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67 機場酒店的評價

3 out of 5
67 機場酒店
Mombasa Road, Near Jomo Kenyatta Intl Airport, Syokimau

評價

8.2

很好

10 分評分，優異；273 則評價中有 103 則" "
8 分評分，不錯；273 則評價中有 97 則" "
6 分評分，一般；273 則評價中有 53 則" "
4 分評分，欠佳；273 則評價中有 13 則" "
2 分評分，很差；273 則評價中有 7 則" "

8.2/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

7.6/10 

住宿狀況

8.2/10 

環保程度

評價

4/10 欠佳

Brad

讚好：整潔度和職員與服務
The main reason we booked this property is because it’s near the airport and offered a free shuttle. We arrived in Nairobi around 11:30pm and the shuttle was nowhere to be found, so we were left with hiring a taxi. Joseph at the front desk was nice but only addressed the issue when we brought it up, saying that there’s always someone at the airport. He tried to compensate by offering dinner (at midnight) and then upgraded our room. The room was massive, but that doesn’t matter when you’re just there for 5 hours. The sheets seemed old/poor quality and didn’t quite fit the bed. The amenities say that there’s a/c, but there wasn’t. Joseph was helpful in the morning in contacting our tour provider regarding pickup. When we returned from our safari we stayed downtown at the Best Western and it was easily a better experience for a similar price.
於 2024 年 3 月住了 1 晚
67 Airport Hotel 於 2024年3月15日的回應
Dear Brad,Thank you for making us aware of the airport pickup issue and the discomfort you endured in the room. We would like to take this opportunity to apologize for the inconveniences caused by our service delivery. There was a miscommunication in terms of your pick up from the airport which led to the driver not being there on time. We are truly sorry that you had to use a taxi to get to the hotel, our team is working tirelessly to avoid this misunderstanding from happening again. The beddings in the rooms are currently undergoing checks to ensure that the guests are comfortable. We hope that during your next stay with us you will have a better experience. Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 優異

Kalonde

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
67 Airport Hotel 於 2024年3月6日的回應
Dear Kalonde,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 優異

Jonas

於 2024 年 1 月住了 1 晚
67 Airport Hotel 於 2024年3月6日的回應
Dear Jonas,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 優異

Dean

於 2024 年 1 月住了 1 晚
67 Airport Hotel 於 2024年3月6日的回應
Dear Dean,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

8/10 不錯

Nancy E

多人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
於 2023 年 12 月住了 1 晚
Mercy 於 2024年1月6日的回應
Dear Nancy,Greetings from 67Airport Hotel,Thank you for the positive look forward to your future bookings.Have a nice day!

8/10 不錯

Reggie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a delay with the pick up from the airport, but other than that. It was very accommodating. Room was noce , clean . And the staff was very nice
於 2023 年 12 月住了 1 晚
Mercy Mueni, Guest Relations manager 於 2024年1月6日的回應
Dear Reggie, thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, sorry for the bad experience with our airport pick up, kindly accept our sincere apologies, am glad you liked our rooms and staff, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 優異

Scott (Galt)

於 2023 年 10 月住了 1 晚
67 Airport Hotel 於 2024年3月6日的回應
Dear Scott,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 優異

Greg (Scottville)

於 2023 年 12 月住了 1 晚
Mercy Mueni, Guest Relations manager 於 2024年1月9日的回應
Dear Greg,Thank you for the positive feedback, look forward to our future bookings. Have a nice day!

10/10 優異

Hiroki

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stuffs are kind and breakfast is good.
於 2023 年 12 月住了 1 晚
Mercy Mueni, Guest Relations manager 於 2024年1月6日的回應
Dear Hiroki,thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 優異

Ryan

於 2023 年 11 月住了 1 晚
Mercy Mueni, Guest Relations manager 於 2024年1月6日的回應
Dear Ryan,thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 優異

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2023 年 11 月住了 1 晚
Mercy Mueni, Guest Relations manager 於 2024年1月6日的回應
Dear John,thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

4/10 欠佳

Diana

於 2023 年 11 月住了 1 晚
Mercy Mueni, Guest Relations manager 於 2024年1月6日的回應
Dear Diana, thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 優異

Espen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Mercy 於 2023年10月25日的回應
Dear Espen,Greetings from 67Airport Hotel,Thank you for the positive feedback.We look forward to your future.

