“Everything was unique about Rinoterra. Starting with the Rinocerous figures found around the property and story that named the place. Staff was fantastic, we were treated so well that we felt we were the only guests at Rinoterra. Breakfast was superb. We only had dinner once and remember it well because it was excellent. ”
“Everything was just perfect. Even though I arrived around 13:00 I was allowed to check-in early. The reception staff also let me borrow an umbrella to go out when it was raining. ”
“Uitstekend hotel in het centrum, met een grote gratis parkeerplaats tegenover. Alles zeer netjes en schoon. Live pianomuziek bij het ontbijt. Jammer dat er geen terras buiten mogelijk is.”
“Hotel de alto padrão, mas não gostei de Viana do Castelo cobrar taxa de turismo nem o hotel reajustar o preço do almoço retirando a água e o copo de vinho.”
“Our host was extremly nice, very helpful, and gave good tips for reaching our desired destinations. Room was simple, minimalistic and clean. Breakfast was very good with tasty artisan jam.”
“The building is older but the rooms are updated and very nice, very comfortable bed and big walk in shower. The indoor pool and sauna are a big plus for me! You can walk all around the old town from here, which is really charming.”
“The staff and management were extremely helpful when we discovered on leaving that our car had been stolen overnight. They allowed us to make multiple calls and helped by scanning documents which speeded up the insurance process.”
“There was initial disagreement over how many rooms we had booked that would have been resolved quickly if a representative of the hotel were on premises. Host, who could be reached only by phone, insisted that AC worked in the hotel, when it did not. Once resolved, the AC stopped sometime in middle of night.
On positive note, public spaces and guest rooms were very clean and comfortable, and the hotel is just steps from the ocean.
Certainly not the fault of the hotel, but there is no Uber or……