"At check-in, we were informed that our reserved room was unavailable due to an engineering issue. We had booked a Signature 1 Bedroom with kitchen and dining area to celebrate a birthday, but the replacement room was far below what we reserved and did not meet our needs. We were offered a small resort credit and promised two things: 1) a birthday surprise would be sent to the room, and 2) we would be contacted the next day to move into our original room as soon as it became available.
We were also told that third-party bookings like Expedia are often the first to lose rooms during shortages, which made us feel like second-class guests. Unfortunately, neither promise was ever fulfilled. No birthday amenity arrived, and no one ever contacted us about changing rooms. Attempts to reach the front desk or concierge led only to voicemail or endless virtual assistant loops.
At checkout, we were told our reserved room never became available and were blamed for not following up ourselves. The guest services agent, while kind, stated that management approved a 25% nightly credit through Expedia. The next day Expedia confirmed they had received no such request and could not reach resort leadership.
The Meritage is a beautiful, well-maintained property, but the service, communication, and follow-through fell far short of basic hospitality expectations."
"Great check-in experience. Only minor issue was that the pickleball courts were unavailable due to a wedding party being in the vicinity on one of the days, while it didn't appear that it would truly get in their way"
"Helpful and friendly staff and a great location. But some of the rooms are showing their age. The den with balcony is large but very dark in the bedroom, the toilet runs, the rainfall shower head doesn’t completely shut off when you switch to the hand held shower head, the hand held shower head is stuck leaving us unable to raise or lower it, one of the electric curtains is broken. Small stuff, but in adds up."
"We had no running hot water one day & the second day we had no electricity AND no hot water. We couldn’t get a hold of anyone from 8pm-8am. Understandable we were still expected to check out by 11am, couldn’t get ready & when i did it was in the dark. but then when we complained the lady proceeded to lie instead of simply saying she didn’t know. We’ve been here before but this time 0/10 majority of the employees were nice."
For a budget-friendly escape in the great outdoors, you can't beat our cheap cabins in Napa County. Awake to the sweet sound of birds singing from one of our cosy cabin rentals priced from to per night.These prices were available on Expedia within the past 7 days, for a hotel booking with a check-in date within the next year. Prices reflect current offers and availability is subject to change. Additional terms may apply.
What are the top things to see and do in Napa County?
Get ready to be busy, because there are plenty of things to stick on your itinerary. For example, Pier 39 and Stanford University. Golden Gate Bridge, Alcatraz Island and San Francisco State University are other superb attractions. And you shouldn't forget about Lombard Street! Trying to squeeze all the well-known sights into your Napa County break will be a lot easier with a car rental. You can add a set of wheels to your Expedia booking after choosing your cabin.
Why should I book a cabin in Napa County?
For a nature-filled holiday that won't cost the earth, a cabin is hard to beat. Picture yourself waking up to the sounds of wildlife and then stepping onto your deck to be surrounded by dreamy views. Book a cabin in Napa County and wave goodbye to the hectic pace of modern life. Whether they're by the beach, in the mountains or near a river, cabins offer a relaxing, rustic experience you won't forget.
What are some of the best cabins near Sonoma Plaza in Napa County?
Get cosy in a cabin in Sonoma Plaza and explore this attraction at your own pace. Cabin At Peak Of Mt. Veeder / Casa Relaxo is a favourite and comes with amenities designed to make your visit nice and comfy. A garden and winery tours are just the start. Also consider Cabin - Sunny, Rustic Family Retreat. A holiday in Mother Nature doesn't mean you'll go without, so you'll find a fireplace and a garden here.