10/10 優異

Jean

讚好：設施服務
Very nice hotel. Stayed overnight and was very comfortable, clean and their restaurant food was excellent!
於 2023 年 10 月住了 1 晚
Mercy 於 2023年10月23日的回應
Dear Jean,Greetings from 67Airport Hotel,Thank you for the positive feedback, we look forward to your future booking.Kind regards,

10/10 優異

Martin

於 2023 年 9 月住了 1 晚
Mercy 於 2023年10月25日的回應
Dear Martin,Greetings from 67Airport Hotel,Thank you for feedback.We look forward your future booking.

10/10 優異

Glen

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a really great option on the way to or from the airport. They picked me up from Jomo Kenyatta Airport and the following morning they drove me to the SGR station. Nice hotel with good food available and friendly, welcoming staff. I'd definitely stay there again.
於 2023 年 10 月住了 1 晚
Mercy Mueni. 於 2023年10月19日的回應
Dear Glen,Greetings from 67Airport Hotel,Thank you for the positive feedback, we look forward to your future bookings.Have a nice day!

8/10 不錯

Dalitso Samuel

於 2023 年 10 月住了 1 晚
67 Airport Hotel 於 2024年3月6日的回應
Dear Samuel,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 優異

Sonia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Je recommande
Hôtel très sympathique pour un transit entre l'aéroport et l'hôtel. Transfert super, restauration au TOP ouvert 24h/24h, c'est génial.
於 2023 年 9 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年9月16日的回應
Dear Sonia,Thank you for rating us on your experience, our team appreciates that you had a great experience. Thank you and we look forward to your next visit.

8/10 不錯

jonathan

於 2023 年 9 月住了 6 晚
Mercy Mueni. 於 2023年10月17日的回應
Dear Jonathan,Thank you for the positive feedback.We look forward to your future bookings.

10/10 優異

Sandy

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked my quiet balcony suring my 2 day airline layover.
於 2023 年 9 月住了 2 晚
Brenda T. Guest Relations Department 於 2023年9月16日的回應
Dear Sandy,Thank you for rating us on your experience, our team appreciates that you had a great experience. Thank you and we look forward to your next visit.

10/10 優異

Abdallah (WHITE BEAR LK)

伴侶同遊
讚好：設施服務
Despite the last-minute change to my booking and being transferred to another sister hotel, I was truly impressed by their exceptional professionalism and unwavering commitment. They still aranged for convenient airport transportation, ensuring a seamless experience. I'm incredibly content with the service and am sincerely grateful. Looking forward to my next visit – thank you!
於 2023 年 8 月住了 1 晚
Brenda T. 於 2023年9月1日的回應
Dear Abdalla,Thank you for taking the time to review us,Thank you for the positive feedback on your stay,We look forward to your next visit.

10/10 優異

Jayne

於 2023 年 7 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年8月5日的回應
Thank you

10/10 優異

Jean

於 2023 年 7 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年8月5日的回應
Thank you

8/10 不錯

Alison

家人同遊
讚好：整潔度、職員與服務和設施服務
Availability of swimming pool, massages and spa, nail bar all a bonus.
於 2023 年 7 月住了 2 晚
Brenda T. Guest Relations Department 於 2023年8月5日的回應
Thank you

10/10 優異

Andrew

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommended
Great place to stay, not far from the airport with free shuttle service
於 2023 年 7 月住了 1 晚
Brenda T. 於 2023年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
All good except some noise from road traffic
於 2023 年 7 月住了 1 晚
Brenda T. 於 2023年7月26日的回應
Thank you

