4/10 欠佳
LaVelma
家人同遊
2024年6月4日
不滿：職員與服務和設施服務
The size of the room was convenient, and the "steps" leading down into the sitting area was unique. The balcony and gazebo were also a plus. What i was disappointed with was the fact that when we walked into the room, there was no toilet paper available anywhere in the room, my reservation was for 3 people (me, my husband, and my son), hiwever we only had 2 sets of towels with no extras, and no iron or ironing board. When I'm paying good money to rent a room, especially for 3 days, i expect enough towels, toilet paper, and i expect to see housekeeping at least once. We saw housekeeping in other rooms, but never came to ours to see if we needed anything. My son asked for towels, in which she took dirty towels, but did not give us clean ones in return. We had to go to front desk by the end of the night to ask for towels. We went out and bought towels and toilet paper.
LaVelma
於 2024 年 5 月住了 3 晚