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"The staff at El Faro Hotel are amazing. They are all very kind, attentive and happy to be there and it shows."

"The property in on steep land, but transportation is available 24/7 via golf cart and the staff respond quickly. There are many amenities. First, the concierge staff are top notch. Johansy made sure all of our needs were met and she went above and beyond to do so. For example, when we found out the mini bar service was no longer offered, she helped us order snacks and drinks to be delivered from a grocery store to have in our room. Second, the resort provides its' own guides for the Manuel Antonio National Park. We arranged to have a private tour due to my mobility limitations. We had Clarence Whittaker as our guide, and he was so patient, friendly and helpful, he pushed me in a wheelchair, UPHILL and over gravel and rocks. He was incredible. And of course, he was an excellent, knowledgeable guide. I cannot say enough about him. There is also a free tour of the hotel's own nature reserve, but we didn't go on it. The food at the restaurant is excellent. The included breakfast is very generous. All the wait staff were friendly and attentive. The view is gorgeous and we watched the sun set from the restaurant and Sky Bar every night. We heard howler monkeys and toucans. The drinks were delicious and not overly sweet like in the US. Our room was lovely, comfortable and clean and it had nice amenities too, like delicious coffee, a sitting area, an outdoor sitting area and a luxurious shower with multiple nozzles. The housekeeping staff were wonderful and accommodating."

"Absolutely stunning!! The staff was amazing, amenities, food and location were perfect. They booked excursions for us with local tour companies …again, the best. They were there for any request. The grounds are well maintained and the pools were superb. We will be back!! ❤️"

"Beautiful resort to spend time with family. Vegetarian dinner options were limited at La Casa restaurant and kind of expensive (nevertheless, you have a lot of restaurants outside at La Fortuna, but everything else in the resort was very nice and awesome! Staff were very friendly, rooms were clean, resort is clean, pools, hot springs were great! Excellent resort!! FIVE STARS! We went in December 2025!"

"Excelente atención y excelente lugar "

"Great overall experience. The staff is amazing and made our stay truly special "

"Room was great and the grounds were beautiful with so many monkeys!"

"The view from La Mariposa is spectacular. When you stay here you can expect friendly and helpful staff, fabulous food (breakfast is included with your stay), and the occasional wildlife sighting. We were greeted each morning by curious monkeys and colorful birds, which added another dynamic to our stay that made it unforgettable."

"Clean room, very friendly and helpful staff. Impressed by the hot breakfast, great variety. The breakfast restaurant has a great view of the ocean and rainforest by the beach. Very cozily decked up for the holidays! The guest service staff were very helpful. They helped us with day tours booking for various activities. Comfortable and luxurious stay. I highly recommend this place. "