the host was very nice, our car were stuck in the snow in parking lot and he helped us to clear up a road to get rid of the snow
Wai Hei Calvin
10/10 優異
Geramy
2023年2月20日
讚好:整潔度和職員與服務
Geramy
於 2023 年 2 月住了 2 晚
10/10 優異
Alice
2022年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alice
於 2021 年 12 月住了 3 晚
10/10 優異
Jeri M
2020年2月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
heavenly bed
Highly recommend this hotel! A 5 minute walk to the Madarao Ski Mountain and a parking lot that cost ¥500/24 hrs. Parking lot never gets full, so you’ll always have a place to park your car if you need. This is an especially great hotel for English speakers! All the staff are from Australia, so their hospitality was spot-on and as an English speaker, it made the stay much more pleasant and easier! Their bed...OMG....so soft. They said they get their beds made custom for their hotels and you can tell. I wanted to take the bed home with me. Hotel is clean, staff is super friendly and it’s a 5 min walk to the mountain with ample parking. Really can’t ask for more in a ski trip. We can’t wait to go back!!
Jeri M
於 2020 年 2 月住了 2 晚
10/10 優異
真實旅客
多人同遊
2020年2月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room size was excellent, beds more comfortable than expensive hotels, the Manager Dan was awesome, any assistance we needed with making reservations for dinner he would sort it. Everything was close by like the ski/ snowboard hire and staff super friendly. Definitely make it a great first time snow experience staying at Hakken.
真實旅客
於 2020 年 2 月住了 4 晚
2/10 很差
David
多人同遊
2020年2月10日
不滿:職員與服務、住宿狀況和客房舒適度
David
於 2020 年 2 月住了 4 晚
10/10 優異
YASUO
家人同遊
2020年1月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YASUO
於 2020 年 1 月住了 2 晚
10/10 優異
GARY
家人同遊
2019年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
10 out of 10 in every department
We were not the standard skiing/snowboarding guests at Hakken, but they could not have done more to help us and make us comfortable during our 4 nights with them.
The room was perfect for a family of 4, with our 2 boys being 13 and 17, they like their own space, and the room was perfect for that with a divider.
The whole team at Hakken were superb throughout. From Dan the Man(ager), to Meht the chef, the housekeeping team and all. Just wonderful nice people who are clearly in the right industry of hospitality.
We would not hesitate to stay here again. Perfect. Thanks guys for everything.