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"Close to Atami Station, so easy to access trains, busses, taxis and shopping. Not as many amenities as a more expensive hotel, but they supply everything you need and there’s a Family Mart one block away. The staff are lovely and helpful. Everything was clean and comfortable. Free breakfast is small by North American standards, but I enjoyed it very much. This is a great, affordable Japanese hotel in a small onsen town. It was better than I expected at this price point. Two thumbs up! PS Don’t skip the Atami pudding in town, it’s worth waiting in line."

"Spa doesn’t allow me to go in because of tattoo "

"Absolutely AMAZING. Every staff member was wonderful-so kind and eager to help. The rooms are spacious and meticulous. Having the private onsen was worth every penny. The breakfast was plentiful with a nice mix of western options as well as Japanese. Mt. Full beautifully cooperated as well. This is a very special place!"

"Amazing food, beautiful and well kept rooms, and we loved the private balcony baths."

"Very traditional experience. High quality food. Nice onsen."

"I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure. "

"Beautiful facility and grounds, traditional interior design and outdoor onsen make for a very special setting."

"Staff was not considerate"

"Room was gorgeous with the open air bath on a balcony overlooking Mount Fuji. The staff was extremely hospitable and professional. "