公共浴室

成田亞特酒店的評價

3.5 out of 5
成田亞特酒店
Kosuge 700, Narita, Chiba

評價

8.2

很好

10 分評分,優異;1002 則評價中有 434 則" "
8 分評分,不錯;1002 則評價中有 304 則" "
6 分評分,一般;1002 則評價中有 147 則" "
4 分評分,欠佳;1002 則評價中有 81 則" "
2 分評分,很差;1002 則評價中有 36 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Ho Yan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Art-Hotel Narita  Reception 於 2024年1月14日的回應
Thank you for staying at Art Hotel Narita .We are delighted to hear that you enjoyed your stay with us.We will continue to pay close attention to cleanliness and maintain it so that everyone can enjoy an extraordinary world.We are looking forward to seeing you again.

10/10 優異

WAI CHONG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

TAO

於 2023 年 12 月住了 1 晚

8/10 不錯

Lai Hoi

於 2023 年 11 月住了 1 晚

2/10 很差

Guanghua

於 2023 年 9 月住了 2 晚

10/10 優異

CHOI YEUNG

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 5 晚

10/10 優異

MA CHEUNG ROGER

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
自助早餐好多食物選擇 ; 餐廳地方寬敞 温泉費用便宜
於 2023 年 8 月住了 1 晚
reception 於 2023年8月24日的回應
Thank you for staying at Art Hotel Narita. We are very happy to hear that you enjoyed your stay in Narita. The restaurant has been revamping the menu since August and is working to please our customers.Japanese and Chinese restaurants are open only at night.We are looking forward to seeing you again.Art Hotel Narita

4/10 欠佳

Chun Tung

伴侶同遊
不滿:整潔度
I can’t speak Japanese, so I find a staff which looks like non local and he just want to be quick to finish my check in process. I can’t ask any question, I can’t even tell my full name in such short time. I can only describe the process is a terrible first impression. Its not a busy check in time too! Also, I understand the hotel is a little bit outdated thus I won’t mind the facilities broken. However, my room have spider net and my bed have some hair with a tissue. It’s a cleaning issue, it should be handle for every room! It’s my worst Japan hotel ever, I won’t choose this type of hotel in the future.
於 2023 年 7 月住了 2 晚
Reception 於 2023年8月5日的回應
Thank you for using Art Hotel Narita. We sincerely apologize for the inconvenience caused due to the lack of customer service and maintenance of the facilities, even though you chose our hotel.I have been instructing customers to give polite explanations on a daily basis, but I am ashamed that I have not been educated. I also had a direct dialogue with the person himself and instructed him to have a conversation with the customer, such as if there was anything unclear. We will carry out inspections and repairs on a regular basis to make improvements so that you can spend a comfortable time. Thank you very much for taking the time out of your busy schedules to give us your valuable opinions today.Art-Hotel Narita

10/10 優異

QIANTING SANTY

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
讚👍,員工服務很好,離機場很近。有免費機場大巴來往。
於 2023 年 7 月住了 1 晚
正面 於 2023年7月23日的回應
感谢您此次入住成田艺术酒店。我们很高兴听到您在我们这里过得愉快。我们还要感谢您对我们员工的称赞。这将是对员工的鼓励,所以我会分享。shuttle bus也从4点出发,这几天很多人都在坐shuttle bus。我们将继续关注清洁并保持清洁,让每个人都能享受非凡的世界。当您来到该地区时,请停下来。我们期待再次见到您。成田艺术酒店

8/10 不錯

Chi Ho

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

6/10 一般

Manuel Jose

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Dated Hotel around Narita
The hotel is very dated, didnt provide bottle water at the room, you can't change the settings on the Air conditioner, need, convenient shuttle bus, but I would think twice if I need to stay around the airport again. If you wish to use the onsen at the hotel it is extra charge, that is ridiculous.
於 2023 年 6 月住了 1 晚
Reception 於 2023年6月28日的回應
Thank you very much for staying with us ,taking your time to provide us with your valuable feedback.We apologize that the condition of the room did not meet your expectations, even though you chose from among the many hotels.The garden building is certainly old, but we will do our best to maintain it properly so that our guests can spend their time comfortably.The air conditioning is centrally controlled throughout the building, and is adjusted while paying attention to the outside temperature. In the future, we will pay more attention to the outside temperature and work to ensure that our customers can spend their time comfortably.The hot springs are not so big so that customers can enjoy them slowly, and there is a charge.We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,Art-Hotel Narita

4/10 欠佳

CHIAMING

於 2023 年 6 月住了 1 晚

8/10 不錯

CHIAMING

家人同遊
讚好:整潔度和職員與服務
於 2023 年 5 月住了 1 晚

4/10 欠佳

WAN KIU

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
太舊了,清潔程度麻麻
於 2023 年 5 月住了 1 晚
成田艺术酒店 正面 於 2023年5月15日的回應
感谢您此次入住成田艺术酒店。非常抱歉,虽然您在多家酒店中进行了选择,但房间的条件并没有达到您的期望。再次检讨经营,坚定信息共享,合作共赢,员工整体提升,让顾客安心消费。非常感谢您的宝贵意见。当您在该地区时,请不要犹豫。我们期待再次见到您。

4/10 欠佳

Hoi Leong

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

8/10 不錯

YIHSUAN

於 2023 年 3 月住了 1 晚

10/10 優異

Glady

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good to stay
Friendly staff and comfortable stay
於 2023 年 3 月住了 1 晚
Reception 於 2023年3月21日的回應
Dear Guest, Thank you for the great review of our hotel. Onsen and traditional Japanese Garden, always breathtaking view no matter what season.Our staff is committed to ensuring that your stay is both enjoyable and comfortable.Should you need assistance or requests, please do not hesitate to contact us.We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Art-Hotel Narita

