「Nice clean room. Helpful and cheerful staff. Unfortunately, the H-VAC system was having a hard time keeping up with the humid weather and our bedding felt uncomfortably clammy.」
「We stayed here for 8 days.
The hotel staff, restaurant food and spacious lobby, room space, comfortable pillows and beds... were all great. Very close to Oberlin College, great location!!」
「There was a bad storm when I was checking in! So the lights went out I paid for a King size suite with a pull out couch in my room! The room I received was a double bed room with a desk in it. I went & told Melanie at the front desk who was very nice & helpful she apologized & corrected my room once the power came back on! Of course the pool was closed my entire stay due to the storm & my son was very upset because of that!」
「This hotel was nothing like the pictures and descriptions on the website. There were piles of garbage on the “roof deck” including overturned tables with wet tablecloths on them and full garbage bags sitting in puddles. The hotel smelled like mildew. There was pipe and drape up in multiple common areas. The pool was technically open, but the key pad was hanging off the wall, there was garbage in and around the pool and the pool water was cloudy. It was truly awful.」
「stayed for two nights with my family and the kids loved the pool! the complimentary cookies were delicious as well! every person we spoke to at the front desk was very kind and helpful!」
「Courteous staff at the desk.
Middle of the night, awoke to someone pounding on my door. It took way too long to check the security tapes (to find that the person had driven away.)
Musty, moldy smell in the room -- either the AC or the bed linens, hard to tell.
Took 10 minutes for the shower to become lukewarm and that's all the hot water there was. Unacceptable.」