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柏林恩可爾套房酒店的評價

2.5 out of 5
柏林恩可爾套房酒店
4365 Ohio 39, Millersburg, OH

評價

9.6

完美

10 分評分，優異；677 則評價中有 523 則" "
8 分評分，不錯；677 則評價中有 117 則" "
6 分評分，一般；677 則評價中有 27 則" "
4 分評分，欠佳；677 則評價中有 8 則" "
2 分評分，很差；677 則評價中有 2 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Scott

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a great get-away and very nice. Breakfast food was cold.---disappointing
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月1日的回應
Thank-you for taking the time to leave us this feedback! We're sorry about the breakfast being cold. We'll follow-up with our breakfast team. Have a great day!

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月4日的回應
Thank-you for taking the time to leave us this feedback.

10/10 優異

Donald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleaniness and comfort
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月19日的回應
We appreciate you sending us this feedback. We hope you have a great day!

6/10 一般

Tim

家人同遊
Beds are firm. Walls are thin, we could hear our neighbors all night.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月19日的回應
We appreciate you sending us this feedback. We hope you have a great day!

10/10 優異

kevin

讚好：住宿狀況
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月19日的回應
We appreciate you sending us this feedback. We hope you have a great day!

10/10 優異

Anna

Nice hotel especially for the price
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月14日的回應
We're so glad you enjoyed your stay!

10/10 優異

debbie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月30日的回應
Thank-you for your positive review. We appreciate you!

10/10 優異

Jeffrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is nearly new, clean and well designed hotel.
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月19日的回應
We're so happy you enjoyed your stay!

10/10 優異

Richard

家人同遊
讚好：設施服務
Great place to stay with a good hot breakfast.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月9日的回應
We're so happy you enjoyed your stay!

10/10 優異

KIRK

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月9日的回應
We appreciate you taking the time to leave us this review!

10/10 優異

Carolyn

家人同遊
讚好：整潔度和職員與服務
Nice and convenient to the Amish Theater
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月1日的回應
Hi Carolyn! Thank-you for taking the time to leave us this review!

8/10 不錯

Amy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always stay here
We always stay at the Berlin Encore when we go to Amish country for a getaway. It's very clean and well kept. Staff is very friendly.
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月1日的回應
We're so glad you had a great time at the Encore!

10/10 優異

Matthew

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was amazing and hotel was very clean. Staff were friendly and helpful.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月27日的回應
Thank-you for sharing your feedback!

10/10 優異

Nicole

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月27日的回應
Thank-you for sharing your feedback!

10/10 優異

Linda

伴侶同遊
Really liked express check in
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月22日的回應
We're so glad you had a great stay. Thank-you for taking the time to leave us this review!

10/10 優異

Mike

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Manager 於 2023年12月22日的回應
Thank-you for taking the time to leave us this review!

10/10 優異

Tamara

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月20日的回應
We appreciate you taking the time to leave us this review! We hope you have a great day!

10/10 優異

Lucinda

於 2023 年 11 月住了 2 晚
Manager 於 2023年12月4日的回應
We appreciate you taking the time to leave us this 5-Star Review!

8/10 不錯

Annette

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Manager 於 2023年11月3日的回應
Thank-you for taking the time to leave us this review! We appreciate your feedback.

10/10 優異

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenience to the Amish theater
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月31日的回應
We're glad you enjoyed our connection to the Theater!

10/10 優異

Sharon

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The room was great.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月26日的回應
We're so happy you enjoyed your room. Have a great day!

10/10 優異

robert

讚好：住宿狀況
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月27日的回應
Thank-you for leaving us this 5-Star Review. We are very happy you enjoyed your stay with us!

10/10 優異

Tracy

多人同遊
讚好：設施服務
The Encore was such a beautiful place. It is close to many shops. Check in was easy as was check out. I would highly recommend it to anyone.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月24日的回應
Hi Tracy! We're so happy you had a great time. Thank-you for taking the time to leave us this review!

10/10 優異

james

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was excellent. Food, front desk service, and cleanliness. Will stay there again.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月20日的回應
We're so happy you had a great time. We look forward to hosting you again!

6/10 一般

Sharon

不滿：整潔度和住宿狀況
not very clean. very dusty and soap from last guest left on shower floor. For the price, we would have expected top notch. No better than a standard hotel under 90.00
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月20日的回應
Hi Sharon! I'm sorry your accommodations were not dusted well and you found extra soap in your room. We appreciate you taking the time to send us this feedback and will communicate it to our housekeeping team to improve our services. We hope you have a great day.

10/10 優異

Amanda

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月19日的回應
Thank-you for taking the time to leave us this review. We appreciate it greatly!

