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"Clean room, as per the norm for all Japanese hotels. Very modern and spacious room. Great location as you can walk to Atami Station in less than 5 minutes. Because of it's local near Atami Station, you are close to everything - shops, restaurants, transportation, etc. Our room is in the back that faces the train tracks. Surprisingly you can't hear the trains even though they rain close. If you are a rail fan like me ask for the back. It was a pleasant surprise!"

"The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room."

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"

"This is a terrific Hotel with some great Onsens "

"Excellent onsen and breakfast ! "

"Excellent service and foods."

"Gorgeous room and super friendly staff"

"The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!"

"The hotel is great if you’re just looking for a way to relax from the cities. But if you’re looking to go to the Hakone Shrine dont stay here."