Philadelphia Montgomery Mall Hotels

"👎"

"No hot water in shower. Worst breakfast "

"Room was very clean, staff was very accommodating! Didn’t really like the parking situation- there was an event happening upon my arrival which left me parking all the way down the street which was kind of annoying. But overall my stay was great! "

"Clean room, staff was nice, great location to KOP mall"

"The faucet in our room (hot water) was loose so I have to hold it by the base to turn on/off, no microwave in room & the ice machine on my floor (3rd) was out of order. Completely an inconvenience! "

"When I entered the room, I noted the following damages and provided feedback to staff. - Damaged leather on the bed headboards and chairs - Damage to the door - Issues with the bathroom caulking They mentioned they noted into account, when checking out I mentioned again and nothing was on account. Ensure you check the room for damages. "

"Everything was beautiful; there was two hiccups 2/3 elevators lost service and the microwave as requested wasn’t in room. Eventually the elevators came back up and the microwave was delivered to the room. Karen sweet lady met us while we were checking in, she was so personal engaged in conversation. Although the conversation was brief it was nice to see someone enjoying their job."

"During my previous stay at this establishment, I encountered no adverse remarks. Regrettably, upon check-in, rooms were unavailable, necessitating a prolonged wait for housekeeping to complete the room turnover process. Furthermore, there were remnants of food on the carpets. Regrettably, the hallways emitted a distinct and unpleasant odor. As previously mentioned, I have made multiple visits to this establishment while visiting friends and family, and I have not experienced this situation. I suspect that this incident may have been attributed to staffing or organizational issues. I do hope they consider at least a momentary accommodation. "

"clean and comfortable"