The hotels is outdated and poorly maintained. No bedding quilt just covers on the bed. We had to request a quilt / blanket upon arrival. The second day the housekeeper took the couple of towels we were provided and never replaced them. Shampo, shower wash, etc were not replaced either. We requested all these item when going back to the room and to our surprise they took nearly an hour to be delivered.
This hotel advised six restaurants! Not all of them are fully operating and we hardly were able to make one reservation to one of them. This so an all inclusive hotel and we were limited on the amount of things we could order, honestly ridiculous.
Additionally, you need a card to get towels at their own private beach. Front desk never give us one or even inform us about it.
On the bright side, some of the stuff was nice and helpful.