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“Staff was incredible can’t say that enough . The lake is beautiful! The place is unsanitary! Pools are dirty rusted , lounge chairs had mold . Our hot tub in the room had hair and a toe nail in it . Nothing and I mean nothing has been updated or probably maintained since the seventies ! There was water in the downstairs floor to the fitness center and activities, very unhappy”

“The staff really sucks, I could check in at 4pm, I came in at 9pm and they told me the room wasn't ready just the twin beds and they didn't know when it would be ready. I said it's not my problem, you need to fix it, and the front desk said it's not her problem, and the service at this hotel is really bad.”

“整体舒服”

“優異服務”

“The geographical location is very good.”

“Tv was not working we waited for repair didn’t show up the front desk told us we can step out and it will be fixed came back 2 hours later still not working told us we can get a refund and leave at 1100 at night had no choice but to stay live too far to start driving at that time and to top it off the toilet also wasn’t working…been to this place numerous times for a little getaway with the husband but never again”

“Outdoor pool was very cold.”

“The soundproofing in the guest room is very good, and the stay is very comfortable.”

“Great for families with young kids and great overall location. Would recommend.”

“The area is peaceful and quiet. The waterpark is a bit overpriced for not having everything fully functioning. I also felt like the pool water may not be maintained well. Overall the room was decent. We had a great time down by Lake Harmony.”