10/10 優異

Winson Wan Hung

於 2023 年 2 月住了 1 晚
Reception 於 2023年3月7日的回應
Dear Guest, Thank you for the great review of our hotel. Onsen and traditional Japanese Garden, always breathtaking view no matter what season.We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Art-Hotel Narita

10/10 優異

Debbey

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間比想像中的還好
於 2023 年 2 月住了 1 晚
アートホテル成田 くちこみ担当 於 2023年3月12日的回應
感谢您此次入住成田艺术酒店。我们很高兴您在成田度过了愉快的时光。全体员工会齐心协力共同努力,让每一位入住的客人都有宾至如归的感觉。有机会光顾成田时欢迎您的再次光临。成田艺术酒店大堂

10/10 優異

LICHEN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒的住宿體驗
辦理入住手續時,被告知原房型(2床+1折疊床)準備時出了點問題,故直接變更為3床房。 房間寬敞,超舒適。 是一次物超所值的體驗。
於 2022 年 12 月住了 2 晚

8/10 不錯

LIN

於 2022 年 9 月住了 1 晚

8/10 不錯

WING KIT JOKI

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 優異

Michelle (Taiwan)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間寬敞乾淨也很舒適
於 2020 年 3 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚

8/10 不錯

Shupei

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

10/10 優異

SHOTA (Sapporoshi Shiroishiku)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

4/10 欠佳

Jyunko

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The hotel staff is friendly and nice. But, the facility needs to be updated thoughtfully. As the hotel has a public bath, the hotel assumes most people go to the public bath, and no update was made on the bathroom. The room carpet and desk wallpaper are all very old, and probably nothing has been done for the last 20 years.
於 2024 年 4 月住了 1 晚

6/10 一般

MIDORI (setagayaku)

水回りが古い。混合水洗ではないので、湯温の調節が微妙。空港送迎バスの本数も減ったし、メリットが減った。
於 2024 年 4 月住了 1 晚

8/10 不錯

Masatoshi

親子同遊
讚好:整潔度、職員與服務和住宿狀況
レストランが高いです
於 2024 年 4 月住了 1 晚

10/10 優異

???

讚好:整潔度、職員與服務、設施服務和住宿狀況
温泉も申し分ない、マッサージも大変うまかった
於 2024 年 4 月住了 1 晚

6/10 一般

Ana

伴侶同遊
讚好:整潔度、職員與服務和設施服務
There are no shops within walking distance. It’s an ok place to spend the night. There is a convenient shuttle bus that takes you and picks you up from Narita airport. The staff are professional and helpful. We stayed in the garden wing which is very outdated and our room definitely needs an update. Our room could use an upkeep.
於 2024 年 4 月住了 1 晚

10/10 優異

Rahma

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the robes provided
於 2024 年 4 月住了 1 晚

8/10 不錯

rebecca

伴侶同遊
讚好:職員與服務和設施服務
An older hotel near the airport with a good bath. And large rooms
於 2024 年 4 月住了 1 晚

10/10 優異

MASAHARU

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Carlos

讚好:整潔度、職員與服務和住宿狀況
Ok
於 2024 年 2 月住了 1 晚

4/10 欠佳

SUN

於 2024 年 4 月住了 2 晚

2/10 很差

Harkirat

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
very old room and dirty
於 2024 年 4 月住了 1 晚

4/10 欠佳

mayu

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Sachiko

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Joshua

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place for a convenient stay with shuttles to the airport and Narita central station. The grounds are beautiful. The hotel is old but well kept, quirky and friendly staff. The onsen is fantastic, I like how they switched the section between men’s side and women’s sides on different days so you get to have different types of baths.
於 2024 年 4 月住了 2 晚

8/10 不錯

Patsy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Catherine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spacious and clean. Friendly customer service and the shuttle bus was convenient
於 2024 年 4 月住了 2 晚

8/10 不錯

Kari

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Checked in here with family for first night in Japan flying in from Canada. Easier than trying to get to Tokyo. Appreciated the quick respite. Check in was easy. Breakfast was amazing. Shuttle was very easy to find and use. Staff were incredible.
於 2024 年 4 月住了 1 晚

2/10 很差

Austin

多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
The building is beautiful and there is a natural hot spring at the location. However, if you have tattoos you cannot use it. The restaurant Bold Narita is a very nice and tasty buffet for dinner and breakfast. My major complaint is the room the air conditioning didn’t work well, the beds are stiff and made of springs. This has to be the worst sleep I’ve ever had.
於 2024 年 4 月住了 1 晚

10/10 優異

Mayumi

親子同遊
讚好:整潔度和職員與服務
ホテルの外観に圧倒され、部屋もとても広く綺麗でしたがお風呂が気になりました。
於 2024 年 4 月住了 1 晚

6/10 一般

kazumi

讚好:職員與服務
於 2024 年 4 月住了 1 晚

6/10 一般

JUNG SUN

讚好:職員與服務
コスパの良いホテルで予約が取りやすいです。 700円で温泉が楽しめるのもよかったです。 スタッフの方の対応は一流です。 良いと思います。
於 2024 年 4 月住了 1 晚

6/10 一般

Satoshi

家人同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
部屋の清掃は埃の塊があり、残念でした。 ただ、ホテルマンの対応は親切で良かったです。
於 2024 年 4 月住了 1 晚

10/10 優異

SHOJI

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
楽しかったです。
於 2024 年 4 月住了 1 晚