跳至主目錄

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店

4.5 星級住宿

Neptune Palm Beach Boutique Resort & Spa All Inclusive

選擇日期查看價格

評價

8.4 分，滿分 10 分，
很好

人氣設施服務

  • 泳池
  • 包早餐
  • 全包
  • SPA
  • 包車位
  • 免費 Wi-Fi
現價 HK$2,384
合共 HK$2,813
連稅及其他費用
6 月 4 日 - 6 月 5 日
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

類似住宿

露台/庭院
薩瓦希利海灘度假村
Diani Beach
  • 泳池
  • SPA
  • 免費機場接駁車
  • 兒童泳池
9.0 分 (滿分為 10 分)，卓越，286 則評價 篇評價
現售 HK$2,141
合共 HK$2,526
連稅及其他費用
5 月 26 日 - 5 月 27 日
薩瓦希利海灘度假村
比較類似的住宿

政策

入住

入住時段開始時間：14:00；入住時段結束時間：00:00

延遲入住服務按供應情況提供

最低登記入住年齡 - 18 歲

退房

於 14:00 前退房

延遲退房服務按供應情況提供

特別入住指示

旅客須預先聯絡住宿，查詢登記入住指示；住宿前台職員將親自迎接旅客到埗

請預先與住宿聯絡，以安排入住事宜，聯絡資料載於預訂確認

如計劃於00:00後抵達住宿，請預先與住宿聯絡，聯絡資料載於預訂確認

由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住

恕不提供摺床/加床

免費按要求提供嬰兒床

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 房內保險箱：每日 KES195

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡及現金等付款方式。
有提供無現金交易服務。
住宿內的保安設備包括滅火筒、煙霧探測器、保安系統及急救箱
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。

其他須知

此住宿不設電梯
此住宿謝絕寵物或輔助動物
18 歲以下住客禁止使用 SPA，18 歲以下住客必須有成人陪同方可使用 SPA

常見問題

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店是否設有泳池？

是，此住宿設有室外泳池及兒童泳池。

入住海王星棕櫚海灘溫泉度假 & 水療中心全包酒店需要多少錢？

截至 2026 年 5 月 22 日，2 位成人於 2026 年 6 月 4 日入住海王星棕櫚海灘溫泉度假 & 水療中心全包酒店 1 晚的價格低至 HK$2,384，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：00:00。延遲入住服務限時提供。

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店的退房時間是？

退房時間為 14:00。

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包 (設有若干限制)，活動包括滑浪風帆、浮潛、迷你高爾夫球等。

海王星棕櫚海灘溫泉度假 & 水療中心全包酒店位於哪裡？

此酒店位於加魯海灘的海灘，距離加盧基農多海灘、迪亞尼海灘和Kaya Kinondo 神聖森林不到 5 公里。長尾黑白疣猴保護區和博拉博拉野生動物園均位於 5 公里內。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

的評價

8.4

很好

9.0

整潔度

8.2

地點

8.8

職員與服務

8.2

住宿狀況
10 分評分，優異；33 則評價中有 14 則
8 分評分，不錯；33 則評價中有 13 則
6 分評分，一般；33 則評價中有 4 則
4 分評分，欠佳；33 則評價中有 0 則
2 分評分，很差；33 則評價中有 2 則

評價

真實評價

10/10 優異

shreeya

讚好：整潔度、設施服務和住宿狀況
All good.😊
於 2025 年 12 月住了 4 晚
真實評價

10/10 優異

Joshua

讚好：整潔度、職員與服務和設施服務
Excellent!
於 2023 年 8 月住了 4 晚
真實評價

10/10 優異

Gonzalo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Estancia de ensueño

Me encantó la estancia en este hotel. Realmente son 3 hoteles juntos de la cadena, el Palm Beach (que para mi gusto es la habitación más bonita), el Paradise y el Village, puedes ir a a las zonas comunes de cualquiera de ellos, con lo cual es como un gran hotel con 3 piscinas y varios bares y restaurantes. Todo tiene mucho encanto.
真實評價

