Interlaken Mystery Rooms Hotels

"Staff at this hotel outstanding. Very helpful , giving advise. Whilst we were there the breakfast room was being renovated and so we had our buffet breakfast at another hotel close by. View from our room beautiful."

"Good location and cheap"

"Upon checking in on the first night, the hotel informed me that all hotel bookings required breakfast to be included. I explained that I had booked through Expedia, and breakfast was not included. The hotel threatened to charge an additional 40 CHF per person per day, which I stated was not in the Expedia terms and conditions. I told them the hotel needed to discuss this with Expedia, and they insisted on charging me. I refused and threatened to cancel the entire booking. They then agreed and said they would negotiate with Expedia. Ultimately, the hotel apologized as it was an issue between them and Expedia, not my concern. The matter was resolved amicably, but it was an unfortunate incident on the first day of my stay, as it was very upsetting. Otherwise, everything was fine; I slept comfortably, and the hotel was quite clean."

"Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly. "

"Beautiful character hotel - fantastic rooms and staff"

"Room was lovely, hotel was great, staff lovely, location perfect. Charging plugs in inconvenient location but not really an issue "

"The beds are twin size, worst experience never ever recommend anyone…"

"great place to stay, big room, good location, good breakfast, our family enjoyed our stay here"

"Right in the center of town, close to trains and buses… nice little place."