Checking in took FOREVER. Not sure if it was a staffing issue or what but we seriously waited 30 minutes in line to check in. Rooms were fine for the price. Breakfast was your typical mediocre hotel breakfast. The pool was great. Especially the little kid part. Our toddler had a blast playing in that part. I’d definitely stay again just to take my little kids to that pool.
Sheila
於 2024 年 3 月住了 1 晚
2/10 很差
Chelsea
家人同遊, 親子同遊
2024年3月14日
不滿:整潔度、職員與服務和住宿狀況
Not only was I not informed when checking in that I would be charged a $200 but that both the deposit and the 3 night stay amount would be charged immediately. The lack of service is also a huge blow, we tried calling the front desk for over 30 minutes to get more towels and a plunger for our toliet. The front desk personnel had taken the phone off the hook so they wouldn’t have to answer any calls coming in and when my husband stated that he was trying to get ahold of them no apologies or explanation was provided. The free breakfast was ok, but the last day of our stay as we were getting in line a mouse ran up the leg of the buffet table and back into the cupboard. We lost our appetite and left. I’ve stayed at a lot of hotels and this is probably one of the worst experiences I’ve ever had. I don’t think I will ever come back to this hotel.
Chelsea
於 2024 年 3 月住了 3 晚
2/10 很差
Patricia
2024年3月14日
We arrived to check in, only to be told they didn’t have rooms available!
Patricia
於 2024 年 3 月住了 1 晚
10/10 優異
Barry
2024年3月14日
讚好:整潔度、職員與服務和住宿狀況
Barry
於 2024 年 3 月住了 1 晚
10/10 優異
Yesica
家人同遊
2024年3月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked that the shuttle would take me to the mall of America whenever I liked.
Yesica
於 2024 年 3 月住了 3 晚
8/10 不錯
Josie
親子同遊
2024年3月13日
讚好:職員與服務和住宿狀況
Family friendly space, walking distance to MOA via skylight and a bus available as well. Our bus driver was so nice and friendly! My son really enjoyed talking to her. Pool was fun! Breakfast ok, nothing special but not bad! Room was pretty clean but found past guest shirt under sink,
Josie
於 2024 年 3 月住了 2 晚
2/10 很差
Kevin
伴侶同遊
2024年3月13日
They checked me into my room at 4:45 pm and the room was not cleaned. No sheets on beds, no towels and there was garbage all over the floor.