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"As much as possible, stay away from rooms fronting Calle Rodriguez Arias as youth gangs congregate there starting at 11pm and staying till 6am. They get so loud with all their shouting and loud talking that it will ruin your sleep. Other than that, we had a pleasant stay."

"This hotel was immaculate! Parking was extremely easy, but you must park outside the hotel first and get directions on where to park… It is just a couple minutes down the road in a private parking We at the parking was great and hotels the service was great! The beds were extremely comfortable and the room was very clean. The only issue we came across was our shower drain was not working properly. We told the front desk who was willing to have the handyman come back to our room, even though it was a Sunday, but we decided not to worry with it."

"Excellent location if you need a hassle free quick trip to the airport. Less than 5 minutes with the hotel's shuttle bus. "

"First room was great but very loud as next to street, the switched me too a higher level but room was a level lower The restaurant is amazing Great location "

"Great staff "

"Our room was very clean and spacious with comfortable bed and good tea/coffee-making equipment. The bathroom had plenty of space for 2 people. Loved the toiletries provided with product type clearly labelled. Also pleased to see that they didn’t change our towels because we hung them up (too many other hotels ignore their own requests). The staff were very friendly and helpful. There were bars and restaurants just outside the door and it was a short walk to the river. Our car was parked in a safe parking station about 10 mins walk away. "

"Lovely room, great service. My only small complaint is the restaurant opened at 8.30 pm"

"Great location and nice hotel. Very friendly staff and good breakfast."

"Excellent hotel next to major attractions of Bilbao. Highly recomended"