10/10 優異

Eileen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wow, wow, wow we have just rerurned and there is nothing that we can complain about with this hotel. The location is breath taking, the bungalows are gorgeous with everything you need, and more. Gorgeous linen, comfortable bedding, luxurious toiletries and more, more, more. Hotel grounds beautiful and so well kept by your exceptional gardening team, always smiling and there with a coconut of fresh flowers. The food is exceptional, always fresh and plenty to choose from and akwats served with a smile. Cocktails from the wonderful STANLEY are world class and I'm sure we will see more and more and Stanley and Collins ( another wonderful barman) continue to master their creations. I have to give STANLEY a special mention as nothing, and I mean nothing, was too much trouble and we spent evenings chatting and learned so much about his life and it added something very special to an already amazing holiday. My final special mention goes to beautiful Theresa, always smiling, asking about our day and dancing. From the second she saw us she welcomed us in with a warm hug and served drinks and fresh bitings. The whole team at Neptune Palm are incredible but Stanley and Theresa made our holiday unforgettable and we will be back to see them. If you are wondering whether to book....stop... just book and I can gurantee you will not be disappointed !!!
於 2025 年 9 月住了 13 晚
真實評價

8/10 不錯

Grégoire

讚好：整潔度、職員與服務和住宿狀況
Good : -environnement -nice staff -clean -nice rooms Bad : -Bed very very hard -Got really sick because of food
於 2021 年 1 月住了 6 晚
真實評價

2/10 很差

NELSON

不滿：職員與服務、住宿狀況和客房舒適度

Péssimo Atendimento

Staff da recepcao totalmente despreparado, atendimento da recepção péssimo, chegada demorou mais de 30 min para ser atendido precisei de fazer impressões eles não tinham papel não trocam dinheiro não dão informações corretas um descaso com o cliente PÉSSIMO nota ZERO jAMAIS volto e farei questão de fazer marketing contra
於 2020 年 10 月住了 3 晚
真實評價

8/10 不錯

Fiona

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great beach resort complex

We had a lovely stay at the Neptune Palm with our teenage son, we found the room comfortable with all amenities to be very good. A bit of modernisation would be good but it was clean, the shower was good and the staff were more than happy to help with any requests we had. The food standard & variety was excellent and we all enjoyed our meals. We would happily stay there again, but if we did we would take an iron with us as there are none available. The 2 main negative points were the flies in the daytime, particularly in the restaurants and the hawkers on the beach pestering you to buy their goods or services making it impossible to sunbathe on the beach!
於 2019 年 6 月住了 7 晚
真實評價

10/10 優異

Carlos

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
El hotel está a pie de playa. Las instalaciones son excelentes. Lo mejor la comida y la atención del personal, especialmente del grupo de animadores.
於 2018 年 5 月住了 6 晚
真實評價

6/10 一般

真實旅客

讚好：職員與服務
The hotel is OK, the location is great but a few things need sorting, the wifi could be better, it drops every couple of minutes, and the rooms could be cleaner and some of the facilities such as showers should be updated. I was pleasantly surprised by their food which is quite good for an all inclusive. The kitchen staff were all very lovely and friendly.
於 2018 年 4 月住了 4 晚
真實評價

8/10 不錯

manuela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

tutto ok

tutto ok.
於 2017 年 12 月住了 4 晚
真實評價

10/10 優異

Niels Erik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pas på aber der stjæler smiler
於 2017 年 8 月住了 9 晚
真實評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Neptune review

It's a great hotel. A little disappointed with the view out to the beach, which is what I had in mind.
於 2017 年 6 月住了 1 晚
真實評價

8/10 不錯

Caroline

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Beautiful quiet hotel on gorgeous Diani Beach

Pros: The staff was very welcoming. Facility is Well maintained. Would be a great place for honeymooners. Rooms are beautifully done. Their sister hotel next door had more kids at the pool so also family friendly. The food was great, mainly Kenyan inspired. Patrick at the main bar was a great guy with a good attitude. A short taxi ride to several nice clubs. Reasonably priced excursions nearby. Overall, very happy with the hotel. Cons: The shower water pressure was close to none, very low. Parts of shower and bathroom wall was dirty. There was a curio/shops next to hotel with overly aggressive sales people. If you are not a local or from Kenya, beware of them and the prices. If you get the all inclusive, be ready to get bottom of the line drinks. Anything else you pay extra which is pretty much standard in most all inclusive hotels around the world.
真實評價

6/10 一般

Gunnel

讚好：客房舒適度

Lever inte upp till lyxprisnivån!

