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貝斯特韋斯特沃喀莎酒店的評價

2.5 out of 5
貝斯特韋斯特沃喀莎酒店
2840 N Grandview Boulevard, Pewaukee, WI

評價

8.0

很好

10 分評分，優異；1004 則評價中有 379 則" "
8 分評分，不錯；1004 則評價中有 362 則" "
6 分評分，一般；1004 則評價中有 131 則" "
4 分評分，欠佳；1004 則評價中有 78 則" "
2 分評分，很差；1004 則評價中有 54 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

7.4/10 

環保程度

評價

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
Horrible service!
早餐很差, 浴室有異味, 隔音很糟糕, 服務也很糟糕. 要個invoice竟然藉口不給.
於 2019 年 6 月住了 2 晚
Kellie 於 2019年7月1日的回應
You didn't get an invoice because you had a prepaid reservation. You can find your receipt by looking up your records from when you booked. All the info you need should be right there. Did you mention any of your other issues while you were here so we could have addressed them for you?

6/10 一般

Miranda

家人同遊, 親子同遊, 寵物同遊
不滿：整潔度、職員與服務和住宿狀況
Definitely can tell they are under staffed. We got there at 4pm check in starts at 3pm, we couldn't get the key to our room until almost 5pm as it wasn't cleaned. Barely looked like they swapped the bedding. Pool was ice cold and very crowded. Breakfast was lacking and guests were trying to restock the items themselves until front desk guy finally came out. Parking lot is extremely small with limited spots. You can hear everyone in the rooms next to you.
於 2024 年 5 月住了 1 晚

10/10 優異

Beth

家人同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務和設施服務
Great breakfast in the morning, very friendly staff, room was attended to daily, convenient location, maybe just needs some updates.
於 2024 年 5 月住了 2 晚

2/10 很差

Brittany

親子同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Rude and ignorant will not be going back
於 2024 年 5 月住了 1 晚
Khia 於 2024年5月23日的回應
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 優異

Dorothy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Using the bathtub to shower.... All was fine; until - as I stepped out of the tub, the tub bottom is much higher than the stepping out of the tub on to the floor, underestimating the step to the floor, unaware of the distance to the floor - I lost my balance, and nearly fell down. The distance is a bit much, and was dangerous for me. thank goodness that I caught my balance, and did not fall to the floor. An un-foreseeable occurrence. This might hold true, in all of your bathrooms, but hope everyone stays safe....
於 2024 年 5 月住了 1 晚

2/10 很差

Brittany

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Brittany

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved my stay it was very nice
於 2024 年 5 月住了 1 晚

8/10 不錯

Samantha

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
For the price, it's a good place to stay. I was checked in quickly and there were families everywhere, yet the staff was patient and managed well. Your staff should get a raise.
於 2024 年 5 月住了 1 晚

8/10 不錯

Donald

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Great location and nice rooms. Friendly staff would make it a home run! (In town to see the Yankees and the Brewers)
於 2024 年 4 月住了 4 晚

8/10 不錯

Mark

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

2/10 很差

Alicia (Dodgeville)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The hotel was dirty, and noisy. You have to get up at 5:30am if you want anything to eat for breakfast. The parking lot is too small, other people are confused about how to get in and out of the parking lot.
於 2024 年 4 月住了 1 晚

8/10 不錯

Barbara (Henderson)

讚好：整潔度、職員與服務和住宿狀況
Nice enough place to stay. Breakfast was good, bed was comfortable. Was well hidden in the parking lot of a strip mall area, I had a hard time finding it at night as there is no sign on the back side of the building which is where you enter. Weird set up. GPS says I’m there but you couldn’t see it!
於 2024 年 4 月住了 3 晚

4/10 欠佳

Michael

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度
It would be a one star but the front desk staff was extremely helpful. The room wasn’t ready for an early check in like requested, ended up being able to get into the room 2 hours after check in and only because a guest canceled at the last min, sitting around in the lobby for hours waiting for the room to be ready was not fun.
於 2024 年 4 月住了 1 晚

2/10 很差

Scott

不滿：職員與服務
Room wasn't ready till 4:30
於 2024 年 4 月住了 1 晚

2/10 很差

Allyson

於 2024 年 3 月住了 1 晚

10/10 優異

Rosemary (Frederic)

家人同遊, 親子同遊
讚好：整潔度和職員與服務
Comfortable beds, price was reasonable, needs to have better hot food choices. Workable hot tub wish pool was a heated pool got pretty cold for the kids
於 2024 年 3 月住了 3 晚

10/10 優異

Sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a very clean hotel
於 2024 年 3 月住了 3 晚

6/10 一般

Trinette

親子同遊
讚好：職員與服務
The accommodations were okay. Needs updating and a little more upkeep on the pool and whirlpool
於 2024 年 3 月住了 1 晚

2/10 很差

Sandy

伴侶同遊, 寵物同遊
讚好：住宿狀況
It was very. clean staff don't know did not stay no pets.
於 2024 年 3 月住了 4 晚

