「The blonde girl staff on duty exhibited a level of service that I found to be highly unprofessional and disrespectful. During our interaction, she was dismissive and lacked the basic courtesy expected in the hospitality industry.
Specifically, her attitude made me feel unwelcome, and she showed a clear lack of effort in addressing my needs as a guest. This type of behavior is unacceptable for a hotel of your standing and significantly impacted my stay.
This was the worst check-in experience.」
「The blonde girl staff on duty exhibited a level of service that I found to be highly unprofessional and disrespectful. During our interaction, she was dismissive and lacked the basic courtesy expected in the hospitality industry.
Specifically, her attitude made me feel unwelcome, and she showed a clear lack of effort in addressing my needs as a guest. This type of behavior is unacceptable for a hotel of your standing and significantly impacted my stay.
This was the worst check-in experience.」
KIN FUNG