Nagano Prefecture Family Hotel

"The staff (owner?) was friendly and spoke to us in English. They had a place ready for our luggage before check in so we could go to the Snow Monkey Park first. We enjoyed our traditional stay. The hot spring is very hot! I only stayed in for two minutes."

"Great stay with very friendly staff, the offer free transport to the monkey park and the onsen are great."

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "

"Easy access to public service and ease of transport with shuttle bus "

"I am a returning customer. Clean room, courteous and helpful staff, great breakfast. They continue to provide excellent service."

"The property and stay were excellent."

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"Perfect for a family"