stay! Not to mention the beautiful balcony with the street view. Room service & customer service are amazing too. They are in constant communication with you to ensure your stay is comfortable. Would definately recommend booking with them!
Nadim
於 2025 年 4 月住了 3 晚
10/10 優異
Jose
2025 年 4 月 22 日
Jose
於 2025 年 4 月住了 2 晚
4/10 欠佳
Dorte
家人同遊
2025 年 4 月 17 日
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
👎
Lejligheden lå ikke som vist på kortet men 18 min derfra. Kortet viser bare hvor man skal hente nøglen.
Der er ingen tilhørende parkering, som der står.
Der var ikke varmt vand, da vi skulle bade.
Dorte
於 2025 年 4 月住了 1 晚
2/10 很差
Isabela
多人同遊
2025 年 4 月 10 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Cuidado con milan royal suites, te ponen una dirección y te hospedan en otro lugar. La dirección y suite que seleccionamos nada que ver con lo que nos dieron, parece hostal. No recomiendo nada y aparte ni siquiera se hacen responsables.
Isabela
於 2025 年 4 月住了 3 晚
8/10 不錯
Louise
商務旅客
2025 年 2 月 26 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Apartment great but checkin not good.
The apartment was very comfortable and well located however the checkin process was not good. No address was supplied prior to arrival, and the address on the map is incorrect. When we rang the number a non english speaker could not help, we waited and finally received another address. we walked there and again had to wait for someone to attend and let us in. I suggest a lockbox or similar would avoid this bad experience.
Louise
於 2025 年 2 月住了 3 晚
10/10 優異
IOANNIS
2025 年 2 月 12 日
讚好:整潔度、職員與服務和住宿狀況
IOANNIS
於 2025 年 2 月住了 3 晚
10/10 優異
Damany
2025 年 2 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing customer service and the location is very ideal. Close to shops, main toirist attractions, beautiful restaurants and local transportation
Damany
於 2025 年 2 月住了 3 晚
4/10 欠佳
Tim
2025 年 1 月 2 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Tim
於 2024 年 12 月住了 2 晚
6/10 一般
真實旅客
2024 年 12 月 16 日
讚好:整潔度、住宿狀況和客房舒適度
Notre séjour
真實旅客
於 2024 年 12 月住了 2 晚
10/10 優異
Dave
商務旅客
2024 年 11 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great city apartment
Very nice and clean apartment, centrally located to the Duomo
The company had to change the apartment at the last minute but all communications were clear and helpful and caused no issue.
Dave
於 2024 年 11 月住了 2 晚
10/10 優異
Olenka
商務旅客
2024 年 10 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Olenka
於 2024 年 10 月住了 6 晚
6/10 一般
Lorna
家人同遊
2024 年 10 月 23 日
讚好:整潔度、住宿狀況和客房舒適度
the host and hotels.com need to have proper coordination. the location of the unit is not as what was stated at hotels.com app. also, the check-in time was stated at 2:00pm and later i was informed that it was 3:00pm. we were at the given address by hotels.com at 3pm but were able to check-in at 4:00 pm coz we had to walk to the real address of the property.
the unit was clean and comfortable.
Lorna
於 2024 年 10 月住了 1 晚
8/10 不錯
Claire
2024 年 10 月 19 日
Claire
於 2024 年 10 月住了 3 晚
10/10 優異
Lena
家人同遊
2024 年 9 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lena
於 2024 年 9 月住了 3 晚
10/10 優異
saleh
家人同遊
2024 年 9 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
saleh
於 2024 年 9 月住了 4 晚
10/10 優異
Glenn
伴侶同遊
2024 年 9 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Great apartment close to everything. Good staff interactions. Clean, well maintained. Internet a little spotty sometimes but they responded to situation.
Glenn
於 2024 年 9 月住了 8 晚
10/10 優異
Marc
家人同遊
2024 年 9 月 14 日
讚好:設施服務和住宿狀況
Confusion with address of actual unit. Unit on hotels.com website is not necessarily the one you stay at.given address to store luggage. Yet not where you stay. By chance, manager in building when we went to check in. 5 min walk to unit. All worked out, but a bit stressful. Unit did have some ants on ground floor
Marc
於 2024 年 9 月住了 3 晚
4/10 欠佳
Anthony (GAITHERSBURG)
家人同遊
2024 年 8 月 18 日
讚好:設施服務
不滿:整潔度和住宿狀況
The suite did not look like the pictures and the air conditioning was not able to keep up in summer. The staff came several times to try and fix the A/C but no real change. We checked out early as it was just to unbearable at night.
Anthony
於 2024 年 7 月住了 3 晚
6/10 一般
Michael
2024 年 7 月 31 日
不滿:職員與服務
Room was hot on arrival, then air conditioner could not keep up with the heat