Monroe City Hotel with Pool

"Very, very disappointed in this hotel. I booked based on prior reviews and they were very wrong. The hot tub area was filthy. Dead bugs in the windowsills, given it's winter, those bugs have been there quite a while. Black mold on the walls. The hot tub itself was dirty. Signs clearly indicated that alcohol was not allowed in the pool area. Several guests were having quite the party, the beer was flowing. I, along with other guests, mentioned this to the front desk, nothing was done. Public areas were dirty. Elevators hadn't been swept out in quite some time. The breakfast was most disappointing. Breakfast was supposed to run until ten. We arrived about 9:15. The hot breakfast was out except for some potatoes. There was no waffle batter. Orange juice was out. We took the last three cups, later guests couldn't get coffee or juice. I went to front desk and told him that attention was necessary. Nothing happened. Absolutely would not stay here again."

"The swimming pool was closed with no advance notice"

"Loved the best western close to the things we needed to be by. The pool is indoors in the lobby so it can echo and be a little loud when you’re in your room but overall great stay. Staff was lovely. "

"Friendly and efficient staff, Clean comfortable room and very much enjoyed the breakfast."

"The front desk woman was so helpful and kind. The location was extremely clean, the breakfast was honestly one of the best I have had for a free continental breakfast, and I loved the hot tub. I felt very safe. Beds were comfortable. Great location. "

"Clean room. "