俄亥俄酒店，俄亥俄平住宿優惠推介

「We stay there because of the water park. Wish they put soap in the bathroom. Overall a good experience」

「Amazing place for a family with kids. The Tomo Hibachi is incredible. We spent the entire day on the beach and it was a blast.」

「公共空間的空氣品質不好，臭臭的！」

「Everything is not good at all」

「Would be more geared for families with younger children. Probably older teenagers might be bored here. Was expecting more of a lazy river than they actually had.」

「It was great」

「Great outdoor pool」

「The hotel itself was nice and well maintained, but unfortunately our experience was affected by the customer service. The front desk welcome was not very warm or professional. The staff member who checked us in came across as unfriendly and somewhat rude, which did not make us feel welcomed or comfortable upon arrival. Another concern was the noise outside the front lobby. Around 10:30 p.m., there were several people gathered outside playing loud music through a large speaker. This created an...

「Excellent breakfast. Friendly staff and beautiful room!」

「We arrived and our bedding and towels were stained. Literal feces on the wall in the bathroom. It seemed like maybe all the horizontal surfaces were wiped down but that was about it. We were moved to another room and that room was FILLED with mold everywhere. Went back to the other room. Took the seemingly cleaner bedding our new room and it had bed bug blood stains. Also mold on all the outdoor AC units. The breakfast was also very unappetizing. The pools were the only good thing about this...

「The rooms were clean and I enjoyed the pool」

「Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management.」

「Disappointed as it said resort, but the rooms weren’t clean the elevators didn’t work. The pool was dirty. The towels didn’t match. The room was fine but the shampoo dispenser in the bathroom was busted. I would not recommend.」

「非常好，住宿很愉快」

「We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In...

「有大楼内部的房间也有外面的房间，外面的房间类似汽车旅馆，感觉私密性不是很好」