6/10 一般

Carmel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Mattress was horrible, there was no hot water at the sink, and the cleaning staff did not run vacuum during our stay.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月11日的回應
Hi Carmel! We appreciate you taking the time to leave us this review. I'm sorry you mattress was uncomfortable and the cleaning staff didn't run vacuum during your stay. If you visit us again, please let us know at the front desk and we would be happy to provide this service for you. I'm sorry we didn't meet your expectations about this. Also, the sinks in our ADA rooms have a scald protector on them which lowers the water temperature. We are able to adjust this setting for you if you would like. We thank you for giving us the opportunity to improve and look forward to hosting you again.

10/10 優異

Stephen

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月30日的回應
We're glad you enjoyed your stay!

10/10 優異

Tricia (Salisbury)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was there for a wedding, and really like the way they had the hotel laid out so that event space is relegated to one side, so that no rooms are affected by event noise. it seemed like a great space for weddings and large events, while the hotel itself had a very nice breakfast, a nice pool, and clean and spacious rooms.
於 2023 年 9 月住了 3 晚
Manager 於 2023年10月4日的回應
We're so happy you had a great experience at the Encore! We look forward to hosting you again soon.

8/10 不錯

Christy

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月2日的回應
We appreciate you taking the time to leave us this review. We hope you have a great day!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
All was wonderful. Everyone working there were very helpful and courteous. Room was fine. Received what I requested. Definitely coming back.
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月2日的回應
We're glad you had a good experience with us. We look forward to hosting you again!

10/10 優異

Larry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only place to stay for shows.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月27日的回應
Hi Larry! We're glad you enjoyed your stay and the shows at the Amish Country Theater!

10/10 優異

LaToya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful customer service and friendly environment
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月27日的回應
Hi LaToya! Thank-you for taking the time to leave us this review!

10/10 優異

Sally

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月25日的回應
We're so happy you had a great Encore experience!

10/10 優異

Vicki

讚好：整潔度、職員與服務和住宿狀況
Great hotel that was close to shopping. It was clean and walking distance to several shops. Staff was very friendly!
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月17日的回應
Thank-you for taking the time to leave us this kind review. We hope you have a great day!

4/10 欠佳

Melissa

讚好：住宿狀況
不滿：整潔度
Better hotels in the area
Both front desk attendants weren’t the friendliest. We requested a late check out and were offered a 15 minute extension. The shower had built up soap scum around the edges and the room had a urine odor. Air conditioner made a horrible rattle all night.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月11日的回應
Hi Melissa! I'm sorry to hear about your experience. We will look into the issues with the room you stayed in and make the necessary improvements. I apologize we didn't meet your expectations and we appreciate your willingness stay with us.

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
Very nice surroundings great shopping near by good food at breakfast
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月8日的回應
We're so glad you enjoyed the surrounding area and our breakfast. We hope you have a great day!

10/10 優異

CYNTHIA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月7日的回應
Hi Cynthia! Thank-you for taking the time to leave us this review. We're glad you enjoyed our breakfast.

10/10 優異

Melinda (Mansfield)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Close to many attractions.
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月5日的回應
We greatly appreciate your 5 Star response!

10/10 優異

Mick

於 2023 年 9 月住了 1 晚
Manager 於 2023年9月5日的回應
Thank-you for taking the time to leave us this review!

10/10 優異

Lance

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Manager 於 2023年8月28日的回應
We greatly appreciate you taking the time to leave us this 10/10 review!

10/10 優異

Alannah

於 2023 年 8 月住了 1 晚
Manager 於 2023年9月17日的回應
We appreciate your 5 Star review.

10/10 優異

Jeri

於 2023 年 8 月住了 1 晚
Manager 於 2023年9月17日的回應
Thank-you for letting us know you had a great Encore experience!

10/10 優異

Steve

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月21日的回應
We appreciate you leaving us this review. We're so happy you had a great time at the Berlin Encore!

10/10 優異

Savannah

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Berlin Encore is our favorite place to stay when we visit the Amish Country! We’ve stayed at other properties and it’s just something about this one. They’re friendly, it’s safe and just overall comfortable! One of the only places I actually feel comfortable staying at with my family.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月16日的回應
Your five-star review made our day! We appreciate your kind words and your support.

10/10 優異

Aaron

讚好：整潔度、職員與服務、設施服務和住宿狀況
2nd stay here! Very clean and great breakfast
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月15日的回應
We're delighted to hear that you had an exceptional experience! Thank you for the five-star review!

10/10 優異

Mike

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月4日的回應
We're so happy you found the Encore very clean. We hope you have a great day!

10/10 優異

Hubert

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月31日的回應
We're glad you had a great time!

6/10 一般

Nancy

伴侶同遊
讚好：整潔度和職員與服務
Beds were terrible. Good breakfast.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月24日的回應
Hi Nancy! Thank-you for leaving us this feedback. We hope you have a great day.

10/10 優異

Beverly

於 2023 年 7 月住了 2 晚
Manager 於 2023年8月15日的回應
We're honored to receive your five-star rating! It motivates us to continue delivering top-notch service.