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Neptune Paradise Beach Resort & Spa

4.0 star property
Pristine beaches meet active adventures at Neptune Paradise Beach Resort & Spa, where days filled with water sports and tennis end in tropical tranquility

Choose dates to view prices

Located on Galu Beach, this resort offers relaxation and activity. Enjoy a free breakfast buffet before heading to the white sand beach or poolside bars. Beach volleyball, snorkeling, and archery are available. Visitors consistently praise their experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is HK$2,270
HK$2,679 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room

  • Partial ocean view
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, Oceanfront

  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, Garden Area

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, Garden Area

  • Garden view
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Baobab Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Baobab Room

  • Sleeps 2

View all photos for Deluxe Ocean Front Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Ocean Front Room

  • Sleeps 3

View all photos for Deluxe Garden Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Garden Room

  • Sleeps 3

Superior Room

  • Sleeps 3

Superior Room

  • Sleeps 3
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About the area

Located on the beach, Neptune Paradise Beach Resort & Spa is in Galu Beach, a neighbourhood in Diani Beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include Colobus Conservation and BoraBora Wildlife Park. With windsurfing and fishing nearby, you'll find plenty of adventures in the water. Visit our Diani Beach travel guide
View more Resorts in Mombasa
Map
Diani Beach Road, Diani Beach, Galu Kinondo, Diani Beach, 80400

What's nearby

  • #OnTheRoad My first time to Kenya was a amazing 2019😍 I am a Travel Consultant who specializes in Kenya vacations.
    Diani Beach
    4 min drive - 4.1 km
  • Camping on an endless white sandy beach under palm trees. It simply is paradise. The restaurant is reasonably priced and the food good. In town you can find the best nyama choma at a place called Kombani Joint. #OnTheRoad #camp #roadtrip #BeachTips
    Tiwi Beach
    24 min drive - 19.1 km
  • Mombasa, Kenya
    Fort Jesus
    49 min drive - 44.8 km
  • A hole in the sky at Dusk
    Nyali Beach
    60 min drive - 52.9 km
  • Galu Kinondo Beach
    8 min walk - 0.7 km

Getting around

  • Mombasa (MBA-Moi Intl.)
    82 min drive

Restaurants

  • Java House
    9 min drive
  • Karibu Restaurant
    4 min drive
  • Nomad's Beach Bar And Restaurant
    6 min drive
  • Tapa Beach Bar
    4 min drive
  • Havana Bar, Diani Beach
    7 min drive

About this property

Neptune Paradise Beach Resort & Spa

Upscale all-inclusive resort near Diani Beach
Consider a stay at Neptune Paradise Beach Resort & Spa and take advantage of a free breakfast buffet, 2 poolside bars and a terrace. This resort is a great place to bask in the sun with a beachfront location, scuba diving and windsurfing. Indulge in a facial, a body wrap and a body scrub at 5enses Sea Spa, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. Enjoy on-site activities, such as snorkelling, archery and beach volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A 24-hour front desk, beach towels and luggage storage
Room features
All 92 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Balconies or patios, fridges and free infant beds

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Deck Restaurant
  • Jungle Restaurant
  • Olive Kitchen
  • Peponi

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Neptune Paradise Beach Resort All Inclusive Ukunda
Neptune Paradise & Spa Diani
Neptune Paradise Beach Ukunda
Neptune Paradise Beach
Neptune Paradise Beach Resort Spa
Neptune Paradise Beach Resort & Spa Resort
Neptune Paradise Beach Resort & Spa Diani Beach
Neptune Paradise Beach Resort Spa All Inclusive
Neptune Paradise Beach Resort & Spa Resort Diani Beach

Frequently asked questions

Does Neptune Paradise Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Neptune Paradise Beach Resort & Spa?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Neptune Paradise Beach Resort & Spa on 23 Mar 2026 start from HK$2,270, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Paradise Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Paradise Beach Resort & Spa?

Self-parking is free at this property.

What time is check-in at Neptune Paradise Beach Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neptune Paradise Beach Resort & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Neptune Paradise Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Neptune Paradise Beach Resort & Spa?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).