6/10 一般

CherLue

讚好：整潔度
不滿：住宿狀況
Shower water flooding
於 2024 年 3 月住了 1 晚

8/10 不錯

william

伴侶同遊
讚好：職員與服務和設施服務
Very convenient for visiting family. Lobby was clean as well as the dining area. Mattress too soft. Bathroom was clean but needs new shower nozzle. The triple plug caddy did not work. Just little things.
於 2024 年 3 月住了 1 晚

4/10 欠佳

efrain

商務旅客
不滿：整潔度
My bathroom was dirty around the toilet and under the sink. Wasn't happy with that and changed my hotel the next day.
於 2024 年 3 月住了 6 晚

10/10 優異

Jasmine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me and My Husband had stayed here couple times and everything about this hotel is perfect!! Every staff there is friendly and welcoming. Definitely loved the hot tub!!! Although I had heard bad reviews about this place and I think it’s false news!! Thanks best western for an amazing experience!!! I would definitely come back!!
於 2024 年 2 月住了 3 晚

8/10 不錯

Dzevit

Good
於 2024 年 2 月住了 1 晚

6/10 一般

Mary

家人同遊
不滿：整潔度
Bathroom floor was sticky. Found a pill on the bed and some paper.
於 2024 年 3 月住了 1 晚

10/10 優異

Namazii

於 2024 年 2 月住了 1 晚

10/10 優異

Shannon

讚好：整潔度、職員與服務和住宿狀況
Very nice place
於 2024 年 2 月住了 1 晚

8/10 不錯

Kim

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
No access from street, had to enter through side street. Also, signs for getting to front for registration was confusing at first.
於 2024 年 2 月住了 2 晚

6/10 一般

Cathleen (Yorkville)

多人同遊
讚好：職員與服務
Comfortable beds. Rooms are a bit dated despite the appearance of trying to update. Shower head was terrible. And the bathroom walls around the shower surround looked like there had been some water damage that was poorly repaired.
於 2024 年 2 月住了 1 晚

10/10 優異

Alvin

不滿：住宿狀況
Older, needs updating.
Check in was good. Attendant was friendly. Elevator is very slow so we used the stairs. Very strong air freshener smell covers up the bad odors. It is an older facility. Our room was clean but some others in our group got a dirty room and had to change rooms. Every time we came over to the bed we hit our toes on the metal base to get a "bang". Breakfast was terrible. The biscuits and bread were dry. The potatoes looked like a gooey mess so didn't eat any. We just dropped the key on checkout.
於 2024 年 2 月住了 1 晚

8/10 不錯

Joanina

於 2024 年 2 月住了 1 晚

10/10 優異

Gary (Neillsville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hottub, good breakfast
於 2024 年 2 月住了 1 晚

8/10 不錯

John

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had no problems
於 2024 年 2 月住了 2 晚

6/10 一般

Heidi

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Exercise equipment not working, refrigerator quit working and breakfast was cold.
於 2024 年 2 月住了 2 晚

10/10 優異

Tammy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
WI Resident
Hotel is very old and very smelly. People drinking, smoking pot and blasting loud music in the pool area.
於 2024 年 1 月住了 1 晚

10/10 優異

Michael

於 2024 年 1 月住了 1 晚

10/10 優異

West

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The parking lot is a bit small and when tryckers stay they park their rigs over ten of the limited spots. The rooms are clean and the service is good. They are a great option in an otherwise expensive city.
於 2024 年 1 月住了 3 晚

10/10 優異

Sylwia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay, the jacuzzi room is the best and will be returning .. breakfast was also very nice as well as the pool/spa and amenities included
於 2024 年 1 月住了 2 晚

2/10 很差

Shari

親子同遊
不滿：整潔度、設施服務和住宿狀況
The toilet in the room was loud the seat barely on the toilet, the pool area was packed. The ceiling in the room looked as if it was going to fall in any minute the elevator here moves so slow. The homeless man that kept roaming around the building tried to steal my daughter's phone. barely any towels then people kept knocking on my door. I just don't believe we would go back here but I guess for the cheap prices I shouldn't expected this to be too much of a good experience.
於 2024 年 1 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Debra

家人同遊
讚好：職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Darcey

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

6/10 一般

Allan

家人同遊
讚好：整潔度和住宿狀況
Internet was horrible. Almost 3 days no internet The AC in the room didnt hardly work so was not a good experience. Was told as soon as i checked out i would get my deposit back and nope have to wait 7-10 days. Not happy
於 2023 年 12 月住了 6 晚

8/10 不錯

Phillip

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fun Night Out
Convient and comfortable.
於 2023 年 12 月住了 1 晚

8/10 不錯

Mark

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenience to dining options
於 2023 年 12 月住了 1 晚

10/10 優異

Patrick

寵物同遊
Great location and friendly staff.
於 2023 年 12 月住了 5 晚

8/10 不錯

Maria

於 2023 年 12 月住了 2 晚

8/10 不錯

Lee

伴侶同遊
讚好：職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Chip

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