Prayagraj Moti Jheel Hotels

"Clean rooms and bathrooms, nice reception area, great helping staff courteous. "

"Phenomenal Palace hotel! Beautiful rooms. Incredibly kind & helpful staff. Particularly Urvi Pawer who went way beyond for my friend and I.|Outstanding experience all round!|So many fabulous staff, The grounds & restaurants were amazing along with beautiful shopping!"

"The location is good, however, the cleanliness was an issue. You could find dirt on many surfaces. The Indian food was good. "

"Do not book !! They are liars !! I booked a room a month ahead ( there was a big event so all the hotels were all full and all overcharging,when I arrived at the hotel the manager said they had cancelled my booking and they are not able to accommodate me. On top of that they said they are not associated with Expedia because they had a changed of ownership,so my booking was with old owner not the new owner. At first they said there is no free room then they change story and ask me to cancel Expedia booking and book with them directly. I said okay, but I have go make sure Expedia will refund my $ . I called Expedia , on the phone over 2 hours and Expedia said they are not able to get a hold of the "old owner " to approve the refund. ( Policy is no refund ) after a couple hours of insist not paying again unless I get refunded. I finally received a message on Expedia from the hotel "previous owner "stated that they have to cancel my booking due to technical difficulties. With that message in then I go ahead and said I will pay for one night first . After checked in I called Expedia again to make sure a refund will be issued, this time Expedia said they got a hold of the owner and the refund is approved. There was no new owner and old owner, the hotel want to keep my payments and get me to pay again. I overheard the manager on the phone and got instructions from the other end of the phone " okay, cancel and rebook" Room was dirty and had no hot water, "

"It was great 1 day stay while passing through. 3-star hotel, meet our needs Neighborhood was as expected in UP. If you are first time in India/UP maybe avoid this area. "

"The property is a rundown apartment , doesn't have proper ventilation. The Staff/Hotel Owner charged us 1000Rs more as we were 5 people to stay for 2 rooms. When booking the Hotel , I specifically mentioned that were 3 people and selected a Deluxe room (for 3 people) and Normal room (for 2 people)"