Where is Neptune Paradise Beach Resort & Spa located?

Nestled on the beach, this Galu Beach resort is 0.5 mi (0.9 km) from Galu Kinondo Beach and 2.3 mi (3.8 km) from Diani Beach. Kaya Kinondo Sacred Forest and Colobus Conservation are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Neptune Paradise Beach Resort & Spa Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 19 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to go to, facilities and the staff were amazing, the beach was beautiful during the day and night, comfortable accommodation and food was in abundance and the drinks, all in all 5* from me
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 11 days at Neptune Paradise, we had amazing time, room and bathroom has really good size, spotless clean thanks to our cleaner Mohamood, whole resort is very clean and well looked after, good variety of food, something for everyone, staff very friendly and helpful. No shops in walking distance, if you want to stay in this hotel, make sure you bring everything you need with you. Only negative thing is unfortunately the beach, big beautiful beach but you cant use it, as soon as you step on the beach you will be surrounded by bracelet ,safari etc sellers, even tho we said no multiple times they dont seem to understand and follow you everywhere you go, put us off from going to the beach.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradis på Neptune

Dette var igjen et fantastisk opphold. Servicen var upåklagelig, renholdet var likeså. Maten var også bra. Ikke så bra som tidligere opphold, men tipper at når hotellene generelt i Kenya slutter å blø på grunn av Coronaen så blir det nok samme standard som tidligere. Gleder meg allerede til å komme tilbake.
Stayed 6 nights in Oct 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.
Stayed 8 nights in Jun 2019
Verified

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune Paradise holidays

Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

GREGOIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Complexe sympa. Chambres moyennes mais bonne literie et au calme. Mention très bien à tout le staff restaurants et bars.
Stayed 10 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diani beach is a gem

Amazing beach front ! white sands, clean and good food.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All inclusive Hotel am weissen Sandstrand

Die Hotelanlage ist gepflegt und liegt an einem weissen, breiten Sandstrand. Der Service ist für afrikansiche Verhältnisse effizient und auch äusserst herzlich und zuvorkommend. Wir hatten All Inclusive gebucht und das Essen war abwechslungsreich. Es gab für jeden Geschmack immer etwas, frische Gemüse, Salate und verschiedene Fleischsorten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous all-inclusive resort on pristine beach

Wonderful! Looking forward to staying at Neptune again.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort

Sentirsi a casa

abbiamo passato 6 bellissimi giorni in questo resort.Dal primo minuto ci siamo sentite a casa e coccolate.il personale è molto gentile e disponibile e l'animazione è super.tutto il giorno ci sono un sacco di attività divertenti e gli animatori ci hanno coinvolte con estrema gentilezza e professionalità.ci siamo divertite da subito e per tutta la vacanza facendo sempre cose diverse.ogni sera c'è uno spettacolo diverso.la camera era spaziosa e comodissima.i diversi bar e ristoranti danno la possibilità di avere in ogni momento quello che si desidera.la spa offre molti trattamenti ed è pulita e in una posizione strategica.la spiaggia è facilmente accessibile e molto sicura,sempre controllata.grazie a Happy John,Daniel,Ronnie,MK,Alibaba,Ken,Andy,Moses e tutti gli altri per la bellissima vacanza.
Stayed 5 nights in Dec 2017
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax e armonia estetica sull'Oceano Indiano

Mio marito e io ci siamo trovati molto bene, una settimana a cavallo di Natale 2017. Eravamo stanchi e volevamo solo riposarci in un bel posto all inclusive tra la natura. Così è stato!
Stayed 7 nights in Dec 2017
Verified

10/10 Excellent

Marf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and Excellent Service

I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family. Thank you Staff of Neptune Hotel for making my holiday awesome.
Stayed 10 nights in Dec 2017
Verified

10/10 Excellent

lilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with beautiful grounds.