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
All good
於 2023 年 7 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年7月24日的回應
Thank you

10/10 優異

Philip

於 2023 年 7 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年7月24日的回應
Thank you

8/10 不錯

Jaemun

讚好：整潔度、職員與服務和住宿狀況
Good.
於 2023 年 7 月住了 1 晚
Mercy Mueni. 於 2023年7月17日的回應
Dear Jaemun,Thank you very much for the positive review.We look forward to hosting you in future.Kind regards,

10/10 優異

PIYUSH

None
於 2023 年 7 月住了 1 晚
Brenda T. 於 2023年7月7日的回應
Thank you

10/10 優異

Jaemun

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚
Brenda T. 於 2023年6月28日的回應
Thank you

10/10 優異

Angela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Brenda T. 於 2023年6月28日的回應
Thank you

10/10 優異

Jeremy (Cortland)

讚好：整潔度、職員與服務和住宿狀況
Great location, staff, rooms, and pool - recommended!
於 2023 年 6 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年6月13日的回應
Thank you

4/10 欠佳

Donna

讚好：職員與服務
不滿：住宿狀況
於 2023 年 5 月住了 4 晚
Brenda T. 於 2023年6月9日的回應
Dear Donna,Thank you for leaving a review. We are sorry that we didn't meet your expectations. Kindly help us know where we went wrong to help us solve any issues for you, as well as improve our service for you and other customers going forward.

8/10 不錯

Nathaniel

於 2023 年 5 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年6月13日的回應
Thank you

8/10 不錯

Jeffery

於 2023 年 5 月住了 1 晚
Brenda T. 於 2023年6月9日的回應
Thank you

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
Staff was super friendly and accommodating. Airport transportation was very helpful. Food in the restaurant was very good.
Brenda T. 於 2023年5月16日的回應
Thank you

10/10 優異

James

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were really nice. Breakfast was great. The cost was reasonable.
於 2023 年 5 月住了 1 晚
Brenda T. 於 2023年5月9日的回應
Thank you

10/10 優異

Kurt

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
Always a great place
於 2023 年 4 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年4月18日的回應
Dear Kurt, Thank you for taking the time to review us, Thank you for the 10/10 rating and thank you for choosing us to host you while you were in Nairobi.Thank you for the positive feedback on your stay, We are pleased to learn that you enjoyed your stay, We look forward to hosting you on your next visit.

4/10 欠佳

Kathleen

家人同遊
讚好：職員與服務
不滿：住宿狀況
Room was very moldy or mildew. Cause severe allergy reaction.
於 2023 年 4 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年4月18日的回應
Dear Kathleen,Thank you for choosing to stay at 67 Airport Hotel when you were in Nairobi,Thank you for taking your time to give us a feedback on when you stayed with us.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

8/10 不錯

Jasmiina

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great pool!
We enjoyed our stay at Airport Hotel 67! The pool and the pool area was a great place to hang out and it was kept very clean! There was two restaurants which had many options of food and the food was okay. The pick-up from the airport was on time and the shuttle service to and from the airport worked well. Would recommend when staying in Nairobi if you arrive by plane or train for a couple of nights.
於 2023 年 3 月住了 2 晚
Brenda T. Guest Relations Department 於 2023年4月5日的回應
Dear Jasmiina,Greetings from 67 Airport Hotel.Thank you for taking your time to give us a feedback on when you stayed with us.Thank you for choosing to stay at 67 Airport Hotel when you were in Nairobi,Thank you for the 8/10 rating on your overall experience,Thank you for the positive feedback on your stay.Such a pleasure to learn that you had a great time with us.We strive to make every experience great for our customers through safety and comfort,Thank you once again for giving us feedback. We look forward to hosting you once again in the coming days.