Mycket dyrt, inte prisvärt!
真實評價

6/10 一般

Adèle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Bon hôtel

L'hôtel est très agréable. Le personnel est absolument adorable et surtout très courageux. Cependant, il y a plusieurs points négatifs à souligner : - L'hôtel est très loin de Mombasa et son aéroport, il faut compter en moyenne 2 heures pour y accéder. Il faudra donc prévoir un budget de 100€ AR pour l'aéroport. - Aucun transfert n'est prévu depuis l'aéroport vers l'hôtel et personne (que ce soit sur le site de l'hôtel ou Expédia) ne communique cette information. Vous devrez vous débrouiller seul. - Lors de mon séjour, l'hôtel ne prévoyait aucune excursion, encore une fois, vous devrez vous débrouiller seul si vous souhaitez faire un safari, visiter Mombasa ou faire autre chose. L'hôtel vous enverra vers une petite agence en dehors, Marco Polo (les excursions sont un peu chères et pas de très bonne qualité). Cet hôtel est parfait si vous souhaitez vous reposer près de la piscine.
真實評價

8/10 不錯

ML

讚好：整潔度和職員與服務
不滿：客房舒適度

Hotel tres sympathique et personnel parfait.

Personnel parfait, serviable et accueillant. Les chambre sont toutefois un peu petites et il manque d'équipement. Le complexe est tres grand mais il y a un manque d'organisation des activités pour l'extérieur. La nourriture etait tres bonne mais aurait pu etre un peu plus variée. La seule deception: es cocktails et boissons: manque de choix, cocktails pas super et avec alcool local et surtout dans des verres sans aucun charme!!
真實評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度

Komfortables Hotel mit teilweisem Sanierungsbedarf

Die Hotelbungalows sind geschmackvoll gestaltet und liegen in einer eindrucksvollen Gartenanlage. Zudem verfügt das Hotel über eine ausgezeichnete Küche, weshalb es insgesamt als empfehlenswert einzustufen ist. Negativ sind die vielen Holzwürmer in der Holzbalkendecke, die bei ihrer nächtlichen Nagetätigkeit einen derartigen Lärm verursachen, dass man im Schlaf teilweise empfindlich gestört wird. Dem Hotel ist die Problematik bekannt; es müsste diesbezüglich dringend eine Sanierung durchgeführt werden.
真實評價

8/10 不錯

Helge Vatnedalen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

very friendly staff

A very good experience with friendly and service minded staff. Beautiful beaches and good security. Food was average and could be improved since this is a 4 star hotel. Overall good value for money
真實評價

10/10 優異

Tyler

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A wonderful location, with excellent service, a beautiful beach on the doorstep and lovely facilities that capture the Swahili feel and provide all your comforts. Highly recommend
真實評價

10/10 優異

Chad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great Hotel Would Stay Again

We had a great stay at this resort. Food was great and the bartenders were extremely friendly.
真實評價

8/10 不錯

Rob

讚好：整潔度、職員與服務和住宿狀況

Lovely spot; great staff

Excellent and pleasant staff; lovely pool; amazing beach. Only problem: aggressive hawkers on the beach; the weather was very muggy.
真實評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
tout etait tres bien sauf le harcelement incessant sur la plage par les vendeurs à la sauvette en manque de touristes
真實評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice All-Inclusive

We enjoyed our stay at Neptune. It was the slow season when we arrived (late June) and they only had their exclusive rooms open. After reading the reviews, I was under the impression that this would be a nicer area for a couple on their honeymoon. It was very nice and well kept. Staff was really nice and accommodating but there were groups of younger students staying above us and in the same part of the hotel. I was expecting this to be adults (couples) only based on the description. The food tasted fine but both my husband and I unfortunately got sick and decided to eat at other hotels during our stay (we are from the states so it definitely could have been sickness due to traveling and nothing to do with the actual food). I wish the beach was private as we were constantly harassed by the beach boys but that's common in all of Diani. The rooms were very clean and you can't beat the price we paid for an all-inclusive. Everyone who worked at Neptune was extremely kind and deserves recognition. The grounds keeper even provided us with fresh coconuts and flowers each morning. During our stay, each night, they left a basket of fruit and one night a bottle of wine since it was our honeymoon. I would recommend this place if you are looking for an all-inclusive!
真實評價

2/10 很差

Reda

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is overrated, it's an average 3 star hotel at best, definitely not 4.5 stars!
真實評價

8/10 不錯

Denis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Чудесный отдых

Отдыхал с семьей с 06.01.2014 по 14.01.2014. Отличный отдых, отличный отель. Минус один- слишком навязчивые, на берегу океана, местные жители.