It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience. I would definitely recommend.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

Beautiful hotel with clean white sand beach. The staff is very helpful and amazing. Beautiful ambience. I'm definitely coming back!
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert

Einziges Minus sind die nervigen Beach-Boys am Strand. Ansonsten eine wunderschöne Anlage mit tollem Service. Essen war nichts für Veganer und könnte auch ein bisschen abwechslungsreicher sein. Vor allem das Frühstück bot wenig Abwechslung. Wer jedoch Pancakes, Waffeln und Omelettes liebt, kommt hier auf seine Kosten.
Stayed 9 nights in May 2017
Verified

10/10 Excellent

Poppa Jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Texan's in Paradise

We stayed in the garden area in two upstairs rooms. Very clean and was comfortable with outside balcony. Basically just used the place for sleeping. If we didnt have anything planned for the day we spent time at the large pool with swim up bar. Douglas is a great guy and he took care of us while we were there. When the pool closes at 6 PM, we just headed over to the main bar and Gerald was the man of the hour. The Resort had entertainment at 9 PM every night that we were there and was awesome. All of the Resort staff was great to us and restaurants were very impressive. Buffet style with all kinds things to try. The resort can make arrangements for fishing, snorkeling, scuba diving, etc.
Verified

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grounds, excellent staff

The hotel was extremely welcoming and each staff member does their bit to make you feel welcome. The grounds are very pleasing and relaxing.
Verified

4/10 Poor

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fell well below my expectation

-Overall I would not come back here again, I was not impressed Staff: Most of the staff in the restaurant were not attentive and were very slow in processing orders. The staff at the cooking station were not friendly. On the other hand, the security guards along the beach area were talkative to the point they would not leave us alone which I found to be very annoying when I travel so far away to relax, rather then to be constantly distrubed Food Quality: The food quality was utterly disappointing to such an extent that I would not feed it to my pet. The food has absolutely no taste whatsoever and needs drastic improvement Checking time: the checking time took way too long, approx 45 minutes Room design: the rooms need to be renovated and updated. Toilet did not flush properly
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in gula beach

The location , the food, the servers, the beach!! Everything is incredible! This place is a gem! I want to go back !!
Verified

10/10 Excellent

Happy Couple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel and view! The merchants on the beach was a major black eye! The hotel and local authorities need to work on a better system to sell local merchandise and water activities....
Verified

8/10 Good

bernard

Liked: Cleanliness, property conditions & facilities, room comfort

Décevant

un très joli parc, beaucoup d'espaces, grandes piscines ,chambres très confortables avec grand balcon, des soirées sympathiques ,mais alors la restauration..........est en dessous de tout tant sur la qualité ( crudités tout juste fraiches ) que sur la variété ;de plus, le personnel est tout juste aimable ;Nous venons au Kenya depuis de nombreuses années c'est la 1re fois que nous étions confrontés à ce problème ;c'est vraiment dommage
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really was a Paradise

Lovely hotel with a stunning view of the beach, staff are amazing! Really friendly and helpful. Great spa facilities with cheap prices. Food choice was good with a great fresh fruit selection as well.
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and lots to do

The rooms were very nicely laid out and the beds were very comfortable. Plenty of sockets, a TV, a lovely hot shower and desks. The hotel was spotless and well kept. At mealtimes there was a lot of variety of food and they even had african specialities laid out to try. The food was very nice and the staff very attentive. The staff were very friendly all over the hotel offering to help with anything all the time. Stephen in the pool bar was fantastic and kept us amused for our whole stay. Our little one also enjoyed seeing Stephen whenever we went into the pool. The beach was beautiful and the sands were white although if you wanted reef you had to get a boat out as it was too far out; but there are plenty of people on the beach offering excursions for this and more. There was always entertainment on a night and the staff were always ready to refill your drinks. Overall, really enjoyed our stay and would stay again.
Verified

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון הכל כלול

היינו 6 בשני חדרים. מי שרוצה חופשת בטן גב על שפת ים באוירת הכל כלול - זה המקום. קומפלקס גדול של מבנים בעלי ארבעה חדרים כל אחד המשתרע על שטח גדול במורד גבעה. מבני הבלוי - חדר האוכל, הבארים, בריכות השחיה ומתקני הספא מרוכזים בקצה הנושק לים. הכל מוקף במדשאות ענק מטופחים מאד. רק תשמרו על שקיות הבוטנים מפני הקופים.