10/10 優異

Roland

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay.
Fantastic stay. Airport pick-up and drop-off was flawless. Staff was friendly and helpful. I felt safe in the neighborhood on my morning run. My only complaint is the pool did not open until 10 am. My flight was just after 12 pm. Hence, I did not get to swim.
於 2023 年 2 月住了 1 晚
Brenda T. 於 2023年3月1日的回應
Dear Roland, thank you for taking the time to review us, thank you for the 10/10 rating and thank you for choosing us to host you while you were in Nairobi. Thank you for the positive feedback on your stay, we are pleased to learn that you enjoyed your stay, we look forward to hosting you on your next visit.

10/10 優異

carlos

於 2023 年 2 月住了 1 晚
Brenda T. 於 2023年2月22日的回應
Thank you

8/10 不錯

Hervé

讚好：職員與服務和住宿狀況
Location is closed to airport
於 2023 年 1 月住了 2 晚

10/10 優異

Esther

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Timely airport pick up.
於 2023 年 1 月住了 1 晚
Mercy Mueni. 於 2023年1月27日的回應
Thank you.

8/10 不錯

Brett

於 2023 年 1 月住了 1 晚
Brenda T. 於 2023年1月11日的回應
Dear Brett,Thank you for rating us on your experience, our team appreciates that you had a great experience. Thank you and we look forward to your next visit.

4/10 欠佳

Suborna

家人同遊
不滿：職員與服務
Unreliable airport transfer service, disappointing
We were disappointed with our stay at 67 Airport Hotel. Before arriving I contacted them via their website to confirm our flight because we needed to be picked up but never received a response. I then had to phone the hotel and only then got confirmation. On arrival our driver was not there; it turns out that he was in another part of the airport but no one contacted us. When we arrived we saw the room was very basic which was surprising given the price we paid. We were only staying for one night during our layover and arranged for airport transfer the next morning at 7am. We got to reception on time only to be told that the driver decided to drop someone else off and ended up being 25 minutes late. We then were very late and ended up rushing through the airport to make our flight. We were very disappointed with our stay and the service.
於 2022 年 12 月住了 1 晚
Brenda T. Guest Relations Department 於 2023年1月5日的回應
Dear Suborna,Thank you for choosing to stay at 67 Airport Hotel Nairobi Thank you for taking the time to give us a review on your stay, It is with great concern to note that we inconvenienced you during your stay with us. We can assure you that the service you received is not indicative of the quality we aim for. Please be assured that the review will be shared with the teamAll your remarks are taken into consideration to improve on where we went wrong.We wish you could give us another chance to win you back.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a genuine gem for its location and cost. Super friendly and accommodating staff, great common areas, and very nice included breakfast buffet. Thanks for the great work and we’d return or recommend this place without any reservations. A
於 2022 年 12 月住了 1 晚
Brenda T. 於 2022年12月22日的回應
Dear Robert, thank you for taking the time to review us, thank you for the 5/5 rating and thank you for choosing us to host you while you were in Nairobi. Thank you for the positive feedback on your stay, we are pleased to learn that you enjoyed your stay, we look forward to hosting you on your next visit.

8/10 不錯

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
well priced, good shuttles, friendly, easy to get to, quite adequate for a nights stay. i stayed twice and will come again.
於 2022 年 11 月住了 1 晚
Brenda Thuo, 於 2022年11月30日的回應
Dear Robert,Thank you so much for the feedback,We are glad you enjoyed your stay,Thank you,We look forward to your next visit,

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good place for transit passengers
Not far from the Airport, shuttle to and from Airport.. for a 4am departure. Bar and kitchen extended hours. Food was average.. my steak and mushrooms was below expectations.. Staff were friendly and attentive.
於 2022 年 10 月住了 1 晚
Brenda T. 於 2022年10月31日的回應
Dear Michael, thank you for taking the time to review us, thank you for the 10/10 rating and thank you for choosing us to host you while you were in Nairobi. Thank you for the positive feedback on our location, staff, bar and kitchen, We apologize for the experience with the steak and mushrooms, we treasure guests' comfort, we appreciate you for helping us know where to improve on so that we can offer a better experience on your next visit. We look forward to hosting you on your next visit.