奧古斯塔蒙克萊酒店住宿推介

「The front desk did not inform us about other amenities such as free breakfast or Wi-Fi until asked for. Upon arriving in our room, we were greeted by a roach. After complaining and switching rooms, there was no roach, but the fridge was stained with food stains and looked like it wasn’t cleaned for a while. The bedside USB charger was completely smashed and unusable. The bathroom/closet door doesn’t close all the way. 」

「物有所值」

「The staff was phenomenal!」

「They were quick to accommodate my early arrival and made me as comfortable as possible. Truly enjoy my stay each time we come. We visit once a month and never regret staying in this hotel.」

「Enjoyed our stay.」

「Todo estuvo bien」

「Quaint property with lots of character. Truly enjoyed my stay.」

「Great place to stay!」

「Beautiful area and facility, hotel staff and restaurant need big improvements. Staff attitude and competency is far below acceptable standard. Corporate oversight take note: If your business plan is to offend and alienate clients from return visits wilst losing business to neighboring restaurants with far superior menus and competent staff keep doing what your doing. Otherwise, the entire front of house team needs an overhaul, and would benefit from additional training to meet minimum standards...

「Simply LOVED literally EVERYTHING!!」

「Rooms were clean and comfortable.」

「Checked in and went to our room and the bathtub was not clean had hair all in it. The drain was clogged in the sink. Told front desk and they put us in a different room.」

「U」

「My stay was disappointing overall. The hotel had several maintenance and service issues that affected the experience. The elevator was broken, which made it inconvenient to get around the property. Inside the room, the thermostat did not work properly. When I tried to adjust the temperature from 70 to 71 degrees, either the air conditioning would turn on full blast or the heater would turn on full blast. There was no way to keep the room at a comfortable temperature. The room phone was also...

「MOLD IN ROOM 219. THEY REFUSED TO GIVE ME A REFUND.」