The lighted sign for the hotel is only half working so it was confusing on the dark and foggy night to find. I was promised a room with a bathtub and sitting area and was given one with a shower and no sitting area. I was able to switch rooms. The check-in clerk pointed out the directions to the workout room and the pool. The next morning I walked by the pool and there was a sign that said it was closed. I went to the front desk and asked when it would be open and was told they did not know when it would be open. Breakfast was pretty basic. I chose the hotel because of its location and the pool. I decided to switch to another hotel and I checked out at 10:00 AM. I was charged more than Expedia promised for the rooms and I was charged two times. I had to call to get a credit but I was still overcharged. I called the hotel and they said I owed $190 per night instead of the original rate of $130 per night. I complained that I checked out because the pool was closed and the clerk said it was not closed. When I challenged the clerk that the pool was not open she hung up on me. I will never stay at this or any other Hampton Inn Hotel.
Benny
於 2023 年 12 月住了 3 晚
8/10 不錯
Gail
家人同遊
2023年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Didn’t like fact that we did not have housekeeping service. Had to empty our wastebaskets several times and ask for more toilet paper. Also bought our own Kleenex.
Gail
於 2023 年 11 月住了 7 晚
6/10 一般
Steve
2023年11月24日
不滿:住宿狀況
Nothing unique, just another night stay in a motel.
Steve
於 2023 年 11 月住了 1 晚
10/10 優異
Carlos
家人同遊
2023年11月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was very good at the hotel, the staff was very friendly and attentive.
Carlos
於 2023 年 11 月住了 2 晚
8/10 不錯
Harry (Redondo Beach)
2023年11月9日
讚好:整潔度
不滿:職員與服務
Staff had too many responsibilities. Had to take care of breakfast buffet and front desk at the same time.