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"From top to bottom, an incredible stay. Great location- comfy beds- helpful staff- I didn’t want to leave!!!!!"

"Completely blown away by this hotel! Friendly and attentive staff, numerous amenities and felt like an authentic Japanese experience from the moment you walk in the door. Everybody must take their shoes off at the entrance and place them in easy to use lockers. The rooms had nice Japanese touches, loungewear, amenities, water and a treat in the fridge. Access to the onsen baths was available for no cost, with a wide variety of different baths (separated by gender, no clothing), massage chairs available, free ice cream and probiotic drinks daily, free nightly soba noodles, and also coffee, tea and water available in lobby. The staff set out umbrellas for use when it was raining. They have thought of everything. Couldnt believe how great this hotel was and at such a low cost. It was also centrally located with easy access to Kyoto station and on easy bus routes to nearby attractions. "

"Great hotel, exceeded expectations "

"Everything was good to us. Clean room and amneties, helpful staff and and great breakfast buffet (although a little overpriced)"

"The hotel from top to bottom is amazing. It is spotless and most importantly, filled to the brim with the most courteous and welcoming people I’ve met along my 3-week stay. The hotel itself is very modern and minimalist and my room on the 19th floor was quite spacious. Incredible that everything in the minibar was free (not sure if that is because of the type of room I booked or not) and my views of Osaka from the room were incredible. Thank you to everyone from check-in to check-out and everywhere in between. It is also very helpful there is a DIRECT entry to Namba station on the bottom floor. Tip: when returning it is easy to get turned around so just look for exit 12- this leads you right to the entry for the hotel. Also convenient is there is a Family Mart on the first floor. I never ate breakfast during my stay but I’m certain it is also fabulous. The location of this hotel is great. Again, near train stations, so many fantastic restaurants and lots of shopping! This made it easy to come back and drop off purchases and head right back out! Thank you for the incredible parting gift. I know exactly where I will stay again when I come back to Osaka. Btw Osaka was my favorite of the 4 cities I stayed in. Better than Tokyo in my opinion by leaps and bounds!"

"Staff are courteous and room are clean"

"The cleaning staff were extremely kind every time they would see you in the hall."

"Spotless rooms, kind and helpful staff, great lounge, ample toiletries items provided in lobby, very convenient location for those new to Osaka, Kitahama station is right outside the front door providing easy access to Shin-Osaka, Dotonbori, Shinsekai, and Nipponbashi. Within walking distance to Osaka Castle. LGBTQ welcoming and we lived our stay here. Bonus there is a great cafe and Family Mart downstairs."

"Spacious, clean, friendly staff, good location, and breakfast included"