Da vi kom til Colombo om natten, og ringte hotellet for å gi beskjed om at vi kom, fikk vi beskjed om at hotellet var stengt/solgt til noen andre.
Vi måtte der og da booke oss inn på et annet hotell kl03.00 om natten...…
Hotel.com hadde ikke gitt oss beskjed om at hotellet var stengt...….
Nina
2020 年 1 月入住 5 晚
8/10 还可以
真实旅客
2019 年 9 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 9 月入住 2 晚
10/10 超赞
真实旅客
2019 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
真实旅客
2019 年 7 月入住 3 晚
4/10 很差
真实旅客
与配偶出行
2019 年 5 月 28 日
不满意:住宿条件和设施,清洁度
Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
真实旅客
2019 年 5 月入住 1 晚
8/10 还可以
真实旅客
2019 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 5 月入住 1 晚
6/10 一般
Zofia
与家人出行
2019 年 4 月 28 日
满意:员工和服务
Stille rolig sted. Ikke tilgang til strand. Ikke pool bar. Serverer ikke alkohol.
Zofia
2019 年 4 月入住 4 晚
10/10 超赞
Deepa
2019 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Deepa
2019 年 4 月入住 12 晚
10/10 超赞
真实旅客
2019 年 4 月 1 日
真实旅客
2019 年 3 月入住 14 晚
10/10 超赞
真实旅客
与家人出行
2019 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
真实旅客
2019 年 3 月入住 3 晚
6/10 一般
真实旅客
2019 年 3 月 17 日
真实旅客
2019 年 3 月入住 1 晚
8/10 还可以
真实旅客
2019 年 1 月 28 日
满意:客房舒适度,员工和服务
不满意:清洁度
Pleasant Hotel
Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
真实旅客
2019 年 1 月入住 3 晚
2/10 糟糕
真实旅客
2019 年 1 月 7 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too.
The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel.
Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we complained and the few times they sent over the maintenance guys. I tried to change rooms but it was the same problem with the electricity there as well.
Very bad customer service from the owners and the compensation was very bad.
真实旅客
2018 年 12 月入住 7 晚
6/10 一般
真实旅客
2018 年 12 月 13 日
满意:客房舒适度,员工和服务
広い部屋でゆっくりくつろげる
真实旅客
2018 年 12 月入住 3 晚
8/10 还可以
真实旅客
2018 年 12 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good amenity
真实旅客
2018 年 11 月入住 4 晚
10/10 超赞
真实旅客
2018 年 11 月 20 日
真实旅客
2018 年 11 月入住 1 晚
2/10 糟糕
SHARMILA
2018 年 11 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location good but not value for money
VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE
PHONE NOT WORKING
BATHROOMS NOT CLEAN
NO VARIETY OF FOOD
SHARMILA
2018 年 10 月入住 3 晚
2/10 糟糕
真实旅客
2018 年 11 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 10 月入住 1 晚
8/10 还可以
Rebecca,Melbourne, Australia
2018 年 10 月 26 日
满意:员工和服务,清洁度
Huge large rooms. Clean, friendly staff. Amazing pool. Quiet. Not noisy. Very happy!
Rebecca
2018 年 10 月入住 2 晚
8/10 还可以
真实旅客
2018 年 10 月 16 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2018 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2018 年 5 月 27 日
不满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2018 年 5 月入住 1 晚
8/10 还可以
Chris
2018 年 1 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Went for a relaxed stay and this is what I got which was nice. For the price of the room it was very cheap and I couldn’t complain was really nice. Also The shower was lovely.
Chris
2018 年 1 月入住 4 晚
10/10 超赞
真实旅客
2017 年 12 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable stay
It was amazingly good and the staff were very friendly and supportive tom our stay comfortable