Monroe Museum Village Hotels

"Clean room house keeping ladies were and is an amazing staff, nice hotel but key cards didn’t work and checking out girl was terrible front desk deanna I think her name she was inhospitable , she’s rude doesn’t know how to talk to people I guess that’s why she doesn’t answer the phones and noncompliant when we ask about late checkout her answer was no we busy full !!! , the breakfast was terrible, the noise from the highway and the next door slamming the door our room shook I pay one night for a business meeting that was delayed a bit and we asked for a couple more hours and was turned down . I’m glad because we won’t be going back!!"

"It was dirty (since had old toothpaste still in it, toilet had hairs on it, bed smelled of a woman's perfume). No comfortable, just two old sheets with a fleece blanket in between. I reserved it for 3 nights and left after 1. When checking out, the receptionist immediately gave us the Expedia contact number indicating this often happens. It was gross. I felt bad having my wife stay here. I'm OK with old; but there's no excuse for dirty/unclean."

"Great staff. Very friendly"

"Had a pleasant and comfortable stay."

"Very nice environment, staff was pleasant, and breakfast was delicious!!"

"Everything was clean and breakfast was very good"

"Clean new hotel, good breakfast spread and excellent helpful staff"

"We booked this hotel somewhat last minute as we were traveling for a baseball tournament. A day before checking in, I called the hotel and spoke to Rachel requesting an early check in, if they were able to accommodate it. She was so friendly and went above and beyond to ensure my family and other families traveling with our team had an easy and smooth process. We also requested a late check out, which they had no trouble accommodating. The hotel is clean and in a great location. We had a great experience and will be back! "

"Hospitality and quality were excellent. Great value. "