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“The room was very clean and nice. The only we had was no hot water for the shower. Very cold showers.”

“I was disappointed there was no coffee maker in the room. The balcony was dirty and screen was very dirty with cob webs and bugs.”

“Very disappointing experience from the moment we arrived. The self-check-in kiosks were not working for me and several other guests, which created a long line. To make matters worse, there was only one employee handling check-ins, so it took an unreasonably long time just to get our room. Unfortunately, things did not improve after check-in. The room had a noticeable bad odor, and when we checked the bunk beds, there were old chips and debris underneath the mattress that looked like they had……

“Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy.”

“公共空間的空氣品質不好，臭臭的！”

“We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In……

“The Staff were very nice and helpful. The room and hotel were both very clean. The kitchen was under renovation and was closed, so no breakfast was offered. The ice machine didn’t work on the floor I was on. The room had a nice working coffee pot and refrigerator though.”

“Did not hit breakfast this time around due to having a food pass with Cedar Point. But I have had it before and it is worth the price! Clean rooms and amazing staff ALWAYS! The hot tub is one of my favorite features for sure :) Note that they do have Starbucks coffee in their little store and that the pool/hot tub doesn’t close till 10 pm :) Also make sure to check out the back of the hotel for the fire pit and the stream :)”

“This was an excellent experience. My only issue was a brief elevator outage. Otherwise, my stay was exceptional.”

“Great stay as usual! Love the pool and hot tub!”

“The staff was very helpful, there is a free trolley that takes you about the city and stops right outside, fountain square had something going on both nights we were there, and the reds stadium was just a few minutes walk away.”

“附近有商店，步行很方便”

“非常好，住宿很愉快”

“Dirty and old. Never again.”