Everyone was very helpful checking in and they helped make the stay memorable for my boyfriend’s birthday! Thanks so much to them!!
Savanna
於 2024 年 5 月住了 1 晚
6/10 一般
Silvano (Decorah)
伴侶同遊
2024年5月15日
不滿:職員與服務和設施服務
The property itself is fine. Things inside the room are getting a little beat up. I wouldn't necessarily rank it as "luxury".
I booked my 1 King Bed Superior Room a week in advance. At check in the guy at the desk said I was booked for a queen bed. I told him I booked a King. He said he would "upgrade" me to a double queen room! I then got out my confirmation and showed him I specifically booked a king. He said he'd "see what's available". After we said we'd just cancel he then found me a king...that I had booked! Im not sure what they were trying to do but I'll definitely be booking elsewhere for future downtown stays.
Silvano
於 2024 年 5 月住了 1 晚
6/10 一般
Jazmin
伴侶同遊
2024年4月29日
讚好:職員與服務
Everything was wonderful at the hotel ivy, but the beds were extremely uncomfortable and hard. If they get better more comfortable mattresses I would consider staying at the hotel again in the future….
Jazmin
於 2024 年 4 月住了 1 晚
10/10 優異
martha
2024年4月23日
讚好:整潔度、職員與服務和住宿狀況
loving
martha
於 2024 年 2 月住了 1 晚
8/10 不錯
George (Boston)
2024年3月9日
讚好:整潔度和職員與服務
All was good, but there was no coffee or coffee maker in the room. I would get out dizzy every day.
George
於 2024 年 3 月住了 7 晚
10/10 優異
Nicholas
2024年3月3日
讚好:整潔度、職員與服務和住宿狀況
Nicholas
於 2024 年 3 月住了 1 晚
10/10 優異
Dennis
2024年2月24日
讚好:整潔度、職員與服務和住宿狀況
Nice
Dennis
於 2024 年 2 月住了 1 晚
8/10 不錯
Lydia
2024年2月10日
讚好:整潔度
For rating and price, I expected more from the property. There wasn’t a great seating area in the lobby. We had spa appointments and was very disappointed in the cleanliness of that area and my massage.
Lydia
於 2024 年 2 月住了 2 晚
8/10 不錯
Johnathon
2024年2月10日
讚好:整潔度、職員與服務和住宿狀況
I was quite disappointed that there isn’t a better deal for those who just want to use the spa ammenities. You have to book a full price spa service to use the spa amenities. Not even a discount for guests?
GFCI was broken in the bathroom. Be sure if you use valet, call like 15 min before (wait time was February on a Thursday imagine peak season). That’s if there is no one else is ahead of you
I wouldn’t have booked my stay knowing we can’t use the spa with out paying an extra min $100 each even just for an hour. There are other hotels that have these type of amenities included.