「I stayed at this hotel for one night. I asked Gemini, and it suggested I take a rest in Tehachapi while traveling from Yosemite National Park to Las Vegas due to safety concerns. I had two hotel choices then, and this one was more expensive and rated higher than the other. The bathroom of this hotel is spacious, but the checkout time is unclear. It shows at noon, but it doesn't tell the time. I felt nervous and uncomfortable when I checked out. Could you clearly write the checkout time on the...
「Expedia failed to reserve a room for me. When I arrived at the Holiday Inn the staff helped me find a room at another hotel. Expedia failed to notify me that I did not have a room. I have a reservation, but no room to stay in. The whole point when you make a reservation is to hold a room so it is available for me to stay in. Otherwise, why would I make a rather reservation if you’re not going to honor my reservation to stay at the hotel?」